CHEVROLET SILVERADO 1500 LD 2019 Owner's Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
470 OnStar
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Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
OnStar 471
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Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
472 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 472
Connections . . . . . . . . . . . . . . . . . . 473
Diagnostics . . . . . . . . . . . . . . . . . . . 475
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Connected Services 473
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
474 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Connected Services 475
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
476 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 326
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 255
Add-On Electrical Equipment . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 319
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 466
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 438
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 246
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 58
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 339
Air Conditioning . . . . . .216, 218, 219
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 223
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 80
Passenger Sensing System . . . . 84 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 81
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . 77
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 82
Passenger Status Indicator . . . 145
Readiness Light . . . . . . . . . . . . . . 143
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 88
System Check . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
All-Season Tires . . . . . . . . . . . . . . . . 371
All-Terrain Tires . . . . . . . . . . . . . . . . . 373
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189
Antilock Brake System (ABS) . . . 270

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Index 477
Antilock Brake System(ABS) (cont'd)
Warning Light . . . . . . . . . . . . . . . . . 149
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 419
Interior . . . . . . . . . . . . . . . . . . . . . . . . 424
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 209
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 454
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 282
Assistance Systems for
Parking and Backing . . . . . . . . . . 280
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 196
Theft-Deterrent Feature . . . . . . . 182
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 48
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 285
Headlamp System . . . . . . . . . . . . 174
Transmission . . . . . . . . . . . . . . . . . 256
Transmission Fluid . . . . . . 336, 338
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 259
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 355 Auxiliary
Roof Mounted Lamp . . . . . . . . . . 176
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 195
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 190
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 351
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 352
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 180
Load Management . . . . . . . . . . . . 179
Power Protection . . . . . . . . . . . . . 180
Battery - North America . . . . 350, 409
Blade Replacement, Wiper . . . . . 356
Blind Spot Mirrors . . . . . . . . . . . . . . . 48
Bluetooth Overview . . . . . . . . . . . . . . . . 203, 205
Bluetooth Audio . . . . . . . . . . . . . . . . 196
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 246
System Warning Light . . . . . . . . 148
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Antilock . . . . . . . . . . . . . . . . . . . . . . . 270
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 272
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Brakes (cont'd)
Parking . . . . . . . . . . . . . . . . . . . . . . . 271
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 227 Automatic Forward . . . . . . . . . . . 285
Break-In, New Vehicle . . . . . . . . . . 246
Bulb Replacement Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 362
Fog Lamps . . . . . . . . . . . . . . . . . . . 360
Halogen Bulbs . . . . . . . . . . . . . . . . 358
Headlamp Aiming . . . . . . . . . . . . . 358
Headlamps . . . . . . . . . . . . . . . . . . . 358
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 359
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 359
Taillamps . . . . . . . . . . . . . . . . . . . . . 360
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 360
Buying New Tires . . . . . . . . . . . . . . . 390
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 129

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
478 Index
CaliforniaPerchlorate Materials
Requirements . . . . . . . . . . . . . . . 326
California Proposition
65 Warning . . . . . . . . . .326, 350, 409, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 447
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 255
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 236
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 124
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 123
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 362
Center Seat . . . . . . . . . . . . . . . . . . . . . 57
Chains, Tire . . . . . . . . . . . . . . . . . . . . 395
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 132
Charging System Light . . . . . . . . . 146 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 146
Ignition Transmission Lock . . . 355
Child Restraints Infants and Young Children . . . . . 92
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 98
Older Children . . . . . . . . . . . . . . . . . . 91
Securing . . . . . . . . . . . . . . . . . .110, 113
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 363
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 419
Interior Care . . . . . . . . . . . . . . . . . . 424
Climate Control
Systems . . . . . . . . . . . . . . . . . 216, 218
Air Conditioning . . . . . . . . . 216, 218
Dual Automatic . . . . . . . . . . . . . . . 219
Heating . . . . . . . . . . . . . . . . . . 216, 218
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cluster, Instrument . . . . . . . . . . . . . 136
Collision Damage Repair . . . . . . . 457
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 122
Compass . . . . . . . . . . . . . . . . . . . . . . . 129
Connected Services Connections . . . . . . . . . . . . . . . . . . 473 Connected Services (cont'd)
Diagnostics . . . . . . . . . . . . . . . . . . . 475
Navigation . . . . . . . . . . . . . . . . . . . . 472
Connections
Connected Services . . . . . . . . . . 473
Control Hill Descent . . . . . . . . . . . . . . . . . . 275
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 273
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 150
Control of a Vehicle . . . . . . . . . . . . . 227
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine Temperature Gauge . . 141
Cooling . . . . . . . . . . . . . . .216, 218, 219
Cooling System . . . . . . . . . . . . . . . . . 340
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 456
Cruise Control . . . . . . . . . . . . . . . . . . 276 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Cupholders . . . . . . . . . . . . . . . . . . . . . 123
Customer Assistance . . . . . . . . . . . 453 Offices . . . . . . . . . . . . . . . . . . . . . . . . 452
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 453

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Index 479
Customer InformationPublications Ordering
Information . . . . . . . . . . . . . . . . . . 459
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 450
D
Damage Repair, Collision . . . . . . . 457
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 463
OnStar . . . . . . . . . . . . . . . . . . . . . . . 463
Data Recorders, Event . . . . . . . . . 462
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 227
Diagnostics Connected Services . . . . . . . . . . 475
Distracted Driving . . . . . . . . . . . . . . . 226
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 449
Driver Assistance Systems . . . . . 279
Driver Information Center (DIC) . . . . . . . . . . . . . 154, 156 Driving
Assistance Systems . . . . . . . . . . 282
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 294
Defensive . . . . . . . . . . . . . . . . . . . . . 227
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 227
For Better Fuel Economy . . . . . . . 32
Hill and Mountain Roads . . . . . . 235
If the Vehicle is Stuck . . . . . . . . . 237
Loss of Control . . . . . . . . . . . . . . . 229
Off-Road . . . . . . . . . . . . . . . . . . . . . 230
Off-Road Recovery . . . . . . . . . . . 229
Vehicle Load Limits . . . . . . . . . . . 238
Wet Roads . . . . . . . . . . . . . . . . . . . 234
Winter . . . . . . . . . . . . . . . . . . . . . . . . 236
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 219
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 291
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 363
Fuses and Circuit Breakers . . . 363
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 367, 368 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 362
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Engine Air Cleaner/Filter . . . . . . . . . . . . . 339
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 146
Compartment Overview . . . . . . . 329
Coolant Heater . . . . . . . . . . . . . . . 251
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 340
Drive Belt Routing . . . . . . . . . . . . 449
Exhaust . . . . . . . . . . . . . . . . . . . . . . 255
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Oil Life System . . . . . . . . . . . . . . . 334
Oil Pressure Gauge . . . . . . . . . . 140
Overheated Protection Operating Mode . . . . . . . . . . . . . 345
Overheating . . . . . . . . . . . . . . . . . . 344
Power Messages . . . . . . . . . . . . . 159
Running While Parked . . . . . . . . 256
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 306
Event Data Recorders . . . . . . . . . . 462
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179