brake CHEVROLET IMPALA 2020 User Guide
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Page 114 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 113
.Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The audio system controls are used
to access the personalization
menus for customizing vehicle
features.
Infotainment System Audio
System Controls
To access the personalization
menus:
1. Touch SETTINGS on the Home Page on the infotainment
display.
2. Touch the desired feature to display a list of available
options.
3. Touch to select the desired feature setting.
4. Press
qBACK to return to the
previous menu.
Personalization Menus
The following list of features may be
available:
. Time and Date
Page 116 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 115
Auto Volume
This feature adjusts the volume
based on vehicle speed and
ambient noise.
Select Off, Low, Medium-Low,
Medium, Medium-High, or High.
Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater
than this level, the volume is
adjusted to this level. To set the
maximum startup volume, touch +
or−to increase or decrease.
Vehicle
Select and the following may
display:
.
Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start Climate and Air Quality
Select and the following may
display:
.
Auto Fan Speed
. Air Conditioning Mode
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Air Conditioning Mode
This feature changes the mode of
the air conditioning.
Select Off, On, or Last Setting.
Auto Defog
When set to On, the front defog will
automatically react to temperature
and humidity conditions that may
cause fogging. Only vehicles with
the dual automatic climate control
will have this option.
Select Off or On. Auto Rear Defog
If equipped, this allows the Auto
Rear Defog to be turned on or off.
This feature will automatically turn
on the rear window defogger when it
is cold outside.
Select Off or On.
Collision/Detection Systems
Select and the following may
display:
.
Forward Collision System
. Adaptive Cruise Go Notifier
. Lane Change Alert
. Rear Cross Traffic Alert
Forward Collision System
This feature will turn on or off the
Forward Collision Alert (FCA) and
Automatic Emergency Braking
(AEB). The Off setting disables all
FCA and AEB functions. With the
Alert and Brake setting, both FCA
and AEB are available. The Alert
setting disables AEB, but some
last-second automatic braking
Page 117 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
116 Instruments and Controls
capability is still provided, though
less likely to occur. SeeAutomatic
Emergency Braking (AEB) 0180.
Select Off, Alert and Brake, or Alert.
Adaptive Cruise Go Notifier
This feature will give a reminder that
Adaptive Cruise Control provides
when it has brought the vehicle to a
complete stop behind another
stopping vehicle, and then that
vehicle drives on.
Select Off or On.
See Adaptive Cruise Control 0167.
Lane Change Alert
This allows the feature to be turned
on or off.
Select Off or On.
When Lane Change Alert is
disabled, Side Blind Zone Alert is
also disabled.
See Lane Change Alert (LCA)
0 182. Rear Cross Traffic Alert
This allows the feature to be turned
on or off.
Select Off or On.
See
Driver Assistance Systems
0 174.
Comfort and Convenience
Select and the following may
display:
. Auto Memory Recall
. Easy Exit Options
. Chime Volume
. Reverse Tilt Mirror
Auto Memory Recall
This feature automatically recalls
the current driver ’s previously stored
1 or 2 positions when the ignition is
changed from off to on or ACC/
ACCESSORY. See Memory Seats
0 37.
Select Off or On. Easy Exit Options
This feature automatically recalls
the previously stored Exit button
position when exiting the vehicle.
See
Memory Seats 037.
Select Off or On.
Chime Volume
Select to set the chime volume
level.
Touch + or −to adjust the volume.
Reverse Tilt Mirror
When on, both the driver and
passenger, driver, or passenger
mirrors will tilt downward when the
vehicle is shifted to R (Reverse) to
improve visibility of the ground near
the rear wheels. They will return to
their previous driving position when
the vehicle is shifted out of
R (Reverse) or the ignition is turned
to off.
Select Off, On - Driver and
Passenger, On - Driver, or On -
Passenger.
Page 140 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 139
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 140
Distracted Driving . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . 141
Drunk Driving . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . 142
Braking . . . . . . . . . . . . . . . . . . . . . . . 142
Steering . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road Recovery . . . . . . . . . . . 143
Loss of Control . . . . . . . . . . . . . . . 143
Driving on Wet Roads . . . . . . . . 144
Hill and Mountain Roads . . . . . 145
Winter Driving . . . . . . . . . . . . . . . . 145
If the Vehicle Is Stuck . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 147
Starting and Operating
New Vehicle Break-In . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . 151
Starting the Engine . . . . . . . . . . . 153
Engine Heater . . . . . . . . . . . . . . . . 154
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 155
Shifting Into Park . . . . . . . . . . . . . 155 Shifting out of Park . . . . . . . . . . . 156
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 156
Extended Parking . . . . . . . . . . . . 157
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 157
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Transmission
Automatic Transmission . . . . . . 158
Manual Mode . . . . . . . . . . . . . . . . . 160
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 161
Electric Parking Brake . . . . . . . . 161
Brake Assist . . . . . . . . . . . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . 163
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 163
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 165
Adaptive Cruise Control . . . . . . 167
Driver Assistance Systems
Driver Assistance Systems . . . 174 Assistance Systems for
Parking or Backing . . . . . . . . . . 176
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 178
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 178
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 181
Lane Change Alert (LCA) . . . . . 182
Lane Departure Warning (LDW) . . . . . . . . . . . . . 184
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 185
Recommended Fuel . . . . . . . . . . 185
Prohibited Fuels . . . . . . . . . . . . . . 186
Fuels in Foreign Countries . . . 186
Fuel Additives . . . . . . . . . . . . . . . . 186
E85 or FlexFuel . . . . . . . . . . . . . . 186
Filling the Tank . . . . . . . . . . . . . . . 187
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 189
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 189
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 189
Trailer Towing . . . . . . . . . . . . . . . . 193
Page 141 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
140 Driving and Operating
Towing Equipment . . . . . . . . . . . . 195
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 197
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
. Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated. .
Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
Page 143 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
142 Driving and Operating
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic. If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
Page 144 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 143
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Curve Tips
.Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking. .
Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips: 1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Page 145 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
144 Driving and Operating
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt. .
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle. (Continued)
Warning (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
Page 146 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 145
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0231.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission. .
Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear. .
Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
Page 147 of 328

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
146 Driving and Operating
.Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0163.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0161.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside Assistance. See
Roadside
Assistance Program 0294. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
(Continued)
Warning (Continued)
.Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0157.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle