radio CHEVROLET MALIBU 2017 9.G Workshop Manual

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Customer Information 383
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 383Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 385Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 8 6Online Owner Center . . . . . . . . . 386GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 387Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . 387Scheduling ServiceAppointments . . . . . . . . . . . . . . . 389Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 389Collision Damage Repair . . . . . 390Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 392Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 393
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 393
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 394Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 394
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 394Event Data Recorders . . . . . . . . 395OnStar®...................... 395Infotainment System . . . . . . . . . . 396
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
386 Customer Information
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0380.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Customer Information 393
Current and Past Models
Service and Owner publications areavailable for many current and pastmodel year GM vehicles.
ORDER TOLL FREE:1-800-551-4123 Monday–Friday8:00 AM–6:00 PM Eastern Time
For Credit Card Orders Only(VISA-MasterCard-Discover), seeHelm, Inc. at: www.helminc.com.
Or write to:
Helm, IncorporatedAttention: Customer Service47911 Halyard DrivePlymouth, MI 48170
Prices are subject to change withoutnotice and without incurringobligation. Allow ample time fordelivery.
All listed prices are quoted in U.S.funds. Make checks payable in U.S.funds.
Radio Frequency
Statement
This vehicle has systems thatoperate on a radio frequency thatcomplies with Part 15/Part 18 of theFederal CommunicationsCommission (FCC) rules and withIndustry Canada StandardsRSS-GEN/210/216/220/251/310,ICES⇣001.
Operation is subject to the followingtwo conditions:
1. The device may not causeharmful interference.
2. The device must accept anyinterference received, includinginterference that may causeundesired operation of thedevice.
Changes or modifications to any ofthese systems by other than anauthorized service facility could voidauthorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
acrashorcouldcauseinjuryor
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
asafetydefectexistsinagroup
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
394 Customer Information
To c o n t a c t N H T S A , y o u m a y c a l l
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Yo u c a n a l s o o b t a i n o t h e r
information about motor vehicle
safety fromhttp://www.safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (orTransport Canada) in a situation likethis, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170
In Canada, call 1-800-263-3777(English) or 1-800-263-7854(French), or write:
General Motors of CanadaCompanyCustomer Care Centre, Mail Code:CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number ofcomputers that record informationabout the vehicle’sperformanceandhow it is driven. For example, thevehicle uses computer modules tomonitor and control engine andtransmission performance, tomonitor the conditions for airbagdeployment and deploy them in acrash, and, if equipped, to provideantilock braking to help the drivercontrol the vehicle. These modulesmay store data to help the dealertechnician service the vehicle.Some modules may also store dataabout how the vehicle is operated,such as rate of fuel consumption oraverage speed. These modules mayretain personal preferences, such asradio presets, seat positions, andtemperature settings.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
OnStar 403
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0393.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
404 OnStar
AtemporarylossofGPScancauseloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required forOnStar to send remote signals tothe vehicle. Do not place items overor near the antenna to preventblocking cellular and GPS signalreception.
Unable to Connect to OnStar
Message
If there is limited cellular coverageor the cellular network has reachedmaximum capacity, this message
may come on. PressQto try the
call again or try again after driving afew miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for features
to function properly. These systemsmay not operate if the battery isdischarged or disconnected.
Add-on Electrical Equipment
The OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. SeeAdd-On ElectricalEquipment0277.Addedelectricalequipment may interfere with theoperation of the OnStar system andcause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliversoftware updates or changes to thevehicle without further notice orconsent. These updates or changesmay enhance or maintain safety,security, or the operation of thevehicle or the vehicle systems.Software updates or changes mayaffect or erase data or settings thatare stored in the vehicle, such asOnStar Hands-Free Calling nametags, saved navigation destinations,or pre-set radio stations. NeitherOnStar nor GM is responsible forany affected or erased data or
settings. These updates or changesmay also collect personalinformation. Such collection isdescribed in the OnStar privacystatement or separately disclosed atthe time of installation. Theseupdates or changes may also causeasystemtoautomaticallycommunicate with GM servers tocollect information about vehiclesystem status, identify whetherupdates or changes are available,or deliver updates or changes. Anactive OnStar agreement constitutesconsent to these software updatesor changes and agreement thateither OnStar or GM may remotelydeliver them to the vehicle.
Privacy
The complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4ONSTAR (1-888-466-7827)
or pressQto speak with an
Advisor. Users of wirelesscommunications are cautioned that

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Index 407
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 280
Accessory Power . . . . . . . . . . . . . . . 230
Adaptive Cruise Control . . . . . . . . 245
Add-On Electrical Equipment . . . 277
Additional Information
OnStar®...................... 402
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 374
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 57
Agreements
Trademarks and License . . . . . 202
Air Cleaner/Filter, Engine . . . . . . . 292
Air Conditioning . . . . . . . . . . . 205, 208
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 212
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 211
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 75
Passenger Sensing System . . . . 77
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 75
Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 74
Where Are the Airbags? . . . . . . . . 72
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 81
Passenger Status Indicator . . . 121
Readiness Light . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 81
System Check . . . . . . . . . . . . . . . . . . 71
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 46
Alert
Lane Change . . . . . . . . . . . . . . . . . 264
Side Blind Zone (SBZA) . . . . . . 263
All-Season Tires . . . . . . . . . . . . . . . . 318
AM-FM Radio . . . . . . . . . . . . . . . . . . . 178
Antenna
Backglass . . . . . . . . . . . . . . . . . . . . 183
Multi-band . . . . . . . . . . . . . . . . . . . . 183
Antilock Brake System (ABS) . . . 236
Warning Light . . . . . . . . . . . . . . . . . 125
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 358
Interior . . . . . . . . . . . . . . . . . . . . . . . . 363

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Index 411
Forward Automatic Braking . . . . . 260
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 258
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 393
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 261
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 56
Heated and Ventilated . . . . . . . . . . 60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Additives . . . . . . . . . . . . . . . . . . . . . 269
Economy Driving . . . . . . . . . . . . . . . 29
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 271
Filling the Tank . . . . . . . . . . . . . . . 269
Foreign Countries . . . . . . . . . . . . 269
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .118
Low Fuel Warning
Light . . . . . . . . . . . . . . . . . . . 128, 129
Requirements, California . . . . . 269
System Messages . . . . . . . . . . . . 141
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . .311
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 315
G
Garage Door Opener . . . . . . . . . . . 159
Programming . . . . . . . . . . . . . . . . . 159
Gauges
Engine Coolant
Te m p e r a t u r e . . . . . . . . . . . . . . . . . 11 9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Odometer . . . . . . . . . . . . . . . . . . . . . .117
Power Indicator . . . . . . . . . . . . . . . .119
Speedometer . . . . . . . . . . . . . . . . . .117
Ta c h o m e t e r . . . . . . . . . . . . . . . . . . . . 11 7
Trip Odometer . . . . . . . . . . . . . . . . . 117
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 111
General Information
Service and Maintenance . . . . . 368
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 7 2
Vehicle Care . . . . . . . . . . . . . . . . . . 279
Glove Box . . . . . . . . . . . . . . . . . . . . . . 101
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 387
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 305
Hands-Free Phone . . . . . . . . . . . . . 200
Hazard Warning Flashers . . . . . . . 166
Head Restraints . . . . . . . . . . . . . . . . . 55
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 305
Headlamps (cont'd)
Automatic . . . . . . . . . . . . . . . . . . . . . 166
Bulb Replacement . . . . . . . . . . . . 305
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 165
Flash-to-Pass . . . . . . . . . . . . . . . . . 165
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 305
High-Beam On Light . . . . . . . . . . 129
High/Low Beam Changer . . . . . 165
Lamps On Reminder . . . . . . . . . 130
Heated
Steering Wheel . . . . . . . . . . . . . . . 105
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 229
Heating . . . . . . . . . . . . . . . . . . . . 205, 208
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 309
High-Beam On Light . . . . . . . . . . . . 129
High-Speed Operation . . . . . . . . . . 326
Hill and Mountain Roads . . . . . . . . 219
Hill Start Assist (HSA) . . . . . . . . . . 240
Home Page . . . . . . . . . . . . . . . . . . . . . 175
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Index 415
Proposition
65 Warning,
California . . . . . . . . . . . .279, 301, 352
Propulsion Power Messages . . . 144
R
Radio Frequency Statement . . . . 393
Radio Reception . . . . . . . . . . . . . . . . 182
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 178
Satellite . . . . . . . . . . . . . . . . . . . . . . . 181
Reading Lamps . . . . . . . . . . . . . . . . . 168
Ready Indicator . . . . . . . . . . . . . . . . . 129
Rear Seat Armrest . . . . . . . . . . . . . . . 64
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 62
Rear Vision Camera (RVC) . . . . . 253
Rearview Mirrors . . . . . . . . . . . . . . . . 49
Automatic Dimming . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . 57
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 377
Records
Maintenance . . . . . . . . . . . . . . . . . . 379
Recreational Vehicle Towing . . . . 356
Regenerative Braking . . . . . . . . . . . 240
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 387
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 32
Remote Vehicle Start . . . . . . . . . . . . 38
Replacement Bulbs . . . . . . . . . . . . . 309
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 82
Maintenance . . . . . . . . . . . . . . . . . . 378
Replacing Airbag System . . . . . . . . 82
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 95
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 70
Reporting Safety Defects
Canadian Government . . . . . . . . 394
General Motors . . . . . . . . . . . . . . . 394
U.S. Government . . . . . . . . . . . . . 393
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 89
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 230
Reverse Tilt Mirrors . . . . . . . . . . . . . . 49
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 145
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 218
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 387
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 52
Rotation, Tires . . . . . . . . . . . . . . . . . . 331
Routing, Engine Drive Belt . . . . . . 382
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 233
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 64
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Extender . . . . . . . . . . . . . . . . . . . . . . . . 69
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 65
Lap-Shoulder Belt . . . . . . . . . . . . . . 66
Reminders . . . . . . . . . . . . . . . . . . . . 120
Replacing after a Crash . . . . . . . . 70
Use During Pregnancy . . . . . . . . . . 69
Safety Defects Reporting
Canadian Government . . . . . . . . 394
General Motors . . . . . . . . . . . . . . . 394
U.S. Government . . . . . . . . . . . . . 393
Safety Locks . . . . . . . . . . . . . . . . . . . . . 43
Safety System Check . . . . . . . . . . . . 69
Satellite Radio . . . . . . . . . . . . . . . . . . 181
Scheduling Appointments . . . . . . . 389
Sealant Kit, Tire . . . . . . . . . . . . . . . . 339
Seats
Adjustment, Front . . . . . . . . . . . . . . . 56
Head Restraints . . . . . . . . . . . . . . . . 55
Heated and Ventilated Front . . . . 60
Lumbar Adjustment, Front . . . . . . 57
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 59