service CHEVROLET IMPALA 2020 Owner's Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2020, Model line: IMPALA, Model: CHEVROLET IMPALA 2020Pages: 328, PDF Size: 5.07 MB
Page 316 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Connected Services 315
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Page 319 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
318 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 70
Older Children . . . . . . . . . . . . . . . . . . 64
Securing . . . . . . . . . . . . . . . . . . . . 78, 80
Systems . . . . . . . . . . . . . . . . . . . . . . . . 68
Circuit Breakers . . . . . . . . . . . . . . . . 226
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 264
Interior Care . . . . . . . . . . . . . . . . . . 269
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 133
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cluster, Instrument . . . . . . . . . . . . . . 96
Collision Damage Repair . . . . . . . 297
Compact Spare Tire . . . . . . . . . . . . 258
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . 91
Connected Services Connections . . . . . . . . . . . . . . . . . . 314
Diagnostics . . . . . . . . . . . . . . . . . . . 315
Navigation . . . . . . . . . . . . . . . . . . . . 313
Connections Connected Services . . . . . . . . . . 314
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 163 Control of a Vehicle . . . . . . . . . . . . . 142
Convenience Net . . . . . . . . . . . . . . . . 87
Convex Mirrors . . . . . . . . . . . . . . . . . . 23
Coolant
Engine Temperature Gauge . . 100
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . . . 209
Courtesy Lamps . . . . . . . . . . . . . . . . 128
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 296
Cruise Control . . . . . . . . . . . . . . . . . . 165
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cruise Control, Adaptive . . . . . . . . 167
Cupholders . . . . . . . . . . . . . . . . . . . . . . 85
Customer Assistance . . . . . . . . . . . 293 Offices . . . . . . . . . . . . . . . . . . . . . . . . 292
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 293
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 299
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 290
Cybersecurity . . . . . . . . . . . . . . . . . . . 302
D
Damage Repair, Collision . . . . . . . 297
Danger, Warning, and Caution . . . . 2 Data Collection
Infotainment System . . . . . . . . . . 304
OnStar . . . . . . . . . . . . . . . . . . . . . . . 303
Data Recorders, Event . . . . . . . . . 302
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 141
Delayed Locking . . . . . . . . . . . . . . . . . 18
Diagnostics
Connected Services . . . . . . . . . . 315
Distracted Driving . . . . . . . . . . . . . . . 140
Dome Lamps . . . . . . . . . . . . . . . . . . . 129
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . .110
Delayed Locking . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . 289
Driver Assistance Systems . . . . . 174
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 110
Driving Assistance Systems . . . . . . . . . . 178
Better Fuel Economy . . . . . . . . . 140
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 189
Defensive . . . . . . . . . . . . . . . . . . . . . 141
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 141
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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
320 Index
Fuel (cont'd)Foreign Countries . . . . . . . . . . . . 186
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . 108
Prohibited Fuels . . . . . . . . . . . . . . 186
Recommended . . . . . . . . . . . . . . . 185
Top Tier . . . . . . . . . . . . . . . . . . . . . . 185
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
G
Garage Door Opener . . . . . . . . . . . 121Programming . . . . . . . . . . . . . . . . . 121
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 219
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 98
Speedometer . . . . . . . . . . . . . . . . . . . 98
Tachometer . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . . 98
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . . 95 General Information
Service and Maintenance . . . . . 274
Towing . . . . . . . . . . . . . . . . . . . . . . . . 189
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 85
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 294
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 221
Hazard Warning Flashers . . . . . . . 127
Head Restraints . . . . . . . . . . . . . . . . . 31
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 220
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 221
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
High-Beam On Light . . . . . . . . . . 109
High/Low Beam Changer . . . . . 126
Lamps On Reminder . . . . . . . . . 109 Heated
Steering Wheel . . . . . . . . . . . . . . . . . 89
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . 24
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 154
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 133
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 225
High-Beam On Light . . . . . . . . . . . . 109
High-Speed Operation . . . . . . . . . . 240
Hill and Mountain Roads . . . . . . . . 145
Hill Start Assist (HSA) . . . . . . . . . . 163
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 44
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
I
Ignition Positions . . . . . . . . . . . . . . . 151
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 22
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 106
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 65
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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 321
InformationPublication Ordering . . . . . . . . . . 299
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 304
Instrument Cluster . . . . . . . . . . . . . . . 96
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 84
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 259
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 234
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 128
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126 Lamps (cont'd)
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 131
License Plate . . . . . . . . . . . . . . . . . 224
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . 109
Reading . . . . . . . . . . . . . . . . . . . . . . 129
Lane Change Alert (LCA) . . . . . . . 182
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 184
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 46
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 78
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 70
LED Lighting . . . . . . . . . . . . . . . . . . . . 221
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 128
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Lights Airbag Readiness . . . . . . . . . . . . . 101 Lights (cont'd)
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 106
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 102
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . 109
Door Ajar . . . . . . . . . . . . . . . . . . . . . .110
Electric Parking Brake . . . . . . . . 105
Engine Oil Pressure . . . . . . . . . . 108
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 109
High/Low Beam Changer . . . . . 126
Lane Departure Warning . . . . . . 106
Low Fuel Warning . . . . . . . . . . . . 108
Seat Belt Reminders . . . . . . . . . . 100
Security . . . . . . . . . . . . . . . . . . . . . . 109
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 105
StabiliTrak OFF . . . . . . . . . . . . . . . 107
Tire Pressure . . . . . . . . . . . . . . . . . 108
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 107
Traction Off . . . . . . . . . . . . . . . . . . . 106
Locks Automatic Door . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . 18
Page 323 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
322 Index
Locks (cont'd)Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . 18
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loss of Control . . . . . . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . . . . 108
Low-Profile Tires . . . . . . . . . . . . . . . . 233
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment . . . . . . . . . . . . . . 36 Front Seats . . . . . . . . . . . . . . . . . . . . . 36
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 286
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 281
Maintenance Schedule . . . . . . . . . 276 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 284
Malfunction Indicator Lamp . . . . . 103
Manual Mode . . . . . . . . . . . . . . . . . . . 160
Memory Seats . . . . . . . . . . . . . . . . . . . 37
Messages Engine Power . . . . . . . . . . . . . . . . .113
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .112 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . .113
Mirrors Automatic Dimming . . . . . . . . . . . . . 24
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 25
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 23
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 24
Manual Rearview . . . . . . . . . . . . . . . 25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tilt in Reverse . . . . . . . . . . . . . . . . . . 24
Mirrors, Interior Rearview . . . . . . . . 25
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 241
N
NavigationConnected Services . . . . . . . . . . 313
Net, Convenience . . . . . . . . . . . . . . . 87
New Vehicle Break-In . . . . . . . . . . . 151
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 98 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 143
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 204 Oil (cont'd)
Engine Oil Life System . . . . . . . 206
Pressure Light . . . . . . . . . . . . . . . . 108
Older Children, Restraints . . . . . . . 64
Online Owner Center . . . . . . . . . . . 293
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 303
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 307
OnStar Emergency . . . . . . . . . . . . . 306
OnStar Overview . . . . . . . . . . . . . . . 305
OnStar Security . . . . . . . . . . . . . . . . 307
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 213
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Overheated Engine Protection Operating Mode . . . . 213
Overheating, Engine . . . . . . . . . . . . 212
Overview Instrument Panel . . . . . . . . . . . . . . . . 5P
ParkShifting Out of . . . . . . . . . . . . . . . . 156
Park Assist . . . . . . . . . . . . . . . . . . . . . 176
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Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
324 Index
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . . . 157
S
Safety Defects Reporting
Canadian Government . . . . . . . . 301
General Motors . . . . . . . . . . . . . . . 301
U.S. Government . . . . . . . . . . . . . 300
Safety Locks . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . 50
Scheduling Appointments . . . . . . . 296
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 43 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Extender . . . . . . . . . . . . . . . . . . . . . . . . 50
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . . 46
Reminders . . . . . . . . . . . . . . . . . . . . 100
Replacing after a Crash . . . . . . . . 51
Use During Pregnancy . . . . . . . . . . 49
Seats
Adjustment, Front . . . . . . . . . . . . . . . 34
Head Restraints . . . . . . . . . . . . . . . . 31
Heated and Ventilated Front . . . . 40
Lumbar Adjustment, Front . . . . . . 36
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Adjustment, Front . . . . . . . 35
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Seats (cont'd)
Reclining Seatbacks . . . . . . . . . . . . 36
Securing Child Restraints . . . . 78, 80
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 21
Service . . . . . . . . . . . . . . . . . . . . . . . . . 138
Accessories andModifications . . . . . . . . . . . . . . . . 200
Doing Your Own Work . . . . . . . . 200
Maintenance Records . . . . . . . . 286
Maintenance, General Information . . . . . . . . . . . . . . . . . . 274
Parts Identification . . . . . . . . . . . . 287
Scheduling Appointments . . . . . 296
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 105
Services Special Application . . . . . . . . . . . 281
Servicing the Airbag . . . . . . . . . . . . . 62
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 217
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 155
Out of Park . . . . . . . . . . . . . . . . . . . 156 Side Blind Zone Alert (SBZA) . . . 181
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 128
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 258
Special Application Services . . . . 281
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 288
Speedometer . . . . . . . . . . . . . . . . . . . . 98
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 107
Start Assist, Hill . . . . . . . . . . . . . . . . . 163
Start Vehicle, Remote . . . . . . . . . . . 14
Starter Switch Check . . . . . . . . . . . 217
Starting the Engine . . . . . . . . . . . . . 153
Steering . . . . . . . . . . . . . . . . . . . . . . . . 142 Heated Wheel . . . . . . . . . . . . . . . . . . 89
Wheel Adjustment . . . . . . . . . . . . . . 89
Wheel Controls . . . . . . . . . . . . . . . . . 89
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 223
Storage Areas Cargo Management System . . . . 86
Center Console . . . . . . . . . . . . . . . . . 85
Convenience Net . . . . . . . . . . . . . . . 87
Glove Box . . . . . . . . . . . . . . . . . . . . . . 85
Instrument Panel . . . . . . . . . . . . . . . 84
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . 86