phone CHEVROLET KODIAK 2009 Owners Manual

Servicing Your Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be serviced.
There are parts of the airbag system in several places
around the vehicle. Your dealer/retailer and the
service manual have information about servicing the
vehicle and the airbag system. To purchase a service
manual, seeService Publications Ordering Information
on page 7-10.
{CAUTION:
For up to 10 seconds after the ignition is turned off
and the battery is disconnected, an airbag can still
inflate during improper service. You can be injured
if you are close to an airbag when it inflates. Avoid
yellow connectors. They are probably part of the
airbag system. Be sure to follow proper service
procedures, and make sure the person performing
work for you is qualified to do so.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to or change
about the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts
of the front seats, safety belts, the airbag sensing
and diagnostic module, steering wheel, instrument
panel, front sensors, or airbag wiring can affect
the operation of the airbag system.
If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses
for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
1-58

Q:Because I have a disability, I have to get my
vehicle modified. How can I find out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag sensors,
sensing and diagnostic module and airbag wiring.
Restraint System Check
Checking the Restraint Systems
Safety Belts
Now and then, check the safety belt reminder light,
safety belts, buckles, latch plates, retractors, and
anchorages are all working properly.
Look for any other loose or damaged safety belt system
parts that might keep a safety belt system from doing
its job. See your dealer/retailer to have it repaired.Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Make sure the safety belt reminder light is working. See
Safety Belt Reminders on page 3-26for more
information.
Keep safety belts clean and dry. SeeCare of Safety
Belts on page 5-89.
Airbags
The airbag system does not need regularly scheduled
maintenance or replacement. Make sure the airbag
readiness light is working. SeeAirbag Readiness Light
on page 3-27for more information.
Notice:If an airbag covering is damaged, opened,
or broken, the airbag may not work properly. Do
not open or break the airbag coverings. If there are
any opened or broken airbag covers, have the
airbag covering and/or airbag module replaced. For
the location of the airbag modules, seeWhat
Makes an Airbag Inflate? on page 1-53. See your
dealer/retailer for service.
1-59

Accessory Power Outlet(s)
Accessory power outlets let you plug in auxiliary
electrical equipment, such as a cellular telephone.
The accessory power outlet is located on the
passenger’s side of the instrument panel.
To use an outlet, pull the cover down. When not using
it, always cover the outlet with the protective cap.
This circuit is protected by a fuse and has a maximum
current level.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do not
plug in equipment that exceeds the maximum
amperage rating.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem, see your dealer/retailer for additional
information on accessory power outlets.
Notice:Adding any electrical equipment to the
vehicle can damage it or keep other components
from working as they should. The repairs would not
be covered by the vehicle warranty. Do not use
equipment exceeding maximum amperage rating of
20 amperes. Check with your dealer/retailer before
adding electrical equipment.When adding electrical equipment, be sure to follow the
proper installation instructions included with the
equipment.
Notice:Improper use of the power outlet can cause
damage not covered by the warranty. Do not hang
any type of accessory or accessory bracket from the
plug because the power outlets are designed for
accessory power plugs only.
Ashtray(s) and Cigarette Lighter
For vehicles with an ashtray and a cigarette lighter, they
are located in the center floor console. To open the
removable ashtray, flip open the top.
Notice:If papers, pins, or other flammable items
are put in the ashtray, hot cigarettes or other
smoking materials could ignite them and possibly
damage the vehicle. Never put flammable items
in the ashtray.
To use the cigarette lighter, push it in all the way and let
it go. When it’s ready, it will pop back out by itself.
Notice:Holding a cigarette lighter in while it
is heating does not let the lighter back away from
the heating element when it is hot. Damage from
overheating can occur to the lighter or heating
element, or a fuse could be blown. Do not hold a
cigarette lighter in while it is heating.
3-19

Audio System(s)
If the vehicle came without a radio, the wiring provisions
for a radio and an antenna were installed at the
assembly plant, so that if you want, a radio can be
installed at the dealer/retailer.
Determine which radio the vehicle has and read the
following pages to become familiar with its features.
{CAUTION:
Taking your eyes off the road for extended periods
could cause a crash resulting in injury or death to
you or others. Do not give extended attention to
entertainment tasks while driving.
This system provides access to many audio and non
audio listings.
To minimize taking your eyes off the road while driving,
do the following while the vehicle is parked:
•Become familiar with the operation and controls of
the audio system.
•Set up the tone, speaker adjustments, and preset
radio stations.
For more information, seeDefensive Driving on
page 4-2.Notice:Contact your dealer/retailer before adding
any equipment.
Adding audio or communication equipment could
interfere with the operation of the vehicle’s engine,
radio, or other systems, and could damage them.
Follow federal rules covering mobile radio and
telephone equipment.
Notice:The chime signals related to safety belts,
parking brake, and other functions of your vehicle
operate through the radio/entertainment system.
If that equipment is replaced or additional equipment
is added to your vehicle, the chimes may not
work. Make sure that replacement or additional
equipment is compatible with your vehicle before
installing it. SeeAccessories and Modifications
on page 5-3.
Setting the Clock
Press and hold the HR (down) or MIN (up) arrow for
two seconds. Then press HR until the correct hour
displays. Press and hold MIN until the correct minute
displays. The time can be set with the ignition on or off.
3-48

Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory
power outlet. If there is interference or static, unplug the
item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power levels
during the day, and then reduce these levels during the
night. Static can also occur when things like storms and
power lines interfere with radio reception. When this
happens, try reducing the treble on your radio.
FM Stereo
FM stereo gives the best sound, but FM signals reach
only about 10 to 40 miles (16 to 65 km). Tall buildings or
hills can interfere with FM signals, causing the sound
to fade in and out.
Fixed Mast Antenna
The fixed mast antenna can withstand most car washes
without being damaged as long as it is securely attached
to the base. If the mast becomes slightly bent, straighten
it out by hand. If the mast is badly bent, replace it.
Occasionally check to make sure the antenna is
tightened to its base. If tightening is required, tighten by
hand until fully seated plus one quarter turn.
Chime Level Adjustment
The radio is used to adjust the vehicle’s chime level.
To change the volume level of the chime, press and hold
pushbutton 6 with the ignition on and the radio power
off. The volume level will change from the normal
level to loud, and HI will appear on the radio display.
To change back to the default or normal setting, press
and hold pushbutton 6 again. The volume level will
change from the loud level to normal, and LO will appear
on the radio display. Each time the chime volume is
changed, three chimes will sound as an example of the
new volume selected. Removing the radio and not
replacing it with a factory radio or chime module will
disable vehicle chimes.
3-58

Filling a Portable Fuel Container
{CAUTION:
Never fill a portable fuel container while it is in the
vehicle. Static electricity discharge from the
container can ignite the fuel vapor. You can be
badly burned and the vehicle damaged if this
occurs. To help avoid injury to you and others:
•Dispense fuel only into approved containers.
•Do not fill a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed, or on
any surface other than the ground.
•Bring the fill nozzle in contact with the inside
of the fill opening before operating the nozzle.
Contact should be maintained until the filling
is complete.
•Do not smoke while pumping fuel.
•Do not use a cellular phone while
pumping fuel.
Checking Things Under
the Hood
{CAUTION:
Things that burn can get on hot engine parts and
start a fire. These include liquids like fuel, oil,
coolant, brake fluid, windshield washer and other
fluids, and plastic or rubber. You or others could
be burned. Be careful not to drop or spill things
that will burn onto a hot engine.
5-22

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Collision Damage Repair.................................7-6
Reporting Safety Defects..................................7-9
Reporting Safety Defects to the
United States Government............................7-9
Reporting Safety Defects to the
Canadian Government.................................7-9
Reporting Safety Defects to
General Motors...........................................7-9
Service Publications Ordering Information.........7-10Vehicle Data Recording and Privacy................7-11
Vehicle Data Recording and Privacy
(Isuzu 7.8L L6 Engine)...............................7-11
Event Data Recorders
(Isuzu 7.8L L6 Engine)...............................7-12
OnStar
®(Isuzu 7.8L L6 Engine)......................7-13
Navigation System (Isuzu
7.8L L6 Engine)........................................7-13
Radio Frequency Identification (RFID)
(Isuzu 7.8L L6 Engine)...............................7-13
Section 7 Customer Assistance Information
7-1

STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional rights
you may have. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for information
on the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in the U.S. can
communicate with Chevrolet by dialing: 1-800-833-CHEV
(2438). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail, refer to the addresses below.
United States — Customer Assistance
GM Medium Duty Truck Customer Assistance
Center
P.O. Box 44947
Detroit, MI 48244
www.Chevrolet.com
1-800-TO-CHEVY (862-4389)
1-800-833-2438 (For Text Telephone devices (TTYs))
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
7-4

GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance Program
GM Medium Duty truck’s Roadside Assistance provides
stranded owner/operators with towing service for
disabled GM Medium Duty trucks, during the base
and/or engine warranty period, to the nearest authorized
GM Medium Duty dealer. This service combines the
efforts of trained telephone representatives with a
network of GM Medium Duty truck services.
Call GM Medium Duty truck’s Roadside Assistance at
1-800-862-4389 to reach a qualified representative who
can assist you in arranging a tow to the nearest GM
Medium Duty truck dealer when your vehicle is disabled.
We also provide dealer information at no charge,
such as location of the nearest authorized GM Medium
Duty truck dealer and their hours of operation.
Our Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year which includes
weekends and holidays. Should you have questions
about GM Medium Duty truck Roadside Assistance, call
the GM Medium Duty Roadside Assistance Center or
contact your dealer.
Canadian Roadside Assistance
Whenever a Medium Duty truck owned and operated in
Canada becomes disabled, the owner/operator should
contact the Canadian Roadside Assistance Center
at 1-800-268-6800 for assistance.
7-5