maintenance CHEVROLET SILVERADO 1500 LD 2019 Owner's Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 33
Seats and Restraints . . . . . . . . . . . 55
Storage . . . . . . . . . . . . . . . . . . . . . . . 122
Instruments and Controls . . . . . . 126
Lighting . . . . . . . . . . . . . . . . . . . . . . . 171
Infotainment System . . . . . . . . . . 181
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 225
Vehicle Care . . . . . . . . . . . . . . . . . . 324
Service and Maintenance . . . . . 429
Technical Data . . . . . . . . . . . . . . . . 446
Customer Information . . . . . . . . . 450
Reporting Safety Defects . . . . . . 460
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 464
Connected Services . . . . . . . . . . . 472
Index . . . . . . . . . . . . . . . . . . . . 476

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 9
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 11
Memory Features . . . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 14
Head Restraint Adjustment . . . . 14
Seat Belts . . . . . . . . . . . . . . . . . . . . . 14
Passenger Sensing System . . . 15
Mirror Adjustment . . . . . . . . . . . . . . 15
Steering Wheel Adjustment . . . . 17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . . . 17
Interior Lighting . . . . . . . . . . . . . . . . 18
Exterior Lighting . . . . . . . . . . . . . . . 18
Windshield Wiper/Washer . . . . . . 19
Climate Controls . . . . . . . . . . . . . . . 19
Transmission . . . . . . . . . . . . . . . . . . 22
Four-Wheel Drive . . . . . . . . . . . . . . 23
Vehicle Features
Infotainment System . . . . . . . . . . . 24
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 24
Satellite Radio . . . . . . . . . . . . . . . . . 25
Portable Audio Devices . . . . . . . . 25
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 25
Steering Wheel Controls . . . . . . . 25
Cruise Control . . . . . . . . . . . . . . . . . 26
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 26
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 27
Forward Automatic Braking (FAB) (1500 Series) . . . . . . . . . . 27
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 27
Lane Keep Assist (LKA) . . . . . . . 28
Rear Vision Camera (RVC) . . . . 28
Park Assist . . . . . . . . . . . . . . . . . . . . 28
Power Outlets . . . . . . . . . . . . . . . . . 28
Universal Remote System . . . . . 29
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 29
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 30
Tire Pressure Monitor . . . . . . . . . . 30
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 31
Fuel (Gasoline) . . . . . . . . . . . . . . . . 31
E85 or FlexFuel . . . . . . . . . . . . . . . . 31 Engine Oil Life System . . . . . . . . 31
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 32
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 32

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
30 In Brief
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The vehicle has a Traction Control
System (TCS) that limits wheel spin
and the StabiliTrak/Electronic
Stability Control (ESC) system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems come on
automatically when the vehicle is
started and begins to move.
.To turn off TCS, press and
release
gon the center stack.
The traction off light
idisplays
in the instrument cluster. The
appropriate Driver Information
Center (DIC) message displays.
. To turn off both TCS and
StabiliTrak/ESC, press and hold
guntiliandgilluminate in the instrument cluster and the
appropriate DIC message
displays.
. Press and release
gagain to
turn on both systems.
StabiliTrak/ESC will automatically
turn on if the vehicle exceeds
56 km/h (35 mph). Traction control
will remain off.
See Traction Control/Electronic
Stability Control 0273.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits
0238. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See Tire Pressure Monitor System
0 381.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure. See “Tire Fill Alert (If
Equipped)” underTire Pressure
Monitor Operation 0382.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
32 In Brief
2. Fully press the acceleratorpedal slowly three times within
five seconds.
3. If the display changes to 100%, the system is reset.
See Engine Oil Life System 0334.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control. .
Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See Roadside Assistance Program
0 454.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
90 Seats and Restraints
can damage the snow plow and the
vehicle, and may cause an airbag
deployment.
If the vehicle must be modified
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
SeeCustomer Assistance Offices
0 452.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0143.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 077. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
(Continued)
Warning (Continued)
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0143.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Instruments and Controls 141
English
The engine oil pressure gauge
shows the engine oil pressure
in kPa (kilopascals) or psi (pounds
per square inch) when the engine is
running.
Oil pressure can vary with engine
speed, outside temperature, coolant
temperature, and oil viscosity.
On some models, the oil pump will
vary engine oil pressure according
to engine needs. Oil pressure may
change quickly as the engine speed
or load varies. This is normal. If the
oil pressure warning light or Driver
Information Center (DIC) message indicates oil pressure outside the
normal operating range, check the
vehicle's oil as soon as possible.
See
Engine Oil 0332.
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Coolant
Temperature Gauge
Metric

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Instruments and Controls 147
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0326.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :
A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank 0291.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
148 Instruments and Controls
The diagnostic system can
detect if the adapter has been
left installed in the vehicle,
allowing fuel to evaporate into
the atmosphere. A few driving
trips with the adapter removed
may turn off the light.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel 0290.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0318. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is on while the
engine is off.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.
If the warning light comes on, there
is a brake problem. Have the brake
system inspected right away.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Instruments and Controls 155
Average Fuel Economy
The Average Fuel Economy display
shows the approximate average
liters per 100 kilometers (L/100 km)
or miles per gallon (mpg). This
number reflects only the
approximate average fuel economy
that the vehicle has right now, and
will change as driving conditions
change. This number is based on
the number of L/100 km (mpg)
recorded since the last time this
menu item was reset. Reset this
display by pressing the trip
odometer reset stem.
Tire Pressure
Turn the trip odometer reset stem
until a vehicle with the approximate
pressures of all four tires displays.
Tire pressure is displayed in either
kilopascal (kPa) or in pounds per
square inch (psi).
SeeTire Pressure Monitor System
0 381 andTire Pressure Monitor
Operation 0382. Remaining Oil Life
Turn the trip odometer reset stem
until REMAINING OIL LIFE
displays. An estimate of the oil's
remaining useful life is shown.
REMAINING OIL LIFE 99% means
99% of the current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See
Engine Oil0332.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule. See Maintenance
Schedule 0431.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display at any time other than when
the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, see Engine
Oil Life System 0334. Transmission Fluid Temperature
The temperature of the automatic
transmission fluid displays in either
degrees Celsius (°C) or degrees
Fahrenheit (°F).
Trailer Brake
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
turn the trip odometer reset stem
until TRAILER GAIN and TRAILER
OUTPUT displays.
TRAILER GAIN shows the Trailer
Gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
TRAILER OUTPUT shows the
power output to the trailer anytime a
trailer with electric brakes is
connected. Output is displayed as a
bar graph. Dashes may appear in
the TRAILER OUTPUT display if a
trailer is not connected.
Hourmeter
This display shows the total number
of hours the engine has run.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 7/30/18
Instruments and Controls 157
Speed :Shows the vehicle speed in
either kilometers per hour (km/h) or
miles per hour (mph). If equipped,
press
pto open the menu and
select to display speed limit signs.
Trip A or Trip B : Shows the
current distance traveled, in either
kilometers (km) or miles (mi), since
the trip odometer was last reset.
This also shows the approximate
average liters per 100 kilometers
(L/100 km) or miles per
gallon (mpg). This number is
calculated based on the number of
L/100 km (mpg) recorded since the
last time this menu item was reset.
This number reflects only the
approximate average fuel economy
that the vehicle has right now, and
will change as driving conditions
change.
Press and hold
Vwhile this display
is active to reset the trip odometer
and the average fuel economy. Trip
A and Trip B can also be reset by
pressing
pand choosing reset. Fuel Range :
Shows the
approximate distance the vehicle
can be driven without refueling.
LOW will be displayed when the
vehicle is low on fuel. The fuel
range estimate is based on an
average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank.
Oil Life : Shows an estimate of the
oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0332.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule. See Maintenance
Schedule 0431.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life display at any time other than when
the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, press and
hold
Vfor several seconds while
the Oil Life display is active. See
Engine Oil Life System 0334.
Tire Pressure : Shows the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber.
See Tire Pressure Monitor System
0 381 andTire Pressure Monitor
Operation 0382.
Fuel Economy : The center
displays the approximate
instantaneous fuel economy as a
number and bar graph. Displayed
above the bar graph is a running
average of fuel economy for the
most recently traveled selected
distance. Displayed below the bar
graph is the best average fuel
economy that has been achieved for
the selected distance. The selected