engine CHEVROLET IMPALA 2020 Owner's Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 135
Fan Control :Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Press AUTO to return to automatic
operation.
Air Delivery Modes : Press
Y,\,
[, or-to change the direction of
the airflow. An indicator light comes
on in the selected mode button.
Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.
Y: Air is directed to the instrument
panel outlets.
\: Air is directed to the instrument
panel outlets and the floor outlets.
[: Air is directed to the floor
outlets.
-: Air is directed to the windshield
and floor outlets to clear the
windows of fog or moisture.
0: Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield and side
window outlets.
For best results, clear all snow and
ice from the windshield before
defrosting.
A/C : Press to cycle between the
off, eco, and comfort air conditioning
modes. The indicator will be lit in
comfort and eco modes and turns
off when there is no A/C function.
If the fan is turned off, the air
conditioner will not run and the
indicator light may turn off.
Press AUTO to return to automatic
operation and the air conditioner
runs automatically as needed. When
the indicator light is on, the air
conditioner runs automatically to
cool the air inside the vehicle or to
dry the air as needed to defog the
windshield faster.
For comfort a/c, press A/C. The
indicator will turn amber.
For eco a/c, press A/C again. The
indicator will turn green. This setting
balances fuel economy and air conditioning comfort. In warm
weather conditions, Auto Stops may
occur more frequently and the
vehicle interior may be warmer as
compared to the comfort air
conditioning setting. This setting
allows higher humidity inside the
vehicle and window fogging before
the engine restarts.
L:
Press to turn on
recirculation. An indicator light
comes on. Air is recirculated to
quickly cool the inside of the vehicle
or prevent outside air and odors
from entering.
Auto Defog : The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. The fan speed may
slightly increase to help prevent
fogging. If the climate control
system does not detect possible
window fogging, it returns to normal
operation. To turn Auto Defog off or

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 139
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 140
Distracted Driving . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . 141
Drunk Driving . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . 142
Braking . . . . . . . . . . . . . . . . . . . . . . . 142
Steering . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road Recovery . . . . . . . . . . . 143
Loss of Control . . . . . . . . . . . . . . . 143
Driving on Wet Roads . . . . . . . . 144
Hill and Mountain Roads . . . . . 145
Winter Driving . . . . . . . . . . . . . . . . 145
If the Vehicle Is Stuck . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 147
Starting and Operating
New Vehicle Break-In . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . 151
Starting the Engine . . . . . . . . . . . 153
Engine Heater . . . . . . . . . . . . . . . . 154
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 155
Shifting Into Park . . . . . . . . . . . . . 155 Shifting out of Park . . . . . . . . . . . 156
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 156
Extended Parking . . . . . . . . . . . . 157
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 157
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Transmission
Automatic Transmission . . . . . . 158
Manual Mode . . . . . . . . . . . . . . . . . 160
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 161
Electric Parking Brake . . . . . . . . 161
Brake Assist . . . . . . . . . . . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . 163
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 163
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 165
Adaptive Cruise Control . . . . . . 167
Driver Assistance Systems
Driver Assistance Systems . . . 174 Assistance Systems for
Parking or Backing . . . . . . . . . . 176
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 178
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 178
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 181
Lane Change Alert (LCA) . . . . . 182
Lane Departure Warning (LDW) . . . . . . . . . . . . . 184
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 185
Recommended Fuel . . . . . . . . . . 185
Prohibited Fuels . . . . . . . . . . . . . . 186
Fuels in Foreign Countries . . . 186
Fuel Additives . . . . . . . . . . . . . . . . 186
E85 or FlexFuel . . . . . . . . . . . . . . 186
Filling the Tank . . . . . . . . . . . . . . . 187
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 189
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 189
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 189
Trailer Towing . . . . . . . . . . . . . . . . 193

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
140 Driving and Operating
Towing Equipment . . . . . . . . . . . . 195
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 197
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
. Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated. .
Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
142 Driving and Operating
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic. If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 145
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0231.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission. .
Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear. .
Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
146 Driving and Operating
.Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0163.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0161.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside Assistance. See
Roadside
Assistance Program 0294. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
(Continued)
Warning (Continued)
.Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0157.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 147
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control/Electronic Stability Control
0 163.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see Towing the Vehicle 0262.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it may
properly carry: the Tire and
Loading Information label and
the Certification label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 151
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Do not drive at any one
constant speed, fast or slow,
for the first 800 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 300 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The vehicle has an electronic
keyless ignition with pushbutton
start. The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation
08.
To shift out of P (Park), the vehicle
must be on, in ACC/ACCESSORY,
or in service mode and the brake
pedal must be applied.
Stopping the Engine/LOCK/
OFF (No Indicator Lights) : When
the vehicle is stopped, press
ENGINE START/STOP once to turn
the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0155.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
152 Driving and Operating
When the vehicle is shifted into
P (Park), the ignition system will
turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off. 4. Set the parking brake. See
Electric Parking Brake 0161.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY. The ignition will switch from ACC/
ACCESSORY to off after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off and the
brake pedal applied, pressing the
button once will place the ignition
system in ON/RUN/START. Once
engine cranking begins, release the
button. Engine cranking will
continue until the engine starts. See
Starting the Engine 0153. The
ignition will then remain in ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off and
the brake pedal not applied,
pressing and holding ENGINE
START/STOP for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 153
not be able to be driven. The engine
will not start in Service Mode. Press
ENGINE START/STOP again to turn
the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be(Continued)
Caution (Continued)
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 197.
Starting Procedure 1. The Remote Keyless Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. The
engine will continue cranking
until it starts.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC)
message will display. See
Driver Information Center (DIC)
0110.
Caution
Cranking the engine for long
periods of time, by trying to start
the engine immediately after
cranking has ended, can overheat
and damage the cranking motor,
and drain the battery. Wait at
least 15 seconds between each
try, to let the cranking motor
cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the button and
the accelerator. If the vehicle