audio CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . 2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Audio Players . . . . . . . . . . . . . . . . . 16
OnStar System . . . . . . . . . . . . . . . . 25
Navigation . . . . . . . . . . . . . . . . . . . . . 26
Voice Recognition . . . . . . . . . . . . . 57
Phone . . . . . . . . . . . . . . . . . . . . . . . . . 65
Settings . . . . . . . . . . . . . . . . . . . . . . . 74
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . 81
Index . . . . . . . . . . . . . . . . . . . . 92

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 3
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
features when driving. These
features may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the system
operation, controls on the center
stack, steering wheel controls,
and infotainment display.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up cell phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command.
See “Distracted Driving” in the
owner ’s manual.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
4 Introduction
Infotainment System
The infotainment system is controlled by using the infotainment display,
controls on the center stack, steering wheel controls, and voice recognition.
1.O(Power)
. Press to turn the
power on.
. Press and hold to turn
the power off. .
Press to mute/unmute
the system when on.
When the power is on
and the system is not
muted, a quick status pane will display when
Ois pressed. PressingOwill mute the system
and trigger this pane to
show a long press is
required to power down
the system.
. Turn to decrease or
increase the volume.
2. MEDIA
.Press to change the
media source to USB,
Bluetooth, or AUX.
3. RADIO
.Press to change the
audio source to AM, FM
or SXM (if equipped).
4.gord(Previous/Next)
. Radio: Press
gand
release to go to the
previous station or
channel. Press and hold
to fast seek the next
strongest previous
station or channel. See
AM-FM Radio 010.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 5
.USB/Bluetooth:
Press
gto seek to the
beginning of the current
or previous track. Press
and hold to quickly
reverse through a track.
Release to return to
playing speed. See USB
Port 019 or
Bluetooth Audio 023.
. Radio: Press
dand
release to go to the next
station or channel.
Press and hold to fast
seek the next strongest
station or channel.
. USB/Bluetooth:
Press
dto seek the
next track. Press and
hold to fast forward
through a track.
Release to return to
playing speed. See USB
Port 019 or
Bluetooth Audio 023.
5.P(Screen)
. Press
Pto open.
Press
Pagain to
close. Keep the storage
area closed when not in
use. See the owner ’s
manual.
6.{(Home Page)
. Press to go to the Home
Page. See “Home Page”
later in this section.
7.oBACK
. Press to return to the
previous display in
a menu.
8. CD Slot
9. MENU
.Turn to highlight a
feature. Press to
activate the highlighted
feature.
10.Y(Eject)
. Press to eject the audio
disc from the CD player. Home Page
The Home Page is where vehicle
application icons are accessed.
Some applications are disabled
when the vehicle is moving.
The Home Page can be set up to
have up to five pages with eight
icons per page.
Touch
horkto access the pages of
icons.
h: Touch to go to the previous
Home Page.
k: Touch to go to the next
Home Page.
l: Touch this interaction selector
to display the favorites list.
Touch a preset in the favorites to
begin the process of saving a
favorite application.
Touch and hold the application icon
to store as a favorite. The name of
the application will show in favorites.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
6 Introduction
Managing Home Page Icons1. Touch and hold any of the Home Page icons to enter
edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to
the edge of the display toward
the desired page.
5. Continue dragging and dropping application icons as
desired.Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:Press to answer an incoming
call or start voice recognition. See
Bluetooth (Overview) 065 or
Bluetooth (Infotainment Controls)
0 66 or
Bluetooth (Voice Recognition) 070
or “OnStar Overview” in the owner’s
manual.
i: Press to decline an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
oorp: Press the five-way control
to go to the previous or next menu
on the instrument cluster.
worx: Press the five-way
control to go up or down in a list on
the instrument cluster.
V: Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 7
1. Favorites: Press to select thenext or previous favorite radio
station. While playing media,
press to select the next or
previous track or song.
2. Volume: Press to increase or decrease the volume.
Using the System
Home Page Features
Touch the icons on the Home Page
to launch an application.
Audio
Touch the Audio icon to display the
active audio source page. Available
sources are AM, FM, SXM (if
equipped), CD (if equipped),
MyMedia, USB, Bluetooth, and AUX
Input.
Phone
Touch the Phone icon to display the
Phone main page. See Bluetooth
(Overview) 065 or
Bluetooth (Infotainment Controls)
0 66 or
Bluetooth (Voice Recognition) 070.
Projection
Touch the Projection icon to activate
Android Auto or Apple CarPlay (if
equipped) after a supported device
is connected. See Apple CarPlay
and Android Auto 072.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to
begin.
Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in
4G LTE Wi-Fi hotspot, if equipped,
or a compatible mobile device
hotspot. On most mobile devices,
activation of the Wi-Fi hotspot is in
the vehicle’ s Settings menu under
Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle
Wi-Fi hotspot, if equipped, touch the
myChevrolet icon on the Home
Page or contact an OnStar Advisor. The vehicle must have active
OnStar or connected service and a
payment method on file.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
my.chevrolet.com/learn.
NAV
Touch the Nav icon to display the
navigation map. See
Using the
Navigation System 026.
Settings
Touch the Settings icon to display
the Settings menu. See Settings
0 74.
Weather
If equipped, touch the Weather icon
to display the Weather main page.
See “SiriusXM Travel Link Weather”
under Destination 035.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
10 Radio
Radio
AM-FM Radio
Playing the Radio
While on the Audio main page the
available sources are: AM, FM,
SXM (if equipped), CD (if equipped),
MyMedia, USB, Bluetooth, and AUX
Input.
.Press RADIO on the center
stack or touch the Audio icon on
the Home Page to scroll through
AM, FM, or SXM (if equipped).
. Press MEDIA on the center
stack or touch the Audio icon on
the Home Page to access Media
and scroll through CD (if
equipped), MyMedia, USB,
Bluetooth, and AUX Input.
Infotainment System Settings
Press RADIO on the center stack to
access broadcast sources. Touch the Menu icon on the
infotainment display to display the
following menus:
Tone Settings:
.
Bass, Midrange, Treble,
Surround (if equipped): Touch +
or–to adjust. Surround adjusts
the headrest speaker
volume only.
. Balance: Touch
SorTfor more
sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.
. Fade: Touch
yorzfor more
sound from the front or rear
speakers. The middle position
balances the sound between the
front and rear speakers.
DSP Modes (If Equipped):
. Bose Centerpoint surround
sound system has four DSP
modes:
‐Normal: Adjusts the audio to
provide the best sound for all
seating positions. ‐
Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Rear: Adjusts the audio to
provide the best sound for the
rear seat occupants.
‐ Centerpoint: Turns on Bose
Centerpoint surround
technology. This setting
creates a surround sound from
nearly any audio source:
existing stereo, CD collection,
and MP3 players. For more
information on Bose
Centerpoint surround
technology, see
www.boseautomotive.com.
Categories : Touch Categories
under the Audio menu to access the
categories list for AM, FM, or SXM
(if equipped). The list contains
names associated with the AM, FM,
and SXM, if equipped, stations or
channels. Touch a category name to
display a list of stations or channels
for that category. Touching a station
or channel from the list tunes the
radio to that station or channel and
returns the display to Now Playing.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Radio 11
EQ :If equipped with a Bose sound
system, the Equalizer settings are
selected through the tone settings
menu. Touch the left or right arrows
to cycle through the EQ options.
The available choices are Manual
and Talk.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
vehicle speed. The options are Off,
Low, Medium - Low, Medium,
Medium - High, or High. Touch the
Back icon on the infotainment
display to go to the previous menu.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : When turned on,
AudioPilot technology detects noise
and vehicle speed to continuously
adjust the audio signal so that music
will sound the same at a set volume
level. This feature is most effective
at lower radio volume settings
where background noise can affect
how well the music is being played.
See www.boseautomotive.com. This
feature can be turned on or off. Touch the Back icon on the
infotainment display to go back to
the previous menu.
HD Radio (If Equipped) :
For AM,
FM, and SXM (if equipped) only,
touch to turn HD Radio (if equipped)
reception on or off. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Update Station List : For AM, FM,
and SXM (if equipped), touch to
update the station or channel list.
Touch the Back icon on the
infotainment display to go back to
the previous menu.
Finding a Station
Seeking a Station
Press
gordon the center stack
to search for the previous or next
strongest station.
Tuning a Station
Touch TUNE on the infotainment
display to access Direct Tune. Direct Tune
Access Direct Tune by touching the
TUNE option to bring up the
keypad. Navigate up and down
through all frequencies or directly
enter a station using the keypad.
When a new station is entered, the
information about that station
displays on the right side. This
information will update with each
new valid frequency.
The keypad will gray out entries that
do not contribute to a valid
frequency and will automatically
place a decimal point within the
frequency number.
A valid station will automatically
tune to the new frequency but not
close the Direct Tune window.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
12 Radio
Touch the Back icon on the
infotainment display or Exit to close
Direct Tune.
The tune arrows on the right side of
the Direct Tune display will tune
through the complete station or
channel list one station step at a
time per touch. A touch and hold
advances 10 frequency steps per
second.
Touch (X) to delete one number at a
time. Touch and hold (X) to delete
all numbers.
In AM-FM modes, touch
@or9
for the radio to go to the next or
previous strong station. Touch
Direct Tune to advance to the next
or previous frequency step in AM or
FM mode or directly enter or tune to
the frequency on the keypad.
HD Radio multicast stations cannot
be tuned directly through the Direct
Tune feature. Only the analog or
HD1 station can use that feature.
Use the TUNE icon on the
infotainment display to adjust to the
multicast stations.
AM-FM Categories
AM-FM Categories are available
under the AM-FM audio menu.
Touch AM-FM Categories to access
the AM-FM Categories list.
The categories list contains
category names associated with
AM-FM stations. Touching a given
category name displays a list of
stations for that category.
Storing Presets
Favorites are stored near the bottom
of the infotainment display.Up to 60 preset favorites can be
stored under the following:
AM, FM, SXM (if equipped), and
HD Radio Stations :
Touch and
hold a favorite preset to store the
current station or channel as a
favorite. Touch a saved favorite to
recall a favorite station or channel.
Mixed-Audio Favorites
While in the respective menu, drag
up on the top border of the favorites
bar to view favorites. Touch and
hold a preset to save the item as a
favorite.
Favorites that can be stored include
radio stations, media, contacts,
destinations, navigation,
or applications.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Radio 13
To scroll through the favorites:
.Drag up on the top border of the
favorites bar to view the
favorites. To close the favorites,
drag them down.
. Slide a finger to the right or left
to scroll through each page of
favorites.
Tone Settings : Touch and hold in
the favorites area to save the
current tone settings as a favorite in
the tone settings display. Drag up to
display the favorites. Touch a saved
favorite to recall a favorite tone
setting.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Number of Favorites Shown.
HD Radio Technology
If equipped, HD Radio Technology
is a free service with features such
as digital quality sound, more
stations available on a single frequency such as HD2 and HD3,
and display information such as
artist and song title.
From the AM or FM display, touch
Menu then HD Switching OFF to
turn HD Radio reception off. To turn
it on, touch Menu then HD
Switching ON.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If the HD Radio reception is
turned on and the station is
broadcasting with HD Radio
technology, the radio will
display the HD2/HD3 channels
available and will automatically
switch to digital audio indicated
with the HD logo.
2. Touch
@or9on the
infotainment display to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo. HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay :
Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Station
signal strength may be weak, the
station is out of range, or the station
may be out of alignment. Verify
proper reception on another station.
If the HD Radio signal loses
reception while listening to HD1, the
radio will go back to the analog
version of the radio station.
If the HD Radio signal loses
reception while listening to stations
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the station is changed.
HD Radio reception can be disabled
if driving in a weak signal area.
Touch HD Radio On/Off to toggle
HD Radio reception on and off.