key CHEVROLET SILVERADO 1500 2014 Workshop Manual

Black plate (37,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-37
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5.

Black plate (45,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-45
Keypad:Turn the MENU knob to
highlight Keypad and press to
select.
Active Call: Turn the MENU knob
to highlight Active Call and press to
select and display the active call
screen.
Manage Phones: Turn the MENU
knob to highlight Manage Phones
and press to select.
Making a Call Using Contacts
and Recent Calls
For cell phones that support the
Contacts and Recent Calls feature,
the Bluetooth system can use the
contacts stored on your cell phone
to make calls. See your cell phone
manufacturer ’s user guide or
contact your wireless provider to
find out if this feature is supported
by your phone.
If the phone prompts to allow phone
book download during the pairing
process, select Always Accept and
Allow. The phone book may not be
available if not accepted. When a cell phone supports the
phone book feature, the Contacts
and Recent Calls menus are
automatically available.
The Contacts menu allows you to
access the phone book stored in the
cell phone to make a call.
The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Contacts and press to select.
3. Turn the MENU knob to highlight the contact and press to select.
4. Turn the MENU knob to highlight the desired number, then press
the MENU knob to call the
contact. To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Recent Calls and press to
select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below the
appropriate screen button.
3. Turn the MENU knob to highlight the contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.

Black plate (46,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-46 Infotainment System
2. Turn the MENU knob and pressto select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls. Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls. Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.

Black plate (47,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-47
1. When a call is active, press thebutton just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-25 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone. 2. Say
“Dial”or“Call” and then say
the contact name. For example
“Call John at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (U.S. and
Canada)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.”

Black plate (48,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-48 Infotainment System
Once connected, the person called
will be heard through the audio
speakers.
Using the“Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters. Using the
“Voice mail” Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice mail.”
The system dials the voice mail
number of the connected phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement on
page 13-15.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone
®,
iPod®, iPod classic®, iPod nano®,

Black plate (25,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Driving and Operating 9-25
To shift out of P (Park), the ignition
must be in ON/RUN or ACC/
ACCESSORY and the regular brake
pedal must be applied.
1 (STOPPING THE ENGINE/LOCK/
OFF):When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) on page 9-29.
This position locks the ignition and
steering wheel. It also locks the
transmission on automatic
transmission vehicles. The key can
be removed in LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
continue to firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop. Shift to P (Park) with an automatic
transmission, or Neutral with a
manual transmission. Turn the
ignition to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9-54.{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
On vehicles with an automatic
transmission, the shift lever must be
in P (Park) to turn the ignition switch
to LOCK/OFF.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it (Continued)

Black plate (26,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
9-26 Driving and Operating
Caution (Continued)
only with your hand. If the key
cannot be turned by hand, see
your dealer.
2 (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. It also
unlocks the steering wheel. Use this
position if the vehicle must be
pushed or towed.
3 (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The transmission is also unlocked in this
position on automatic transmission
vehicles.
If the key is left in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. The vehicle may not
start if the battery is allowed to drain
for an extended period of time.
4 (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/
OFF, and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
on page 9-99.
Place the transmission in the
proper gear.
Automatic Transmission
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.

Black plate (27,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Driving and Operating 9-27
{Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Manual Transmission
The shift lever should be in Neutral
and the parking brake engaged.
Hold the clutch pedal down to the
floor and start the engine. The
vehicle will not start if the clutch
pedal is not all the way down.
Starting Procedure
1. With your foot off the acceleratorpedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as the engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to the
ACC/ACCESSORY or LOCK/
OFF position.
When the low fuel warning light
is on and the FUEL LEVEL LOW
message is displayed in the
Driver Information Center (DIC),
the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
(Continued)

Black plate (28,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
9-28 Driving and Operating
Caution (Continued)
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18°
C or 0°F), it could be flooded
with too much gasoline. Try
pushing the accelerator pedal all
the way to the floor and holding
it there while holding the key in
START for up to 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, do the same thing.
This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and transmission gently until the oil
warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed.
To control the fast idle:
.To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.
.Press and release the cruise
control SET- button. Engine
speed will be held at
approximately 1200 rpm.
One of the following actions will turn
off the fast idle:
.Pressing the brake.
.Selecting the cruise control
cancel button.
.Releasing the parking brake.
.Moving the transmission shift
lever out of P (Park) or
N (Neutral).
.Selecting the cruise control on/
off button when it was
previously on.
.Pressing the cruise control SET-
button a second time.
.Pressing the accelerator more
than one-quarter of the
way down.
.Turning the ignition switch to the
LOCK/OFF position.

Black plate (29,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Driving and Operating 9-29
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.Audio System
.Power Windows
.OnStar System (if equipped)
.Sunroof (if equipped)
These features work when the key
is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes or until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.
Accessory Power Outlets (APOs)
The vehicle may have APOs in
several locations. See Power
Outlets on page 5-6. The APOs in the console or center
seat position are powered by RAP.
They will continue to work for up to
10 minutes after the key is turned
from ON/RUN to LOCK/OFF, or until
the driver door is opened.
The APOs on the center stack come
from the factory powered directly
from the vehicle battery, and supply
accessory power at all times,
regardless of ignition key position.
If electronic items are left plugged
into these APOs for long periods of
time with the vehicle off, the vehicle
battery could be drained. The
vehicle may not start if the battery is
allowed to drain for an extended
period of time.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18°C (0°F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.An internal thermostat in the
plug-end of the cord may exist,
which will prevent engine coolant
heater operation at temperatures
above
−18°C (0°F).
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
secured to the driver side fender
with a clip, next to the engine
compartment fuse block.
Carefully remove the wire tie
that bundles the electrical plug.
Do not cut the electrical cord.
3. Plug the cord into a normal, grounded 110-volt AC outlet.