Motor CHEVROLET ORLANDO 2013 1.G User Guide
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Page 264 of 372

Black plate (36,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
10-36 Vehicle Care
Circuit
Number Usage
1 OnStar/Hands‐Free Phone
2 DC/DC Converter
3 Body Control Module 5
4 Audio
5 Information Display, Face Plate
6 Front Power Outlet
7 Power Outlet
8 Body Control Module 3
9 Body Control Module 4
10 Body Control Module 8 Circuit
Number Usage
11 Air Conditioning Blower Motor
12 Not Used
13 Power Front Seat, Left Side
14 Dynamic Light Control
15 Airbag
16 Tailgate
17 Air Conditioning System
18 Trailer
19 Battery Sensor
20 Not Used
21 Instrument Cluster Circuit
Number Usage
22 Ignition/Electronic Key System
23 Body Control Module 1
24 Body Control Module 2
25 Steering Column Lock
26 Rear Power Outlet
Relays Usage K1 Trunk Open
K2 Logistic Mode
K3 Retained Accessory Power
Page 267 of 372

Black plate (39,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
Vehicle Care 10-39
Passenger (P-Metric) Tire Example
(1) Tire Size:The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with
the U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week
(01-52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310. (4) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are
the Tire Identification Number
(TIN). The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(5) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(6) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more information
see Uniform Tire Quality
Grading on page 10‑53.
Page 269 of 372

Black plate (41,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
Vehicle Care 10-41
steering, power brakes, power
windows, power seats, and air
conditioning.
Aspect Ratio
:The relationship
of a tire's height to its width.
Belt
:A rubber coated layer of
cords between the plies and the
tread. Cords may be made from
steel or other reinforcing
materials.
Bead
:The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire
:A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in kPa (kilopascal)
or psi (pounds per square inch) before a tire has built up heat
from driving. See
Tire Pressure
on page 10‑43.
Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
on page 9‑9. GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits on page 9‑9.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits on page 9‑9.
Intended Outboard Sidewall
:
The side of an asymmetrical tire,
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Page 279 of 372

Black plate (51,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
Vehicle Care 10-51
equipped, be replaced after six
years, regardless of tread wear. The
tire manufacturer date is the last
four digits of the DOT Tire
Identification Number (TIN) which is
molded into one side of the tire
sidewall. The first two digits
represent the week (01–52) and the
last two digits, the year. For
example, the third week of the year
2010 would have a four-digit DOT
date of 0310.
Vehicle Storage
Tires age when stored normally
mounted on a parked vehicle. Park
a vehicle that will be stored for at
least a month in a cool, dry, clean
area away from direct sunlight to
slow aging. This area should be free
of grease, gasoline, or other
substances that can deteriorate
rubber.
Parking for an extended period can
cause flat spots on the tires that
may result in vibrations while
driving. When storing a vehicle forat least a month, remove the tires or
raise the vehicle to reduce the
weight from the tires.
Buying New Tires
GM has developed and matched
specific tires for the vehicle. The
original equipment tires installed
were designed to meet General
Motors Tire Performance Criteria
Specification (TPC Spec)
system rating. When
replacement tires are needed,
GM strongly recommends
buying tires with the same TPC
Spec rating.
GM's exclusive TPC Spec
system considers over a dozen
critical specifications that impact
the overall performance of the
vehicle, including brake system
performance, ride and handling,
traction control, and tire
pressure monitoring
performance. GM's TPC Spec
number is molded onto the tire's
sidewall near the tire size. If the
tires have an all-season tread
design, the TPC spec number
will be followed by MS, for mud
and snow. See
Tire Sidewall
Labeling on page 10‑38.
GM recommends replacing worn
tires in complete sets of four.
Uniform tread depth on all tires
will help to maintain the
performance of the vehicle.
Braking and handling
performance may be adversely
affected if all the tires are not
replaced at the same time.
If proper rotation and
maintenance have been done,
all four tires should wear out at
about the same time. See Tire
Rotation on page 10‑49 for
information on proper tire
rotation. However, if it is
necessary to replace only one
axle set of worn tires, place the
new tires on the rear axle.
Page 281 of 372

Black plate (53,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
Vehicle Care 10-53
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.
{WARNING
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM(Continued)
WARNING (Continued)
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires on
page 10‑51 andAccessories and
Modifications on page 10‑3.
Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration (NHTSA), which grades tires
by treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
compact spare tires, tires with
nominal rim diameters of
10 to 12 inches (25 to 30 cm),
or to some limited-production
tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
Page 282 of 372

Black plate (54,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
10-54 Vehicle Care
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one and
one-half (1½) times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.Traction
–AA, A, B, C
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature –A, B, C
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can
lead to sudden tire failure. The
grade C corresponds to a level
of performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Page 303 of 372

Black plate (75,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
Vehicle Care 10-75
6. Connect the other end of the redpositive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service. Notice:
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Page 304 of 372

Black plate (76,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
10-76 Vehicle Care
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.Here are some important things to
consider before recreational vehicle
towing:.The towing capacity of the
towing vehicle. Be sure to read
the tow vehicle manufacturer's
recommendations.
.How far will the vehicle be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
.Does the vehicle have the
proper towing equipment. See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
.Is the vehicle ready to be towed.
Just as preparing the vehicle for
a long trip, make sure the
vehicle is prepared to be towed.
Dinghy Towing (With
Automatic Transmission)
Notice:
If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
Vehicles with an automatic
transmission should not be towed
with all four wheels on the ground.
Page 308 of 372

Black plate (80,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
10-80 Vehicle Care
Shutter System
The vehicle may have a shutter
system designed to help increase
fuel economy. Keep the shutter
system clean for proper operation.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning theblades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow and ice.
Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen
them or thaw them. Damaged wiper
blades should be replaced. See
Wiper Blade Replacement on
page 10‑23
for more information.
Heavy snow or ice can overload the
wipers. If the wiper motor overheats,
the windshield wipers will stop until
the motor cools and the wiper
control is turned off. See Electrical
System Overload on page 10‑30 for
more information.
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips
once a year. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. See Recommended
Fluids and Lubricants on
page 11‑12.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Page 335 of 372

Black plate (1,1)Chevrolet Orlando Owner Manual - 2013 - CRC - 6/5/12
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.