climate control CHEVROLET IMPALA 2020 User Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 135
Fan Control :Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Press AUTO to return to automatic
operation.
Air Delivery Modes : Press
Y,\,
[, or-to change the direction of
the airflow. An indicator light comes
on in the selected mode button.
Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.
Y: Air is directed to the instrument
panel outlets.
\: Air is directed to the instrument
panel outlets and the floor outlets.
[: Air is directed to the floor
outlets.
-: Air is directed to the windshield
and floor outlets to clear the
windows of fog or moisture.
0: Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield and side
window outlets.
For best results, clear all snow and
ice from the windshield before
defrosting.
A/C : Press to cycle between the
off, eco, and comfort air conditioning
modes. The indicator will be lit in
comfort and eco modes and turns
off when there is no A/C function.
If the fan is turned off, the air
conditioner will not run and the
indicator light may turn off.
Press AUTO to return to automatic
operation and the air conditioner
runs automatically as needed. When
the indicator light is on, the air
conditioner runs automatically to
cool the air inside the vehicle or to
dry the air as needed to defog the
windshield faster.
For comfort a/c, press A/C. The
indicator will turn amber.
For eco a/c, press A/C again. The
indicator will turn green. This setting
balances fuel economy and air conditioning comfort. In warm
weather conditions, Auto Stops may
occur more frequently and the
vehicle interior may be warmer as
compared to the comfort air
conditioning setting. This setting
allows higher humidity inside the
vehicle and window fogging before
the engine restarts.
L:
Press to turn on
recirculation. An indicator light
comes on. Air is recirculated to
quickly cool the inside of the vehicle
or prevent outside air and odors
from entering.
Auto Defog : The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. The fan speed may
slightly increase to help prevent
fogging. If the climate control
system does not detect possible
window fogging, it returns to normal
operation. To turn Auto Defog off or

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
136 Climate Controls
on, see“Climate and Air Quality”
under Vehicle Personalization
0 113.
Rear Window Defogger
K:Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The upper region of gridlines on the
rear window are antenna lines and
are not intended to heat when the
defogger is activated.
If equipped with heated outside
mirrors, they turn on with the rear
window defogger and help to clear
fog or frost from the surface of the
mirror. See Heated Mirrors 024.
Caution
Using a razor blade or sharp
object on the inside rear window
can damage the antenna or
defogger. Repairs would not be
covered by the vehicle warranty.
Do not stick anything to the rear
window. Remote Start Climate Control
Operation :
If equipped with remote
start, the climate control system
may run when the vehicle is started
remotely. The system uses the
driver ’s previous settings to heat or
cool the inside of the vehicle. The
rear defog may come on during
remote start based on cold ambient
conditions. The rear defog indicator
light may not come on during a
remote start. The front heated seats
may turn on if it is cold outside. The
heated seat indicator lights may not
come on during a remote start. See
Remote Vehicle Start 014 and
Heated and Ventilated Front Seats
0 40, if equipped.
Sensors
The solar sensor on top of the
instrument panel near the
windshield monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 137
Air Vents
Center Air Vents
Move the thumbwheels (1) left or
right to open or close off the airflow.
Use the slider knobs (2) on the air
vents to change the direction of the
airflow.Side Air Vents
Move the thumbwheels (1) up or
down to open or close off the
airflow.
Use the slider knobs (2) to change
the direction of the airflow.
Operation Tips
.
Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle. .
Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
. Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
. Do not attach any devices to the
air vent louvers. This restricts
airflow and may cause damage
to the air vents.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
138 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The passenger compartment air
filter reduces dust, pollen, and other
airborne irritants from outside air
that is pulled into the vehicle. The
filter will need to be replaced
periodically. SeeMaintenance
Schedule 0276.
Using the climate control system
without an air filter installed is not
recommended. Water or other
debris could enter the system and
result in leaks or noises. Always
install a new filter when removing
the old filter.
For more information on filter
replacement, see your dealer.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule 0276.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
140 Driving and Operating
Towing Equipment . . . . . . . . . . . . 195
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 197
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
. Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated. .
Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 141
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts043.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
146 Driving and Operating
.Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0163.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0161.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside Assistance. See
Roadside
Assistance Program 0294. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
(Continued)
Warning (Continued)
.Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0157.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 191
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0157.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps, tires, and mirrors. See
Towing
Equipment 0195. If the trailer has
electric brakes, start the
combination moving and then
manually apply the trailer brake
controller to check the trailer brakes
work. During the trip, occasionally
check that the cargo and trailer are
secure and that the lamps and any
trailer brakes are working.
Towing with a Stability Control
System
When towing, the stability control
system might be heard. The system
reacts to vehicle movement caused
by the trailer, which mainly occurs
during cornering. This is normal
when towing heavier trailers.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving without a trailer. This can
help to avoid heavy braking and
sudden turns.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
250 Vehicle Care
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one and
one-half (1½) times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.
Traction
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions onspecified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can lead
to sudden tire failure. The grade
C corresponds to a level of
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
are not necessary on a regular
basis. Consider an alignment check
if there is unusual tire wear or the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 267
.Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive
heat generated.
Caution
Failure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen
them or thaw them. Damaged wiper
blades should be replaced. See
Wiper Blade Replacement
0218.
Heavy snow or ice can overload the
wipers. If the wiper motor overheats,
the windshield wipers will stop until
the motor cools and the wiper
control is turned off. See Electrical
System Overload 0225.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot. dry climates
may require more frequent
application. Black marks from rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. See
Recommended
Fluids and Lubricants 0284.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.