tow CHEVROLET LOW CAB FORWARD 2019 Owner's Guide

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Vehicle Care 317
3. No vehicle should ever betowed over 88 km/h (55 mph).
4. Loose or protruding parts of damaged vehicles should be
secured prior to moving.
5. A safety chain system completely independent of the
primary lifting and towing
attachment must be used.
6. Operators should refrain from going under a vehicle which is
being lifted by the towing
equipment unless the vehicle is
adequately supported by safety
stands.
7. No towing operation which for any reason jeopardizes the
safety of the wrecker operator
or any bystanders or other
motorists should be attempted.Appearance Care
Exterior Care
Exterior Finish
The paint finish on your vehicle
provides beauty, depth of color,
gloss retention and durability.
While cleaning the vehicle, do not
grip the roof marker lights to prevent
damage or water leakage.
Washing
The best way to preserve your
vehicle's finish is to keep it clean by
washing it often.
Wash the vehicle in lukewarm or
cold water. Do not use hot water or
wash your vehicle in the direct rays
of the sun. Do not use strong soap
or chemical detergents. All cleaning
agents should be flushed promptly
from the surface and not allowed to
dry on the finish.
These vehicles are designed to
operate under normal environmental
conditions to withstand natural
elements. However, unusual conditions such as high-pressure
car washers may cause water to
enter inside the vehicle. If the
vehicle is operated with foreign
material adhering to the exterior,
this material may react chemically
with paint, resulting in staining,
discoloration, rusting or corrosion of
components. Also, the material may
become trapped within mechanical
components, adversely affecting
their functions or forming an
aerodynamic resistance. In the
following cases, therefore, the
vehicle must be washed and all
foreign matter removed.
.
When soot, iron powder, dead
bugs, bird droppings, tree sap or
oily matter from coal tar and
smoke has adhered to painted
surfaces.
. When the vehicle has been
driven in coastal areas.
. When the vehicle has been
driven on roads where road
chemicals have been applied.
. When a large amount of mud or
dirt has adhered to the exterior.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Vehicle Care 325
.Follow specific instructions on
cleaner labels.
General Cleaning of Soiled or
Water Spotted Fabric Type
Trim with Foam Type Cleaner
Vacuum the area thoroughly to
remove any loose dirt.
Always clean a whole trim panel or
section. Mask surrounding trim
along stitch or welt lines.
Use suds on a clean sponge. Do
not brush wet suede. Do not
saturate the material or rub it
harshly. Immediately after cleaning,
remove suds with a sponge and
rinse with a clean wet sponge. Wipe
off remaining residue with a slightly
damp absorbent towel or cloth.
Immediately after wiping, force-dry
the fabric with an air hose. A heat
dryer or heat lamp may be used.
Use caution with a heat dryer or
lamp to help prevent damage.
When trim materials with a sheen or
luster finish are dry, wipe the fabric
lightly with a soft, dry, clean cloth to
restore its sheen or luster. For suede, raise nap with a dry scrub
brush and vacuum to remove any
final traces of residue.
Spot Cleaning Fabric Type
Trim with Solvent Type Cleaner
Before trying to remove a spot or
stain from fabric, try to find out the
type and age of the spot or stain.
Some spots or stains can be
removed with water or a mild soap
solution. Spots or stains should
always be removed as soon as
possible.
Some types of stains or soilage,
such as lipstick, inks, and grease,
are very difficult (sometimes
impossible) to remove completely.
When cleaning this type of stain or
soilage, be sure not to enlarge the
soiled area.
.
Gently scrape excess stain from
the trim material with a clean,
dull knife or scraper. Use very
little cleaner, light pressure, and
clean cloths, preferably
cheesecloth. Cleaning should
start at the outside of the stain feathering towards the center.
Keep changing to a clean
section of cloth.
. When you clean a stain from
fabric, immediately dry the area
with an air hose, heat dryer,
or heat lamp to help prevent a
cleaning ring. Use caution with
heat dryer or lamp to help
prevent fabric damage.
. If a ring forms, immediately
repeat the cleaning operation
over a slightly larger area with
emphasis on feathering towards
its center. If a ring still remains,
mask off surrounding trim
sections and clean the entire
soiled area with a foam type
cleaner.
See “Removal of Specific
Stains.”
Removal of Specific Stains
Greasy or Oily Stains –Includes
grease, oil, butter, margarine, shoe
polish, coffee with cream, chewing
gum, cosmetic creams, vegetable
oils, wax crayon, tar, and asphalts.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Service and Maintenance 329
.Frequent short trips of less than
16 kilometers (10 miles) in sub-
freezing temperatures
. Frequent and extended low-
speed engine operation (door-
to- door deliveries, stop- and- go
traffic, etc.)
. Driving on unpaved roads with
heavy dust
. Towing a trailer
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 33 miles. See Driver
Information Center (DIC) 082 for
hourmeter.
Preventive Maintenance
As any mechanical device operates,
a certain amount of wear occurs.
The amount of wear depends on
certain variables –type and method
of operation and the schedule of
maintenance. These variables may be emphasized as critical to
malfunction but each is dependent
upon the other. For example, if a
vehicle is repeatedly overloaded,
driven at excessive speed or
improperly shifted, no schedule of
maintenance can prevent
malfunction. Also, if a preventive
maintenance schedule is not
followed, or is improperly carried
out, no amount of correct vehicle
operation will prevent malfunction.
If vehicle application, operation and
preventive maintenance schedules
and procedures are followed and
properly carried out, the life of the
vehicle will be greatly extended.
For example, regular attention to the
engine oil is essential. The oil level
must be periodically checked and oil
added whenever needed. Also, the
oil should be changed at the
intervals specified with the proper
quality and viscosity of oil. If your
engine should run excessively low
on oil or if the oil has lost its
lubricating qualities because of old
age, serious engine damage could
occur.
Maintenance Schedule Table
Letters Used to Indicate
Maintenance Service Types
I :
Inspect then clean, repair or
replace as necessary
A : Adjust
R : Replace
T : Tighten to the specified torque
L : Lubricate
C : Clean

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
366 Customer Information
G:View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 353.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See www.my.chevrolet.com to
register your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Customer Information 367
Roadside Assistance
Program
Call 1-888-899-1327. (Text
Telephone (TTY): 1-888-889-2438.)
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
Anyone driving the vehicle is
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Customer Information 369
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
367.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number. .
Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Index 379
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . . . 274
Shopping Bag Hooks . . . . . . . . . . . . 57
Sidemarker Lamps . . . . . . . . . . . . . 284
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . . 94
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 357
Speedometer . . . . . . . . . . . . . . . . . . . . 70
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 168
Steering . . . . . . . . . . . . . . . . . . . . . . . . 149 Fluid, Power . . . . . . . . . . . . . . . . . . 262
Wheel Adjustment . . . . . . . . . . . . . . 65
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 286
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Storage Areas Glove Box . . . . . . . . . . . . . . . . . . . . . . 55
Information on Loading the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 58
Instrument Panel . . . . . . . . . . . . . . . 55
Storage Compartments . . . . . . . . . . 54
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 153 Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 37
System
Noise Control . . . . . . . . . . . . . . . . . 272
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 71
TaillampsBulb Replacement . . . . . . . . . . . . 286
Temperature, Operating . . . . . . . . 171
Text Telephone (TTY) Users . . . . 365
Three-Point Seat Belt . . . . . . . . . . . . 45
Tires If a Tire Goes Flat . . . . . . . . . . . . 310
Pressure . . . . . . . . . . . . . . . . . . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . 307
Tires and Wheels . . . . . . . . . . . . . . . 295
Towing Vehicle . . . . . . . . . . . . . . . . . . . . . . . 315
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 129
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 205
Fluid, Automatic . . . . . . . . . . . . . . 251
Overdrive Off, Automatic . . . . . . 215
Service Warning Light . . . . . . . . . . 77
Trip Odometer . . . . . . . . . . . . . . . . . . . 70 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . . 94
Turn Signal Bulb Replacement . . . . . . . . . . . . 286U
USB Port . . . . . . . . . . . . . . . . . . . . . . . 109
Using This Manual . . . . . . . . . . . . . . . . 3
V
VehicleControl . . . . . . . . . . . . . . . . . . . . . . . 139
Getting In and Out . . . . . . . . . . . . . . 29
Identification Number (VIN) . . . 353
Messages . . . . . . . . . . . . . . . . . . . . . . 86
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Service Soon Light . . . . . . . . . . . . . 74
Starting and Stopping . . . . . . . . . 168
Towing . . . . . . . . . . . . . . . . . . . . . . . . 315
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 307
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 372
Ventilation, Air . . . . . . . . . . . . . . . . . . 134
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 37