phone CHEVROLET SILVERADO 2003 1.G Owner's Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2003, Model line: SILVERADO, Model: CHEVROLET SILVERADO 2003 1.GPages: 556, PDF Size: 3.56 MB
Page 531 of 556

GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle's eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2003 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(243-8872). This toll-free number will provide you
over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic CareandCourtesy Care:
RoadsideBasic Careprovides:
·Toll-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1-888-889-2438
·Free towing for warranty repairs
·Basic over-the-phone technical advice
·Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service, glass
repair, etc.)
7-5
Page 532 of 556

RoadsideCourtesy Careprovides:
·RoadsideBasic Careservices (as outlined
previously)
Plus:
·FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
·FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
·FREE Flat Tire Service (spare installed on the road)
·FREE Jump Start (at home or on the road)
·FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation
will be offered in conjunction with the coverage provided
by the Bumper-to-Bumper New Vehicle Limited
Warranty to eligible purchasers of 2003 Chevrolet
passenger cars and light duty trucks. (See your selling
dealer for details.)
Courtesy Careis available to retail and retail lease
customers operating 2003 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs ®rst. All
Courtesy Careservices must
be pre-arranged by Chevrolet Roadside or dealer
service management.
Basic CareandCourtesy Careare not part of or included
in the coverage provided by the New Vehicle Limited
Warranty. Chevrolet reserves the right to modify or
discontinue
Basic CareandCourtesy Careat any time.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor;
·Vehicle Identi®cation Number (VIN)
·License plate number
·Vehicle color
·Vehicle location
·Telephone number where you can be reached
·Vehicle mileage
·Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
7-6
Page 540 of 556

Child Restraints (cont.)
Top Strap...................................................1-42
Where to Put the Restraint...........................1-41
Chime Level Adjustment.................................3-125
Cigarette Lighter.............................................3-20
Cleaning Aluminum or Chrome-Plated Wheels . . . 5-105
Cleaning Exterior Lamps/Lenses......................5-104
Cleaning Fabric/Carpet...................................5-100
Cleaning Glass Surfaces................................5-102
Cleaning Interior Plastic Components...............5-102
Cleaning Leather...........................................5-102
Cleaning the Mirror.........................................2-56
Cleaning the Top of the Instrument Panel.........5-102
Cleaning the Windshield and Wiper Blades.......5-104
Cleaning Tires..............................................5-105
Cleaning Vinyl..............................................5-101
Cleaning......................................................5-100
Inside of Your Vehicle.................................5-100
Outside of Your Vehicle..............................5-103
Underbody Maintenance.............................5-106
Video Screen............................................3-125
Weatherstrips............................................5-103
Climate Control System...................................3-20
Dual Automatic............................................3-25
Dual..........................................................3-22
Clutch, Hydraulic.............................................5-29
Compact Disc Messages................3-84, 3-97, 3-110
Compass Calibration...............................2-56, 2-57
Compass Operation.........................................2-57Compass Variance..................................2-55, 2-58
Content Theft-Deferrent....................................2-18
Control of a Vehicle.......................................... 4-5
Coolant.........................................................3-47
Engine Temperature Gage............................3-47
Heater, Engine............................................2-24
Surge Tank Pressure Cap.............................5-33
Cooling System..............................................5-36
Crew Cab......................................................1-53
Cruise Control Light........................................3-52
Cruise Control................................................3-11
Cupholder(s)..................................................2-64
Current and Past Model Order Forms................7-10
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors...... 7-9
Reporting Safety Defects to the Canadian
Government.............................................. 7-9
Reporting Safety Defects to the United States
Government.............................................. 7-8
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information......... 7-9
4
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H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-7
Headlamp High/Low Beam Changer.................... 3-9
Headlamps....................................................5-59
Bulb Replacement.......................................5-59
Front Turn Signal, Sidemarker and Daytime
Running Lamps........................................5-61
Halogen Bulbs............................................5-59
Pickup Box Identi®cation and Fender Marker
Lamps....................................................5-65
Roof Marker Lamps.....................................5-62
Headphones.................................................3-116
Heated Seats................................................... 1-5
Heating.........................................................3-30
Heavy-DutyTrailer Wiring Harness Package........4-90
Highway Hypnosis...........................................4-45
Hill and Mountain Roads..................................4-46
Hitches..........................................................4-85
Hood.............................................................. 5-8
Checking Things Under.................................. 5-8
Release....................................................... 5-9
Horn............................................................... 3-7
How to Add Coolant to the Coolant Surge Tank
Gasoline Engines........................................5-38
How to Add Fluid............................5-25, 5-28, 5-29
How to Check and Add Fluid............................5-30
How to Check Lubricant...................................5-55How to Check Power Steering Fluid..................5-43
How to Check........................5-23, 5-26, 5-28, 5-70
How to Inspect...............................................5-21
How to Use This Manual...................................... ii
How to Wear Safety Belts Properly...................1-15
Hydraulic Clutch System Check........................6-14
Hydraulic Clutch.............................................5-29
Hydroplaning..................................................4-41
I
If No Steam Is Coming From Your Engine..........5-35
If Steam Is Coming From Your Engine...............5-34
If the Light is Flashing.....................................3-50
If the Light Is On Steady.................................3-50
If You Are Stuck in Sand, Mud, Ice or Snow.......4-52
If You Do Decide To Pull A Trailer.....................4-68
If You're Caught in a Blizzard...........................4-50
Ignition Positions.............................................2-20
Ignition Transmission Lock Check......................6-15
Infants and Young Children, Restraints...............1-34
In¯ation -- Tire Pressure..................................5-69
Inspection......................................................6-18
Brake System.............................................6-18
Engine Cooling System................................6-17
Exhaust System..........................................6-17
Fuel System...............................................6-17
Part C - Periodic Maintenance.......................6-17
8