mileage CHEVROLET S10 1993 2.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Tamper Resistant Odometer
Your odometer is tamper-resistant. The standard odometer will show si\
lver
lines between the numbers
if someone tries to turn it back. The digital
odometer
will read ERROR if someone tries to turn it back.
Standard Cluster Digital Cluster
I
KO267
You may wonder what happens if your vehicle needs a new odometer
installed. If the new one can be set to the mileage total
of the old odometer,
then it must be. But
if it can’t, then it’s set at zero, and a label must be put
on the driver’s door to show the
old mileage reading when the new odometer
was installed.
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Downloaded from www.Manualslib.com manuals search engine Service
Your General Motors dealer knows your vehicle best and wants you to\
be
happy with it. We hope you’ll go to your dealer for all your service needs.
You’ll get genuine GM parts and GM-trained and supported ser\
vice people.
We hope you’ll want
to keep your GM vehicle all GM. GM parts have one of
these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you’ll want to get the
proper General Motors Service Manual. It tells you much more a\
bout how to
service your vehicle than this manual can.
To order the proper service
manual, see “Service Publications” in the Index.
You should keep
a record with all parts receipts and list the mileage and
date of any service work you perform. See “Maintenance Record” \
in the
Index.
Yolu can be injured
if you try to do service work on a vehicle without
knowing enou’glh about it.
9 Be sure you have sufficient know18edge, experience, and the
proper replacement parts and tools before you attempt any
vehicle maintenance
task.
@~ Be sure to use th’e proper nuts, bolts and other fasteners.
“English” and “metric” fasEeners can be easily confused.
If you
use the wrong fasteners, parts can later break ‘ar fall
off. You
could be hurt.
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Downloaded from www.Manualslib.com manuals search engine Service & Appearance Care
Inflation-Tire Pressure
The Certification/Tire label, which is on the driver’s door \
lock pillar, shows the
correct inflation pressures for your tires, when they’re cold\
. “Cold’’ means your
vehicle has been sitting for at least three hours or driven n\
o more than a mile.
I NOTICE I
When to Check: Check your tires once a month or more. Don’t forget \
your
compact spare tire (if
so equipped). It should be at 60 psi (420 kPa).
How to Check: Use a good quality pocket-type gage to check tire pressure.
Simply looking at the tires will not tell you the pressure, e\
specially
if you
have radial tires-which may
l’ook properly inflated even if they’re
underinflated.
If your tires have valve caps, be sure
to put them back on. They help
prevent leaks by keeping out dirt and moisture.
Ere lnspection and Rotation
To make your tires last longer, have them inspected and rotated a\
t the
mileages recommended in the Maintenance Schedule. See Scheduled
Maintenance Services in the Index.
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Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chev\
rolet.
Normally, any concern with the sales transaction or the operati\
on of your
vehicle will be resolved by your dealer's Sales or Service Dep\
artments. Sometimes, however, despite the best intentions of all concerned,
misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -Discuss your concern with a member of dealership
management. Complaints can often be quickly resolved at that le\
vel.
If the
matter has already been reviewed with the Sales, Service, or P\
arts Manager,
contact the owner of the dealership or the General Manager.
STEP TWO -If after contacting a member of Dealership Management, it
appears your concern cannot be resolved, by the dealership without fuhher
help, contact Chevrolet's Customer Assistance Center by calling
1-800-222-1020. In Canada, contact the GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777. In Puerto Rico or
U. S. Virgin Islands, call
1-809-763-1 315. In all other overseas locations, contact GM International
Export Sales in Canada by calling 1-416-644-4112.
For prompt assistance, please have the following information availabl\
e to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate attached to the left top of the instrument
panel and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed previously in order to
give your inquiry prompt attention. However,
if you wish to write Chevrolet,
write to: Chevrolet Motor Division, Chevrolet Customer Assistance\
Center, P.O.
Box 7047, Troy, MI 48007-7047.
A listing of all Chevrolet offices and offices outside the
U.S. which can assist
you can also be found in the warranty booklet. These services \
are not available in Canada.
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I

Downloaded from www.Manualslib.com manuals search engine Customer Assistance lnformation
In order to file a claim, you will have to provide your name and address, the
vehicle identification number (VIN) of your vehicle, and a statement of the
nature of your complaint.
BBB staff may try to help resolve your dispute
through mediation. If mediation is not successful, or
if you do not wish to
participate in mediation, eligible customers may present their case
to an
impartial third-party arbitrator at an informal hearing. The arbitrator will render
a decision in your case, which you may accept or reject. If you accept a
valid arbitrator decision, GM will be bound by that decision. The entire dispute
settlement process should ordinarily take about
40 days from the time you file
your complaint to the time a decision is rendered (or
47 days if you did not
first contact your dealer or Chevrolet).
We encourage you
to use this program before or instead of resorting to the
courts. We believe it offers advantages over courts in most jurisdictions
because it is fast, free of charge, and informal (lawyers are not usually
present, although you may retain one at your expense
if you choose).
Arbitrators make decisions based on the principals of fairness and equity, and
are not required
to duplicate the functions of courts by strictly applying state
or federal law. If you wish to go
to court, however, we do not require that
you first file a claim with
BBB AUTO LINE* unless state law provides
otherwise. Whatever your preference may be, remember that
if you are
unhappy with the results of
BBB AUTO LINE, you can still go to court
because an arbitrator's decision is binding on GM but not on you, unless you
accept it.
Eligibility is limited by vehicle age/mileage, and other factors. For further
information concerning the program, call the
BBB at 1-800-955-5100. You may
also call the Chevrolet Customer Assistance Center.
*Some states may require that you file a claim with
BBB AUTO LINE before
resorting
to state-operated procedures (including court).
Reporting Safety Defects to the United
States Government
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the Nation\
al
Highway Traffic Safety Administration (NHTSA), in addition to \
notifying General
Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in i\
ndividual
problems between you, your dealer, or General
Motors.
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