infotainment CHEVROLET MALIBU 2020 Owner's Guide

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
336 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
338 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 329.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Connected Services 343
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 343
Connections . . . . . . . . . . . . . . . . . . 344
Diagnostics . . . . . . . . . . . . . . . . . . . 345
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
344 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
348 Index
Child RestraintsInfants and Young Children . . . . . 67
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 72
Older Children . . . . . . . . . . . . . . . . . . 66
Securing . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . 242
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 292
Interior Care . . . . . . . . . . . . . . . . . . 297
Climate Control Systems . . . . . . . 134 Air Conditioning . . . . . . . . . . . . . . 134
Dual Automatic . . . . . . . . . . . . . . . 137
Heating . . . . . . . . . . . . . . . . . . . . . . . 134
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cluster, Instrument . . . . . . . . . . 96, 97
Collision Damage Repair . . . . . . . 327
Compact Spare Tire . . . . . . . . . . . . 285
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . 91
Compressor Kit, Tire Sealant . . . 273
Connected Services Connections . . . . . . . . . . . . . . . . . . 344
Diagnostics . . . . . . . . . . . . . . . . . . . 345
Navigation . . . . . . . . . . . . . . . . . . . . 343 Connections
Connected Services . . . . . . . . . . 344
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 170
Control of a Vehicle . . . . . . . . . . . . . 146
Convenience Net . . . . . . . . . . . . . . . . 86
Convex Mirrors . . . . . . . . . . . . . . . . . . 26
Coolant Engine Temperature Gauge . . 101
Engine TemperatureWarning Light . . . . . . . . . . . . . . . .110
Cooling . . . . . . . . . . . . . . . . . . . . 134, 137
Cooling System . . . . . . . . . . . . . . . . . 225
Courtesy Lamps . . . . . . . . . . . . . . . . 130
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 326
Cruise Control . . . . . . . . . . . . . . . . . . 172 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Cruise Control, Adaptive . . . . . . . . 174
Cupholders . . . . . . . . . . . . . . . . . . . . . . 85
Customer Assistance . . . . . . . . . . . 322 Offices . . . . . . . . . . . . . . . . . . . . . . . . 322
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 322
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 329 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 319
Cybersecurity . . . . . . . . . . . . . . . . . . . 332
D
Damage Repair, Collision . . . . . . . 327
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 334
OnStar . . . . . . . . . . . . . . . . . . . . . . . 333
Data Recorders, Event . . . . . . . . . 332
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . 20
Diagnostics Connected Services . . . . . . . . . . 345
Distracted Driving . . . . . . . . . . . . . . . 144
Dome Lamps . . . . . . . . . . . . . . . . . . . 130
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .113
Delayed Locking . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . 318
Driver Assistance Systems . . . . . 182
Driver Information Center (DIC) . . . . . . . . . . . . . 113, 116

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 351
I
Ignition Positions . . . . . . . . . . . . . . . 155
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 25
IndicatorPedestrian Ahead . . . . . . . . . . . . 108
Vehicle Ahead . . . . . . . . . . . . . . . . 108
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 67
Information Publication Ordering . . . . . . . . . . 329
Infotainment . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . 334
Instrument Cluster . . . . . . . . . . . 96, 97
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 286
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 252 Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 130
Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 127
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 132
License Plate . . . . . . . . . . . . . . . . . 240
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 104
On Reminder . . . . . . . . . . . . . . . . . .112
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Lane Change Alert (LCA) . . . . . . . 194
Lane Keep Assist (LKA) . . . . . . . . 196
Lane Keep Assist Light . . . . . . . . . 108
Lap-Shoulder Belt . . . . . . . . . . . . . . . 49
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 79
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 72
LED Lighting . . . . . . . . . . . . . . . . . . . . 238
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Illumination Control . . . . . . . . . . . 129 Lighting (cont'd)
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Lights Airbag Readiness . . . . . . . . . . . . . 102
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 107
Brake System Warning . . . . . . . 106
Charging System . . . . . . . . . . . . . 104
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 104
Cruise Control . . . . . . . . . . . . . . . . .112
Door Ajar . . . . . . . . . . . . . . . . . . . . . .113
Electric Parking Brake . . . . . . . . 106
Engine Coolant Temperature Warning . . . . . . . .110
Engine Oil Pressure . . . . . . . . . . .110
Flash-to-Pass . . . . . . . . . . . . . . . . . 127
High-Beam On . . . . . . . . . . . . . . . . .112
High/Low Beam Changer . . . . . 127
Lane Keep Assist . . . . . . . . . . . . . 108
Low Fuel Warning . . . . . . . . . . . . . 111
Seat Belt Reminders . . . . . . . . . . 102
Security . . . . . . . . . . . . . . . . . . . . . . . 111
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak OFF . . . . . . . . . . . . . . . 109
Tire Pressure . . . . . . . . . . . . . . . . . .110

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 355
Stoplamps and Back-up LampsBulb Replacement . . . . . . . 239, 240
Storage Areas Center Console . . . . . . . . . . . . . . . . . 86
Convenience Net . . . . . . . . . . . . . . . 86
Glove Box . . . . . . . . . . . . . . . . . . . . . . 85
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . 86
Storage Compartments . . . . . . . . . . 85
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 279
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 151
Summer Tires . . . . . . . . . . . . . . . . . . 252
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 30
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 223
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 188
Infotainment . . . . . . . . . . . . . 133, 334
Systems Driver Assistance . . . . . . . . . . . . . 182
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 99 Taillamps
Bulb Replacement . . . . . . . 239, 240
Text Telephone (TTY) Users . . . . 322
Theft-Deterrent Systems . . . . . . . . . 25 Immobilizer . . . . . . . . . . . . . . . . . . . . . 25
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 All-Season . . . . . . . . . . . . . . . . . . . . 251
Buying New Tires . . . . . . . . . . . . . 266
Chains . . . . . . . . . . . . . . . . . . . . . . . . 271
Changing . . . . . . . . . . . . . . . . . . . . . 280
Compact Spare . . . . . . . . . . . . . . . 285
Designations . . . . . . . . . . . . . . . . . 254
Different Size . . . . . . . . . . . . . . . . . 268
If a Tire Goes Flat . . . . . . . . . . . . 271
Inspection . . . . . . . . . . . . . . . . . . . . 264
Low Profile . . . . . . . . . . . . . . . . . . . 251
Pressure . . . . . . . . . . . . . . . . . 257, 259
Pressure Light . . . . . . . . . . . . . . . . .110
Pressure Monitor Operation . . 260
Pressure Monitor System . . . . . 259
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sealant andCompressor Kit . . . . . . . . . . . . . 273
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . . . 279
Sidewall Labeling . . . . . . . . . . . . . 252
Terminology and Definitions . . 255 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 268
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 270
Wheel Replacement . . . . . . . . . . 270
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 266
Winter . . . . . . . . . . . . . . . . . . . . . . . . 251
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 198
Towing Driving Characteristics . . . . . . . . 203
Equipment . . . . . . . . . . . . . . . . . . . . 208
General Information . . . . . . . . . . 202
Recreational Vehicle . . . . . . . . . . 289
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 206
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 289
Traction
Control System(TCS)/StabiliTrak Light . . . . . . 109
Off Light . . . . . . . . . . . . . . . . . . . . . . 108
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 170
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 206
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 164
Fluid, Automatic . . . . . . . . . . . . . . 222