phone CHEVROLET SILVERADO 1500 2013 Service Manual

Black plate (4,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
14-4 OnStar
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. The system responds
“OnStar Ready,” followed by
a tone.
2. Say “Call.”The system responds
“Please say the name or number
to call.”
3. Say “911”without pausing. The
system responds “911.”
4. Say “Call.”The system responds
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store tag>. Does that sound OK?” 5. Say
“Yes”or say “No”to try
again. System responds: “OK,
storing .”
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to your iPhone, Android,
or BlackBerry smartphone to check
vehicle fuel level, oil life, or tire
pressure; to start the vehicle (if
equipped) or unlock it; or to connect
to an OnStar Advisor. For OnStar
RemoteLink information and
compatibility, see www.onstar.com.

Black plate (6,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
14-6 OnStar
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.

Black plate (3,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
INDEX i-3
Charging System Light . . . . . . . . 5-21
CheckEngine Light . . . . . . . . . . . . . . . . . . 5-21
IgnitionTransmission Lock . . . . . . . . 10-34
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-41
Lower Anchors and Tethers for Children . . . . . . . . . 3-47
Older Children . . . . . . . . . . . . . . . . 3-39
Securing . . . . . . . . . . . . . . . . 3-55, 3-58
Systems . . . . . . . . . . . . . . . . . . . . . . 3-43
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-40
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-93
Interior Care . . . . . . . . . . . . . . . . 10-96
Climate Control Systems . . . 8-1, 8-4 Air Conditioning . . . . . . . . . . 8-1, 8-4
Dual Automatic . . . . . . . . . . . . . . . . 8-5
Heating . . . . . . . . . . . . . . . . . . . 8-1, 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Clutch, Hydraulic . . . . . . . . . . . . . 10-15
Collision Damage Repair . . . . . 13-14 Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-13
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Cooling System . . . . . . . . . . . . . . . 10-17 Engine Messages . . . . . . . . . . . . 5-39
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cruise Control . . . . . . . . . . . . . . . . . 9-59 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information
Service PublicationsOrdering Information . . . . . . 13-16
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-2, 13-4
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-34
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
Door Ajar Messages . . . . . . . . . . . . . . . 5-39
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-9
Drive Belt Routing, Engine . . . . . 12-6
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-29

Black plate (9,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
INDEX i-9
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Ordering
Service Publications . . . . . . . . 13-16
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-23
Overheating, Engine . . . . . . . . . . 10-21
Overview, Infotainment
System . . . . . . . . . . . . . . . 7-3, 7-4, 7-6
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-29
Shifting Out of . . . . . . . . . . . . . . . . 9-31
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-17 Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Assist, Ultrasonic . . . . . . . . . . . . . 9-62
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-54
Brake and P (Park)
Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-32
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-20
Passenger Sensing System . . . 3-32
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-46
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-50
Pick-up Box Identification
and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-37
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 9-108
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-28 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-10
CD/DVD Player . . . . . . . . . . . . . . . 7-23
Reception . . . . . . . . . . . . . . . . . . . . 7-16
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-8
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-59

Black plate (12,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
i-12 INDEX
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-37Bulb Replacement . . . . . . . . . . 10-37
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Throttle, Adjustable . . . . . . . . . . . . 9-24
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-66
Chains . . . . . . . . . . . . . . . . . . . . . . 10-71
Changing . . . . . . . . . . . . . . . . . . . 10-73
Designations . . . . . . . . . . . . . . . 10-52
Different Size . . . . . . . . . . . . . . . 10-68
Dual Rotation . . . . . . . . . . . . . . . 10-65
Full-Size Spare . . . . . . . . . . . . . 10-84
If a Tire Goes Flat . . . . . . . . . . 10-72
Inflation Monitor System . . . . 10-59
Inspection . . . . . . . . . . . . . . . . . . 10-62
Messages . . . . . . . . . . . . . . . . . . . . 5-44
Pressure . . . . . . . . . . . . . . . . . . . . 10-58
Pressure Light . . . . . . . . . . . . . . . . 5-26
Pressure Monitor System . . . 10-58
Rotation . . . . . . . . . . . . . . . . . . . . 10-63 Tires (cont'd)
Sidewall Labeling . . . . . . . . . . . 10-50
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-54
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-68
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-70
Wheel Replacement . . . . . . . . 10-70
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-65
Winter . . . . . . . . . . . . . . . . . . . . . . 10-49
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-38
Tow/Haul Mode Light . . . . . . . . . . 5-25
Towing Driving Characteristics . . . . . . . . 9-75
Equipment . . . . . . . . . . . . . . . . . . . . 9-93
General Information . . . . . . . . . . 9-74
Recreational Vehicle . . . . . . . . 10-89
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-77
Trailer SwayControl (TSC) . . . . . . . . . . . . . 9-104
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-89 Traction
Control System (TCS)/
StabiliTrak®Light . . . . . . . . . . . . 5-26
Trailer Sway Control (TSC) . . . . . . . . 9-104
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-14
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-77
Transfer Case . . . . . . . . . . . . . . . . . 9-41
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-33
Fluid, Automatic . . . . . 10-10, 10-12
Fluid, Manual . . . . . . . . . . . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-44
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . 9-21
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Turn Signal
Bulb Replacement . . . . . . . . . . 10-37