battery location CHEVROLET IMPALA 2020 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.RKE with Remote Start Shown,without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 294.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0305.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 300.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
62 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0299.
{Warning
For up to 10 seconds after the
vehicle is turned off and the 12‐
volt battery is disconnected, an
airbag can still inflate during
improper service. You can be
injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag
system. Be sure to follow proper
service procedures, and make
sure the person performing work
for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 57.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
152 Driving and Operating
When the vehicle is shifted into
P (Park), the ignition system will
turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. The shift lever must
be in P (Park) to turn the
ignition off. 4. Set the parking brake. See
Electric Parking Brake 0161.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY. The ignition will switch from ACC/
ACCESSORY to off after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off and the
brake pedal applied, pressing the
button once will place the ignition
system in ON/RUN/START. Once
engine cranking begins, release the
button. Engine cranking will
continue until the engine starts. See
Starting the Engine 0153. The
ignition will then remain in ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off and
the brake pedal not applied,
pressing and holding ENGINE
START/STOP for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
204 Vehicle Care
1.Engine Air Cleaner/Filter 0208.
2. Engine Oil Fill Cap. See Engine Oil 0204.
3. Engine Oil Dipstick. See Engine Oil 0204.
4. Engine Cooling Fans (Out of View). See Cooling System
0 209.
5. Engine Cover.
6. Transmission Fluid Cap and Dipstick (Out of View). See
Automatic Transmission Fluid
0207.
7. Brake Fluid Reservoir. See Brake Fluid 0215.
8. Coolant Surge Tank and Pressure Cap. See Cooling
System 0209.
9. Battery - North America 0216.
10. Windshield Washer Fluid Reservoir. See Washer Fluid
0 214.
11. Engine Compartment Fuse
Block 0226.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0206.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0203 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
226 Vehicle Care
Fuses and Circuit
Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit
breakers. This greatly reduces the
chance of damage caused by
electrical problems.
{Danger
Fuses and circuit breakers are
marked with their ampere rating.
Do not exceed the
specified amperage rating when
replacing fuses and circuit
breakers. Use of an oversized
fuse or circuit breaker can result
in a vehicle fire. You and others
could be seriously injured or
killed.
To check a fuse, look at the
silver-colored band inside the fuse.
If the band is broken or melted,
replace the fuse. Be sure to replace
a bad fuse with a new one of the
identical size and rating. Fuses of the same amperage can
be temporarily borrowed from
another fuse location, if a fuse goes
out. Replace the fuse as soon as
possible.
Engine Compartment
Fuse Block
The engine compartment fuse block
is on the driver side of the engine
compartment, near the battery.
Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
260 Vehicle Care
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
The jump start positive (+) terminal
is under a trim cover. You should
always use this remote positive (+)
terminal.
The jump start negative (–) ground
post is on the driver side shock
tower.
These locations are used instead of
a direct connection to the battery.
1. Jump Start Positive (+) Terminal
2. Jump Start Negative (–) Grounding Post
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting. 2. Position the two vehicles so
that they are not touching.
3. To avoid the possibility of the vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off and switch off all lights and accessories in
both vehicles, except the
hazard warning flashers if
needed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
OnStar 305
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 305
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 306
Security . . . . . . . . . . . . . . . . . . . . . . 307
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 307
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
306 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
OnStar 309
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0197. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,