light CHEVROLET LOW CAB FORWARD 2020 Owner's Manual
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Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 309
this precaution can lead to heat
deformation and breakage of plastic
components, or to water leaks into
the cab. When using an automatic
car or truck-wash, ensure that a
distance of at least 0.4 m
(15.75 inches) is maintained
between the nozzle and the vehicle,
and when washing door windows,
that the spray is perpendicular to
the surface of the glass.
Ensure that all detergent is fully
washed and wiped away.
Particularly in the case of strong
alkaline detergents (typically those
for industrial uses), there is a
danger that hairline cracks can
develop in lighting-cluster lenses if
the vehicle is operated without
detergent being fully wiped away.
Always read the detergent
manufacturer's instructions carefully
before use. Airborne dirt that
adheres to plastic front bumpers as
a result of rain, for example, can be
difficult to remove. In such a case,
use a commercially-available
cleaner to clean away the dirt, and
then apply a wax for use with plastic
components.Vehicle Storage
In order to maintain your vehicle's
attractive appearance as long as
possible, special consideration must
be given to its storage location.
If the vehicle is stored or kept for an
extended period of time in any of
the following locations, a chemical
change may occur in the paint work,
resulting in staining, discoloration,
rusting, and corrosion of
components.
.Locations where a large amount
of oily matter, soot, heavy smoke
or metal powder can adhere to
the vehicle.
. Areas around pharmaceutical
plants and other facilities that
discharge chemical matter.
. Coastal areas
. Locations where a large amount
of dead bugs, bird droppings or
tree sap can adhere to the
vehicle.
Polishing and Waxing
Periodic polishing and waxing is
recommended to remove built-up
residue and eliminate any
"weathered" appearance.
Your authorized dealer offers
several polishes and cleaners which
have proven value in maintaining
original finish appearance and
durability.
Painted and chrome-plated surfaces
should be waxed once or twice a
month, or whenever water is being
poorly repelled on the surfaces.
Ensure that wax is not applied in
direct sunlight, and that the
temperature of the painted surface
is no more than 40 °C (104 °F).
Always follow the instructions
provided with your wax product.
Do not use wax containing abrasive
material. Failure to observe this
precaution can lead to scratching of
painted surfaces or plastic
components.
Page 311 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
310 Vehicle Care
The application of wax to rubber
component surfaces can result in
permanent whitening.
Wax must not be applied to the
windshield. Failure to observe this
precaution can result in irregular
reflection of light, impairing
your view.
Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all that
is usually needed.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap to
clean aluminum. A coating of wax,
rubbed to a high polish, is
recommended for all bright metal
parts.
Weatherstrip Lubrication
All weatherstrips should be
periodically lubricated (minimum of
every 6 months) with a weatherstrip
lubricant. A thin film of weatherstriplubricant should be applied using a
clean cloth. Weatherstrip lubricant
application will lengthen
weatherstrip life, help sealing, and
assist in eliminating squeaks.
Windshield Care
Wax must not be applied to the
windshield. A layer of wax can
impair your view in rainy weather
and can also lead to rough
movements of the windshield wiper.
If engine oil or grease comes into
contact with the windshield, staining
or discoloration may result. It must
be immediately cleaned away.
If not fully cleaned by the windshield
wipers, the windshield should be
cleaned using glass cleaner. If your
windshield is not clear after using
the windshield washer, or if the
wiper blade chatters when running,
wax or other material may be on the
blade or windshield.
The windshield wipers on your truck
can be pulled out from the
windshield to provide easier access
for cleaning.
Clean the outside of the windshield
with a non-abrasive cleaner. Your
windshield is clean if beads do not
form when rinsing with water. Clean
the blade by wiping with a cloth
soaked in a solution of one-half
water and one-half methanol
alcohol. Then rinse the blade with
water.
The windshield wiper arms may be
swung out, away from the glass, to
provide easy access for cleaning.
Do not hang on to the roof marker
lights while cleaning the windshield
or damage may occur (resulting in
possible water leakage).
External Diesel Engine
Cleaning
The engine does not need periodic
cleaning, nor is it recommended.
If you insist on cleaning the engine,
clean it only when it is cold, never
when it is warm or hot, and never
when the engine is running.
Spraying or pouring water or other
fluids on your engine when it is
warm or hot, or when it is running,
Page 315 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
314 Vehicle Care
Warning (Continued)
use carbon tetrachloride,
gasoline, benzene or naphtha for
any cleaning purpose.
Open all vehicle doors for
ventilation when ANY cleaning
agents or other chemicals are
used in the interior. Overexposure
to some vapors may result in a
health problem that is more likely
to occur in small, unventilated
spaces.
You and others could be seriously
injured.
The interior of the vehicle must
never be cleaned using acidic or
alkaline solvents, or petroleum
ether, gasoline, and other organic
solvents. Failure to observe this
precaution can result in
discoloration and staining. It should
be noted that certain types of
cleaning products contain these
compounds. Be sure to read
cleaning product labels carefully. Air fresheners (liquid, solid, gel,
or plate types) must not come into
direct contact with, or spill onto,
interior components such as the air
conditioning or audio system.
Compounds contained in these
products can cause discoloration,
staining, or peeling of paint.
Glass cleaners that contain these
compounds must not be used to
clean the inside of the windshield or
window glass. To clean the glass,
wipe it using a cloth wet with warm
or cold water.
To avoid possible permanent
discoloration of light colored seats,
Do not let materials with non-fast
colors come into contact with seat
trim materials until these materials
are totally dry. This includes certain
types of casual clothing, such as
colored denims, corduroys, leathers,
and suedes, as well as decorative
paper.
With the use of modern trim
materials, it is very important that
you use proper cleaning techniques
and cleaners. Failing to do this on
the first cleaning may result in waterspots, spot rings, or setting of stains
or soilage
—all of which are more
difficult to remove in a second
cleaning.
Dust and loose dirt that collect on
interior fabric should be removed
often with a vacuum cleaner or soft
bristle brush. Wipe vinyl or leather
trim regularly with a clean, damp
cloth. Normal trim soils, spots,
or stains can be cleaned with these
cleaners.
Remember these basic steps before
cleaning:
. Remove stains as quickly as
possible before they set.
. Use a clean cloth or sponge,
and change to a clean area
often. A soft brush maybe used
if stains persist.
. Use solvent-type cleaners only
in a well ventilated area: also, do
not saturate the stained area.
. If a ring forms after spot
cleaning, clean the entire area
immediately.
Page 316 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 315
.Follow specific instructions on
cleaner labels.
General Cleaning of Soiled or
Water Spotted Fabric Type
Trim with Foam Type Cleaner
Vacuum the area thoroughly to
remove any loose dirt.
Always clean a whole trim panel or
section. Mask surrounding trim
along stitch or welt lines.
Use suds on a clean sponge. Do
not brush wet suede. Do not
saturate the material or rub it
harshly. Immediately after cleaning,
remove suds with a sponge and
rinse with a clean wet sponge. Wipe
off remaining residue with a slightly
damp absorbent towel or cloth.
Immediately after wiping, force-dry
the fabric with an air hose. A heat
dryer or heat lamp may be used.
Use caution with a heat dryer or
lamp to help prevent damage.
When trim materials with a sheen or
luster finish are dry, wipe the fabric
lightly with a soft, dry, clean cloth to
restore its sheen or luster. For suede, raise nap with a dry scrub
brush and vacuum to remove any
final traces of residue.
Spot Cleaning Fabric Type
Trim with Solvent Type Cleaner
Before trying to remove a spot or
stain from fabric, try to find out the
type and age of the spot or stain.
Some spots or stains can be
removed with water or a mild soap
solution. Spots or stains should
always be removed as soon as
possible.
Some types of stains or soilage,
such as lipstick, inks, and grease,
are very difficult (sometimes
impossible) to remove completely.
When cleaning this type of stain or
soilage, be sure not to enlarge the
soiled area.
.
Gently scrape excess stain from
the trim material with a clean,
dull knife or scraper. Use very
little cleaner, light pressure, and
clean cloths, preferably
cheesecloth. Cleaning should
start at the outside of the stain feathering towards the center.
Keep changing to a clean
section of cloth.
. When you clean a stain from
fabric, immediately dry the area
with an air hose, heat dryer,
or heat lamp to help prevent a
cleaning ring. Use caution with
heat dryer or lamp to help
prevent fabric damage.
. If a ring forms, immediately
repeat the cleaning operation
over a slightly larger area with
emphasis on feathering towards
its center. If a ring still remains,
mask off surrounding trim
sections and clean the entire
soiled area with a foam type
cleaner.
See “Removal of Specific
Stains.”
Removal of Specific Stains
Greasy or Oily Stains –Includes
grease, oil, butter, margarine, shoe
polish, coffee with cream, chewing
gum, cosmetic creams, vegetable
oils, wax crayon, tar, and asphalts.
Page 317 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
316 Vehicle Care
.Carefully scrape off excess
stain; then use solvent type
cleaner.
. Shoe polish, wax crayons, tar,
and asphalts will stain if left on
trim; they should be removed as
soon as possible. Use care as
cleaner will dissolve them and
may cause them to bleed.
Non-Greasy Stains –Includes
catsup, coffee (black), egg, fruit,
fruit juice, milk, soft drinks, wine,
vomit, and blood.
. Carefully scrape off excess
stain; then sponge the stain with
cool water.
. If a stain remains, use
Multi-Purpose Powdered
Cleaner (Foam type) as
previously described.
. If an odor lingers after cleaning
vomit or urine, treat the area
with a water-baking soda
solution: 5 milliliters (1 teaspoon)
of baking soda to 250 milliliters
(1 cup) of lukewarm water. .
Finally, if needed, clean lightly
with Fabric Cleaner
(Solvent type).
Combination Stains –Includes
candy, ice cream, mayonnaise, chili
sauce, and unknown stains.
. Carefully scrape off excess
stain; then clean with cool water
and allow to dry.
. If stain remains, clean it with
Fabric Cleaner (Solvent type).
Cleaning Vinyl Trim
Ordinary soilage can be removed
from vinyl or leather with warm
water and mild soap, such as
saddle soap or oil soap, or an
equivalent.
.Apply a small amount of soap
solution and let it soak for a few
minutes to loosen dirt; then, rub
briskly with a clean, damp cloth
to remove dirt and traces of
soap. This may be done several
times, if needed.
. Soilage such as tars, asphalts,
shoe polish, etc., will stain if left
on trim. They should be wiped off as quickly as possible and
the area cleaned with a clean
cloth dampened with solvent
type vinyl leather cleaner.
Fabric Seat Covering and
Carpet Care
Remove dirt and dust using a
home-use electric vacuum cleaner.
Do not remove the carpet. Use
standard household cleaning
products and methods to remove
stains from food, drink, and the like.
Be sure to use neutral detergents or
cleaning products indicated as
higher alcohol based detergents.
Glass Surfaces
Glass surfaces should be cleaned
on a regular basis. Use of glass
cleaner or a liquid household glass
cleaner will remove normal tobacco
smoke and dust films sometimes
caused by ingredients used in vinyls
and interior plastics.
Page 325 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
324 Service and Maintenance
No. Service Interval16 000 km/10,000 mi
24 000 km/15,000 mi
32 000 km/20,000 mi
48 000 km/30,000 mi
64 000 km/40,000 mi
72 000 km/45,000 mi
80 000 km/50,000 mi
96 000 km/60,000 mi
112 000 km/70,000 mi
120 000 km/75,000 mi
128 000 km/80,000 mi
144 000 km/90,000 mi
160 000 km/100,000 mi
168 000 km/105,000 mi
176 000 km/110,000 mi
Service intervals
months or
kilometers
(miles)
whichever
occurs first (1)
34 Wheel nut torque (4) Every 10 400 km (6,500 miles)
35 King pin L - L L L - L L L - L L L - L or every
12 months
36 Wheel hub bearing grease
- Front (5) - - - R - - - R - - - R - - - or every
24 months
37 Air conditioner blower
filter Cleaned once a month
38 Exhaust injector Cleaned every 176,000 km (110,000 miles)
39 DEF supply pump filter
element Every 192 000 km (120,000 miles): R or every
24 months
40 Starter When the starter indicator light (amber) comes on: R
41 Windshield wiper blades Replace every 12 months
Remarks
(1) In case this column is blank,
follow kilometers (miles). (2)
Use of oils other than CK-4 may
require shorter maintenance
intervals and may cause
nonconformity to regulations. (CJ-4 can be used while it is available.)
Use of oils with other viscosity than
*W-40 may also require shorter
Page 326 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Service and Maintenance 325
maintenance intervals and may
cause a problem with engine
durability.
(3)Refer to "Air Cleaner Indicator
Light" under Engine Air Cleaner/
Filter 0243.
(4) Initial check at 1 040 km
(650 miles) is required.
(5) Be sure to discard used grease
seal, and always use new grease
seal for installation.
Explanation of Complete
Vehicle Maintenance Schedule
The following is a brief explanation
of each of the services listed in the
preceding Complete Vehicle
Maintenance Schedule.
1. Engine Noise : These
components have an effect on the
control of noise emissions. Service Interval Maintenance procedure
Engine
Every 16 000 km (10,000 miles) Inspect sound absorption materials for
tears, broken out sections or
attachment. Repair or replace as
necessary.
Cooling System
Every 16 000 km (10,000 miles) Inspect fan, shroud and radiator for
attachment, tears or cleanliness.
Replace as necessary.
Air intake system
Every 24 000 km (1,500 miles) Inspect all ducts, hoses and intake
silencers for leaks or chafing. Repair or
replace as necessary.
Exhaust system
Every 16 000 km (10,000 miles) Inspect silencer, pipes, gaskets, clamps
and mounting for exhaust gas leaks or
looseness. Repair or replace as
necessary.
Cab
Every 16 000 km (10,000 miles) Inspect sound absorption materials for
tears, broken out sections or
attachment. Repair or replace as
necessary.
2. Valve Lash : Incorrect valve
clearance will result in increased
engine noise and lower engine
output, thereby adversely affecting
engine performance. Retorque rocker shaft bracket nuts before
checking and adjusting valve
clearance.
Check and adjust valve clearance
every 80 000 km (50,000 miles) or
12 months whichever occurs first.
Page 327 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
326 Service and Maintenance
3. Engine Oil and Oil Filter :
Change at interval noted below
depending upon driving conditions.
•Normal Service —Change every
16 000 km (10,000 miles) or
12 months whichever occurs first.
• Severe Service —Change every
8 000 km (5,000 miles) or 3 months
if you often drive under one or more
of these conditions: (a) driving in
dusty areas, (b) frequent idling or
idling for long periods, (c) driving
6 km (4 miles) or less in freezing
weather, or other short trips in cold
weather, where the engine does not
thoroughly warm up.
Change oil and filter as soon as you
can after driving in a dust storm.
When recommended oil is used, it
conforms to this maintenance
schedule. (Recommended oil: CK-4
(API designations))
4. Fuel Filter : Replace the fuel
filter every 24 000 km (15,000 miles)
or more frequently if clogged or
replace when the fuel filter indicator
light comes on (if equipped). 5. Pre-Fuel Filter/Water
separator :
Replace the fuel filter
every 24 000 km (15,000 miles) or
more frequently if clogged or
replace when the fuel filter indicator
light comes on (if equipped).
6. Air Cleaner Filter : The level of
dirt in the air cleaner element can
be checked against the indicator.
Replace the air cleaner filter when
the Driver Information Center (DIC)
shows "CHECK AIR FILTER".
7. Damage to Air Intake Ducts and
Hoses : Check for damage of air
intake ducts and hoses and that
those are correctly installed every
24 000 km (15,000 miles) or
12 months. Replace or adjust those
if necessary.
8. Drive Belts : Check belt driving
the fan, alternator or A/C
compressor every 16 000 km
(10,000 miles). Look for cracks,
fraying, wear, and proper tension.
9. Engine Bolt Torques : Loosened
bolts result in lower engine output.
Check and adjust manifold mounting, and injectors to correct
torque every 80 000 km
(50,000 miles).
10. Rotate Tires :
To equalize wear,
rotate tires and adjust tire pressures
every 10 400 km (6,500 miles). See
Tire Rotation 0297.
11. Engine Cooling System : At
12 months or 16 000 km
(10,000 miles) intervals, wash
radiator cap and filler neck with
clean water, pressure test system
and radiator cap for proper pressure
holding capacity, tighten hose
clamps and inspect condition of all
cooling and heater hoses. Replace
hoses if cracked, swollen or
otherwise deteriorated. Have the
hoses replaced by your authorized
dealer.
12. Engine Coolant : Inspect the
engine coolant every 12 months.
Replace the engine coolant every
24 months, drain the engine coolant
by opening the drain plug at the
bottom of the radiator core, flush
and refill the engine cooling system
with a new engine coolant. Refer to
"Preparing Engine Coolant" in
Page 330 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Service and Maintenance 329
33. Leaf Spring U-bolt Torque :
Tighten the U-Bolt nuts to the
specified torque after the first
1 040 km (650 miles), thereafter
every 16 000 km (10,000 miles).Model Leaf spring U-bolt nut tightening torque
Front Rear
4500HD 127 Y
(94 lb·ft) 177
Y
(131 lb·ft)
4500XD 196 Y
(145lb·ft) 177
Y
(131 lb·ft)
5500HD, 5500XD 196
Y
(145lb·ft) 284
Y
(209 lb·ft)
34. Wheel Nut Torque : Check tires
for excessive or abnormal wear,
or damage. Also check tire inflation
pressures and adjust.
Be sure wheels are not bent or
cracked and that wheel nuts have
been tightened to the specified
torque after the first 1,040 km
(650 miles) and then every
10 400 km (6,500 miles). Note that
there are left and right hand
threads. Wheel nut tightening torque
500Y(362 lb·ft)
35. King Pin : Lubricate the grease
fitting on the king pins every
12 months or 16 000 km
(10,000 miles) whichever occurs
first.
36. Wheel Hub Bearing Grease :
Clean and repack front wheel
bearings every 24 months or
48 000 km (30,000 miles) whichever
occurs first.
37. Air Conditioner Blower
Filter : The air conditioner blower
filter should be removed and
cleaned once a month.
38. Exhaust Injector : Clean the
exhaust injector every 176,000 km
(110,000 miles).
39. DEF Supply Pump Filter
Element : Replace the DEF supply
pump filter element every
192 000 km (120,000 miles) or
24 months whichever occurs first. 40. Starter :
The color displayed by
the starter indicator light will change
from green to amber when the
number of times remaining is 0 or
below and the screen is selected.
When the indicator light (amber)
comes on, have the vehicle
inspected/serviced at the nearest
dealer.
41. Wiper Blades : Inspect wiper
blades for wear, cracking,
or contamination. Clean the
windshield and wiper blades,
if contaminated, replace wiper
blades that are worn or damaged,
or at least once a year. See Wiper
Blade Replacement 0265.
Page 331 of 374

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
330 Service and Maintenance
Owner Checks and
Services
Before Driving
Proper care and driving is important
not only for extended service life of
your vehicle, but also for improved
fuel and oil economy. Drive carefully
and defensively. Be sure you know
how to use your truck and its
equipment before operating it.
Starting and Operating
Proper care and operation will not
only extend the service life of your
vehicle but also improve fuel
economy.
Check Around the Vehicle Before
Starting the Engine
Before pulling away, perform a
thorough safety check, making sure
there are no children or obstructions
around the vehicle.
Take off the chocks after confirming
that the parking brake is securely
applied. Sit behind the wheel, adjust
the seat position, and buckle up theseat belt. The passengers are also
required to buckle up the seat belts.
Adjust the positions of the steering
wheel and mirrors. Lock the doors.
Turn the power of the dome light or
accessories OFF before starting the
engine.
Engine Conditions
Checking the Engine for
Startability and Abnormal Noises
1. Make sure the parking brake is securely engaged. Step firmly
on the brake pedal.
2. Make sure the selector lever is in "P" or "N" position.
For safety, firmly press the
brake pedal before starting the
engine.
3. Turn the engine control switch to start the engine.
Check that the engine starts
quickly with no abnormal
noises. Checking Condition of the Engine
at Low Speeds and during
Acceleration
1. Make sure the transmission is in the "P" or "N" position and
the parking brake is securely
engaged.
2. Turn the engine control switch to start the engine, and run it to
warm up.
3. Check that the engine is running at a speed within the
standard idle speed range.
During regeneration of the
diesel particulate filter (DPF),
the engine idle speed may
increase.
4. Drive the vehicle, making sure the accelerator pedal does not
stick when gradually
accelerating, the engine speed
rises smoothly and it does not
knock.