service schedule CHEVROLET LOW CAB FORWARD 2019 Limited Warranty manual

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
New Vehicle Limited Warranty 3
Chevrolet will provide for repairs to
the vehicle during the warranty
period in accordance with the
following terms, conditions, and
limitations.
What Is Covered
Warranty Applies
This warranty is for Chevrolet Low
Cab Forward Trucks registered in
the United States and normally
operated in the United States, and
is provided to the original and any
subsequent owners of the vehicle
during the warranty period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect related to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new
or remanufactured parts.No Charge
Warranty repairs, including towing,
parts and labor, will be made at no
charge, with the exception of frame
rails beyond the base warranty
period.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Chevrolet Low Cab
Forward truck dealer facility within
the warranty period and request the
needed repairs. A reasonable time
must be allowed for the dealer to
perform necessary repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for:
.
Gasoline engine powered units
are covered for 3 years or
36,000 miles, whichever comes
first. .
Diesel engine powered units are
covered for 3 years/unlimited
miles.
Except for other coverages listed
here under “What Is Covered” and
those items listed under “What Is
Not Covered” later in this section.
Limited Powertrain Warranty
Coverage
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, and turbocharger.
Timing belts, and other associated
components required in the timing
belt service replacement procedure
are covered until the first scheduled
maintenance interval.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
Things to Know About the New Vehicle Limited Warranty 11
transmission, and drivetrain.
Damage, failure, or reduced life of
the engine, transmission, emission
system, drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not
be covered under your new vehicle
limited warranty.
After-Manufacture
“Rustproofing”
Your Low Cab Forward Truck was
designed and built to resist
corrosion. Application of additional
rust-inhibiting materials is neither
necessary nor required under the
Sheet Metal Coverage. Chevrolet
makes no recommendations
concerning the usefulness or value
of such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find any
paint or appearance concerns,
advise your Chevrolet Low Cab
Forward dealer as soon as possible.
Your owner manual has instructions
regarding the care of these items.
Vehicle Operation and Care
Considering the investment you
have made in your Chevrolet, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Chevrolet Low
Cab Forward dealer, the place many
customers choose to have their
maintenance work done. You can
rely on your Chevrolet Low Cab
Forward dealer to use the proper
parts and repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as to
whether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing Chevrolet Low Cab
Forward dealer can provide a copy
of any warranty repairs for your
records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
18 Emission Control Systems Warranty
Any authorized Chevrolet Low Cab
Forward Truck Dealer will, as
necessary under these warranties,
replace, repair, or adjust to GM
specifications any genuine GM parts
that affect emissions. The applicable
warranty period shall begin on the
date the Low Cab Forward Truck is
delivered to the first retail purchaser
or, if the Low Cab Forward truck is
first placed in service as a
demonstrator or company vehicle
prior to sale at retail, on the date the
vehicle is placed in such service.
Owner's Warranty Responsibilities
As the Low Cab Forward truck
owner, you are responsible for the
performance of the scheduled
maintenance listed in your owner
manual. Chevrolet recommends that
you retain all maintenance receipts
for the chassis, but Chevrolet
cannot deny warranty coverage
solely for the lack of receipts or for
your failure to ensure the
performance of all scheduled
maintenance.You are responsible for presenting
your chassis to a Chevrolet Low
Cab Forward dealer servicing your
chassis line as soon as a problem
exists. The warranted repairs should
be completed in a reasonable
amount of time, not to exceed
30 days.
As the Low Cab Forward truck
owner, you should also be aware
that Chevrolet may deny warranty
coverage if your chassis or a part
has failed due to abuse, neglect,
improper or insufficient
maintenance, or modifications not
approved by GM.
If you have any questions regarding
your rights and responsibilities
under these warranties, you should
contact Customer Assistance
Center at 1-800-862-4389 or, in
California, write to:
State of California Air Resources
Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990

Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
22 Emission Warranty Parts List
Maintenance and Repairs
Maintenance and repairs can be
performed by any qualified service
outlet; however, warranty repairs
must be performed by an authorized
Chevrolet Low Cab Forward Truck
dealer except in a situation where
the vehicle owner is significantly
inconvenienced and when a
warranted part or a warranty station
is not reasonably available to the
vehicle owner.
In a situation where the vehicle
owner is significantly
inconvenienced, and an authorized
Chevrolet Low Cab Forward Truck
dealer is not reasonably available,
repairs may be performed at any
available service establishment or
by the owner, using any
replacement part. Chevrolet will
consider reimbursement for the
expense incurred, including
diagnosis, not to exceed the
manufacturer's suggested retail
price for all warranted parts
replaced and labor charges based
on Chevrolet's recommended time
allowance for the warranty repairand the geographically appropriate
labor rate. A part not being available
within 10 days or a repair not being
completed within 30 days
constitutes a significant
inconvenience. Retain receipts and
failed parts in order to receive
compensation for warranty repairs
reimbursable due to these
situations.
If you are in a situation where you
are significantly inconvenienced,
and it is necessary to have repairs
performed by other than a Chevrolet
Low Cab Forward Truck dealer and
you believe the repairs are covered
by emission warranties, take the
replaced parts and your receipt to a
Chevrolet Low Cab Forward dealer
for reimbursement consideration.
This applies to both the Federal
Emission Defect Warranty and
Federal Emission Performance
Warranty.
Receipts and records covering the
performance of regular maintenance
or other repairs (such as those
outlined earlier) should be retained
in the event questions arise
concerning maintenance. These
receipts and records should be
transferred to each subsequent
owner. Chevrolet will not deny
warranty coverage solely on the
absence of maintenance records.
However, Chevrolet may deny a
warranty claim if a failure to perform
scheduled maintenance resulted in
the failure of a warranty part.
Claims Procedure
As with the other warranties
covered in this booklet, take your
vehicle to any authorized Chevrolet
Low Cab Forward dealer facility to
obtain service under the emission
warranty. This should be done as
soon as possible after failing an
EPA-approved I/M test or a
California smog check test, or at
any time you suspect a defect in
a part.
Those repairs qualifying under the
warranty will be performed by any
Chevrolet Low Cab Forward dealer
at no charge. Repairs which do not
qualify will be charged to you. You
will be notified as to whether or not