emergency towing CHEVROLET LOW CAB FORWARD 2017 Owner's Manual

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
10716700) - 2017 - crc - 12/6/16
Instruments and Controls 91
Engine Shutdown
Warning Light
The Engine Shutdown Warning light
comes on briefly when the engine
control switch is turned to the ON
position, as a check to show the
light is working. The light turns off
when the engine is started.
This light will come on when the
engine alarm and automatic
shutdown system is active. See
Engine Alarm and Automatic
Shutdown (Diesel Only)0174.
Reduced Engine Power
Light
This light comes on briefly when the
engine control switch is turned to
the ON position, and then should go
out after the engine is started.
Diesel Engines
If this light comes on while the
engine is running, it indicates power
is being reduced due to one or more
of the following conditions:
.
Malfunction of the engine or
exhaust electronic control
system.
. DEF level is too low or empty.
If this light comes on with the
malfunction indicator lamp, see your
dealer immediately. If this light comes on with the Refill
Diesel Exhaust Fluid (DEF) warning
light and the DEF warning light, refill
DEF as soon as possible.
See
“Refill Diesel Exhaust Fluid
(DEF) Warning Light” underDriver
Information Center (DIC) (Diesel
Only) 093.
See Malfunction Indicator Lamp
(Check Engine Light) 084 and
Diesel Exhaust Fluid (DEF) Warning
Light 090.
Gas Engines
If this light comes on while the
engine is running, this means the
engine is overheating and in
overheat protection mode. The
overheat protection mode alternates
firing groups of cylinders in order to
prevent engine damage. In this
mode, the engine loses power and
performance. This operating mode
allows your vehicle to be driven to a
safe place in an emergency. Driving
extended miles (km) and/or towing a
trailer in the overheat protection
mode should be avoided.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
10716700) - 2017 - crc - 12/6/16
Customer Information 401
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions. If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
10716700) - 2017 - crc - 12/6/16
Customer Information 403
For emergency towing see
Roadside Assistance Program
0400.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.