language CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 57
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
controls, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
If your language supports it, try
stating a One-Shot command, such
as “Navigate to Address street, city, state/province>.” This
type of destination entry command
is supported in some languages.
Another example of a One-Shot
Destination Entry command is,
“Navigate to Place of Interest –
Hotels.” If these commands don’t
work, try saying, “Navigate to Place
of Interest” or“Navigate to Address”
and the system will do the rest. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner ’s manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
controls to activate voice
recognition, or touch
gon the
infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
58 Voice Recognition
to be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
options on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session. If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is touching on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.
Touch the voice icon. Touching
this icon will terminate a voice
recognition session which was
initiated by touching the icon on
the infotainment display.
. Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and show
the display from which voice
recognition was initiated. .
Press
ion the steering wheel
controls to terminate the voice
session and show the display
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form, or direct
commands that state the application
and the task.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the screen
display for example commands.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 59
.A voice recognition system
prompt can be interrupted while
it is playing by touching
g.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, touch
g.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example say, “Call
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
. Navigation destinations are too
complex for a single command.
First, say a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an Intersection,” “I need to find a Place of Interest
or POI,”
or“Directions to a
Contact.” The system responds
by requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call .” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
74 Settings
Settings
The Settings menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Time and Date
Touchlorgto increase or
decrease hours, minutes, and AM or
PM. Press 12Hr or 24Hr for 12 or
24 hour clock. Touch
lorgto
increase or decrease month, day,
or year. See “Clock”in the owner ’s
manual.
Language
This will set the display language in
the radio, instrument panel, and
voice recognition. Press Language
and select the appropriate
language. Touch the Back icon on
the infotainment display to go back
to the previous menu.
Valet Mode
If equipped, this will lock the
infotainment system and steering
wheel controls. It may also limit top
speed, power, and access to vehicle
storage locations (if equipped).
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Radio
Touch to display the Radio menu
and the following may display:
. Manage Favorites: Touch to
highlight a favorite to edit. Touch
Rename to rename the favorite
or Delete to delete it. Touch and
hold the station to drag it to a
new location. Touch Done to go
back to the previous menu. .
Number of Favorites Shown:
Touch to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will adjust the
number of favorite locations that
can be seen. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Tone Settings: Touch + or –to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
0 10.
. Auto Volume (If Equipped): This
feature adjusts the volume
based on the vehicle speed. See
AM-FM Radio 010.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and speed. See
AM-FM Radio 010.
. Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Trademarks and License Agreements 81
Trademarks and
License Agreements
FCC Information
See“Radio Frequency Statement”
in the owner ’s manual.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone, respectively, and has been
certified by the developer to meet
Apple performance standards.
Apple is not responsible for the
operation of this device or its
compliance with safety and
regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
. USA Customers —See
www.siriusxm.com or call
1-888-601-6296.
. Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Index 93
Dual Tone Multi-Frequency(DTMF) Tones . . . . . . . . . . . . . . . . . . 69
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 69
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 77
Error Messages . . . . . . . . . . . . . . . . . 18
F
Finding a Station . . . . . . . . . . . . . . . . 11
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
G
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . 54
Guidance Problems with the Route . . . . . . . . 55
H
HD Radio Technology . . . . . . . . . . . 13
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 58
Home Page Features . . . . . . . . . . . . . 7
I
If the System Needs Service . . . . . 55
Infotainment Display Features . . . . 8
Infotainment Gestures . . . . . . . . . . . . 8
Infotainment System . . . . . . . . . . . . . . 4 Infotainment System Settings . . . . 10
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 22
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 74
Loading and Ejecting Discs . . . . . . 16
M
Making a Call . . . . . . . . . . . . . . . . . . . . 70
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 67
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 68
Map Adjustments . . . . . . . . . . . . . . . . 32
Map Data Updates . . . . . . . . . . . . . . . 56
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . . 86
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Media Avoiding Untrusted Devices . . . . . 16
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Mixed-Audio Favorites . . . . . . . . . . . 12
Mobile Device Usage . . . . . . . . . . . . 15
Multi-band Antenna . . . . . . . . . . . . . . 15
N
NAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 35
Using the System . . . . . . . . . . . . . . . 26
Navigation Symbols . . . . . . . . . . . . . 34
O
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
OnStar System . . . . . . . . . . . . . . 25, 53
Over-the-Air Software Updates . . . . . . . . . . . . . . . . . . . . . 9, 76
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Apple CarPlay andAndroid Auto. . . . . . . . . . . . . . . . . . . 72
Bluetooth . . . . . . . . 65, 66, 70
Playing an Audio CD . . . . . . . . . . . . 16
Playing an MP3 CD . . . . . . . . . . . . . . 18
Playing from a USB . . . . . . . . . . . . . . 19
Playing the Radio . . . . . . . . . . . . . . . . 10
Port
USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 54