key CHEVROLET SILVERADO 1500 LD 2019 Owner's Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 33
Seats and Restraints . . . . . . . . . . . 55
Storage . . . . . . . . . . . . . . . . . . . . . . . 122
Instruments and Controls . . . . . . 126
Lighting . . . . . . . . . . . . . . . . . . . . . . . 171
Infotainment System . . . . . . . . . . 181
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 225
Vehicle Care . . . . . . . . . . . . . . . . . . 324
Service and Maintenance . . . . . 429
Technical Data . . . . . . . . . . . . . . . . 446
Customer Information . . . . . . . . . 450
Reporting Safety Defects . . . . . . 460
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 464
Connected Services . . . . . . . . . . . 472
Index . . . . . . . . . . . . . . . . . . . . 476

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 9
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 11
Memory Features . . . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 14
Head Restraint Adjustment . . . . 14
Seat Belts . . . . . . . . . . . . . . . . . . . . . 14
Passenger Sensing System . . . 15
Mirror Adjustment . . . . . . . . . . . . . . 15
Steering Wheel Adjustment . . . . 17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . . . 17
Interior Lighting . . . . . . . . . . . . . . . . 18
Exterior Lighting . . . . . . . . . . . . . . . 18
Windshield Wiper/Washer . . . . . . 19
Climate Controls . . . . . . . . . . . . . . . 19
Transmission . . . . . . . . . . . . . . . . . . 22
Four-Wheel Drive . . . . . . . . . . . . . . 23
Vehicle Features
Infotainment System . . . . . . . . . . . 24
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 24
Satellite Radio . . . . . . . . . . . . . . . . . 25
Portable Audio Devices . . . . . . . . 25
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 25
Steering Wheel Controls . . . . . . . 25
Cruise Control . . . . . . . . . . . . . . . . . 26
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 26
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 27
Forward Automatic Braking (FAB) (1500 Series) . . . . . . . . . . 27
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 27
Lane Keep Assist (LKA) . . . . . . . 28
Rear Vision Camera (RVC) . . . . 28
Park Assist . . . . . . . . . . . . . . . . . . . . 28
Power Outlets . . . . . . . . . . . . . . . . . 28
Universal Remote System . . . . . 29
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 29
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 30
Tire Pressure Monitor . . . . . . . . . . 30
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 31
Fuel (Gasoline) . . . . . . . . . . . . . . . . 31
E85 or FlexFuel . . . . . . . . . . . . . . . . 31 Engine Oil Life System . . . . . . . . 31
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 32
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 32

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
8 In Brief
gPower Take Off (PTO)
Switch (If Equipped). See the
Duramax diesel supplement.
Auxiliary Button (If Equipped).
See Add-On Electrical
Equipment 0318.
jPower Assist Steps 042 (If
Equipped).
17. Instrument Panel Storage
0122 (If Equipped).
18. Climate Control Systems (with
Heater Only) 0216 orClimate
Control Systems (with Air
Conditioning) 0218 (If
Equipped).
Dual Automatic Climate Control
System 0219 (If Equipped).
19. Parking Brake Release Handle (If Equipped). See Parking
Brake 0271.
20. Steering Wheel Controls 0127
(If Equipped).
Driver Information Center (DIC)
Controls (If Equipped).
See Driver Information Center (DIC) (Base Level)
0156 or
Driver Information Center (DIC)
(Uplevel) 0156.
21. Hood Release. See Hood
0 327.
22. Horn 0128.
23. Steering Wheel Adjustment
0127 (Out of View).
24. Cruise Control 0276.
Heated Steering Wheel 0128
(If Equipped).
Forward Collision Alert (FCA)
System 0282 (If Equipped).
25. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp 0146.
26. Parking Brake 0271.
27. Electronic Transfer Case Knob (If Equipped). See Four-Wheel
Drive 0262.
Card Holder (If Equipped). See
Instrument Panel Storage
0 122.
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner ’s manual.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter functions may work from
up to 60 m (197 ft) away from the
vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
In Brief 9
K:Press to unlock the driver door.
Press
Kagain within three seconds
to unlock all remaining doors and
the tailgate, if equipped.
Q: Press to lock all doors and the
tailgate. Lock and unlock feedback
can be personalized. See Vehicle
Personalization 0160.
7:Press and release one time to
initiate vehicle locator. Press
7and
hold for at least three seconds to
sound the panic alarm. Press
7
again to cancel the panic alarm. See
Keys 033 and Remote Keyless
Entry (RKE) System Operation 036.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
. Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers. .
Turn the vehicle on and then off.
See Remote Vehicle Start 038.
Door Locks
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door.
From inside, use the power door
locks or push down or pull up on the
manual door locks.
From inside, pull the door handle
once to unlock the door. Pull again
to open the door.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Keys, Doors, and Windows 33
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . 38
Door Locks . . . . . . . . . . . . . . . . . . . . 39
Power Door Locks . . . . . . . . . . . . . 40
Automatic Door Locks . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . 41
Safety Locks . . . . . . . . . . . . . . . . . . . 41
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Assist Steps . . . . . . . . . . . . 42
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 43
Vehicle Alarm System . . . . . . . . . 43
Immobilizer . . . . . . . . . . . . . . . . . . . . 44
Immobilizer Operation . . . . . . . . . 45
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 45
Manual Mirrors . . . . . . . . . . . . . . . . . 45
Trailer-Tow Mirrors . . . . . . . . . . . . . 46
Power Mirrors . . . . . . . . . . . . . . . . . . 46
Folding Mirrors . . . . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . 48
Automatic Dimming Mirror . . . . . 48
Blind Spot Mirrors . . . . . . . . . . . . . . 48
Reverse Tilt Mirrors . . . . . . . . . . . . 49
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 49
Manual Rearview Mirror . . . . . . . . 49
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 50
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Manual Windows . . . . . . . . . . . . . . 50
Power Windows . . . . . . . . . . . . . . . 50
Rear Windows . . . . . . . . . . . . . . . . . 52
Sun Visors . . . . . . . . . . . . . . . . . . . . . 53
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 53
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
34 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Keys, Doors, and Windows 35
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition, all
door locks, and the glove box.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats060.
Programming Keys
Follow these procedures to program
up to eight keys to the vehicle. Programming with Two
Recognized Keys
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the
ignition on within five seconds.
6. After a few seconds, the security light will turn off once
the key has been programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made. Programming without
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
36 Keys, Doors, and Windows
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn a second key, turn the ignition off, insert the second
key to be learned, and turn the
ignition on.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two
Recognized Keys.”
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0 454. With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0464.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 460.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 036.
With Remote Start (without
Remote Start Similar)
/:If equipped,/is used to start
the engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 038.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Keys, Doors, and Windows 37
Q:Press to lock all doors and the
tailgate.
If enabled, the turn signal lamps
flash once to indicate locking has
occurred. If enabled, the horn chirps
when
Qis pressed again within
three seconds. See Vehicle
Personalization 0160.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 043.
If equipped with auto mirror folding,
pressing and holding
Qfor
one second will fold the mirrors,
if enabled.
See Folding Mirrors 047 and
Vehicle Personalization 0160.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors and the tailgate unlock. The
interior lamps may come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0160.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 043.
If equipped with auto mirror folding,
pressing and holding
Kfor
one second will unfold the mirrors,
if enabled.
See Folding Mirrors 047 and
Vehicle Personalization 0160.
If equipped, press, release, and
then press and hold
Kto open all of
the windows. Pressing the button
again will stop the windows. See
Vehicle Personalization 0160.
7:Press and release one time to
initiate vehicle locator. The turn
signal lamps flash and the horn
sounds three times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for 30 seconds. The alarm turns off
when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
Battery Replacement
Replace the battery in the
transmitter soon if the REPLACE
BATTERY IN REMOTE KEY
message displays in the Driver
Information Center (DIC).

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
38 Keys, Doors, and Windows
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:
1. Separate and remove the back cover of the transmitter with a
flat, thin object, such as a coin.
2. Press and slide the batterydown toward the pocket of the
transmitter in the direction of
the key ring. Do not use a
metal object.
3. Remove the battery.
4. Insert the new battery, positive side facing up. Replace with a
CR2032 or equivalent battery.
5. Push together the transmitter back cover top side first, and
then the bottom toward the
key ring.
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely, depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on.
See Heated and Ventilated Front
Seats 063 and Vehicle
Personalization 0160.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The key is in the ignition.
. The hood is not closed.