tow CHEVROLET SILVERADO 2009 2.G Owners Manual

Aluminum or Chrome-Plated Wheels
and Trim
The vehicle may have either aluminum or chrome-plated
wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and other chrome trim may
be damaged if the vehicle is not washed after driving
on roads that have been sprayed with magnesium,
calcium or sodium chloride. These chlorides are
used on roads for conditions such as ice and dust.
Always wash the vehicle’s chrome with soap and
water after exposure.
Notice:Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the warranty. Use
only approved cleaners on aluminum or
chrome-plated wheels.The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because they could damage the surface. Do not
use chrome polish on aluminum wheels.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by the warranty. Use chrome polish on
chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Notice:Driving the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes, could damage the aluminum or
chrome-plated wheels. The repairs would not be
covered by the warranty. Never drive a vehicle
equipped with aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
5-120

(f)Lubricate all key lock cylinders, body door hinges,
hood latch assembly, secondary latch, pivots, spring
anchor, release pawl, tailgate hinges, tailgate linkage,
tailgate handle pivot points, latch bolt, fuel door
hinge, locks, and folding seat hardware. More frequent
lubrication may be required when exposed to a
corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them
last longer, seal better, and not stick or squeak.
(g)Check vent hose at transfer case for kinks and proper
installation. Check to be sure vent hose is unobstructed,
clear, and free of debris. During any maintenance, if a
power washer is used to clean mud and dirt from the
underbody, care should be taken to not directly spray the
transfer case output seals. High pressure water can
overcome the seals and contaminate the transfer case
fluid. Contaminated fluid will decrease the life of the
transfer case and should be replaced.
(h)Change automatic transmission fluid and filter if
the vehicle Gross Vehicle Weight Rating (GVWR) is over
8600 lbs or if the vehicle is mainly driven under one
or more of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/
retailer perform this service. See Engine Coolant on
page 5-29 for what to use. Inspect hoses. Clean
radiator, condenser, pressure cap, and filler neck.
Pressure test the cooling system and pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.
(k)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing, and condition. Check
that the purge valve, if the vehicle has one, works
properly. Replace as needed.
(l)Extreme Duty Service: Change transfer case fluid if
the vehicle is mainly driven off-road in four-wheel
drive. Vehicles used for farming, mining, forestry,
Department of Natural Resources (DNR), and snow
plowing occupations meet this definition.
(m)Severe Duty Service: Change transfer case fluid if
the vehicle is mainly driven under one or more of
these conditions:
Frequent trailer towing.
Taxi, police, or delivery service.
6-10

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Chevrolet dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
7-8

Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic
route. There is a limit of six requests per year.
Additional travel information is also available.
Allow three weeks for delivery.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in
your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until
all matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a dealer/
retailer or a private collision repair facility to x
the damage, make sure you are comfortable with
them. Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy
repair limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
7-14

J
Jump Starting.................................................5-44
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-66
Lamp
Malfunction Indicator....................................3-45
Lamps
Auxiliary Roof Mounted Lamp........................3-19
Cargo........................................................3-21
Dome ........................................................3-20
Dome Lamp Override...................................3-20
Puddle.......................................................3-19
Reading.....................................................3-21
Lap Belt ........................................................1-36
Lap-Shoulder Belt...........................................1-30
LATCH System for Child Restraints...................1-49
Latches, Seatback..........................................1-13
License Plate Lamps.......................................5-63Light
Airbag Off..................................................3-38
Airbag Readiness........................................3-37
Antilock Brake System (ABS) Warning............3-43
Brake System Warning.................................3-42
Charging System.........................................3-41
Cruise Control.............................................3-50
Fog Lamp ..................................................3-50
Four-Wheel-Drive.........................................3-51
Highbeam On.............................................3-50
Low Fuel Warning.......................................3-52
Oil Pressure...............................................3-49
Passenger Airbag Status Indicator..................3-40
Safety Belt Reminders..................................3-36
Security.....................................................3-50
StabiliTrak
®Indicator....................................3-44
Tire Pressure..............................................3-45
Tow/Haul Mode ...........................................3-51
Lighting
Entry.........................................................3-20
Exit...........................................................3-20
Lights
Exterior Lamps............................................3-16
Flash-to-Pass..............................................3-10
High/Low Beam Changer..............................3-10
On Reminder..............................................3-17
Loading Your Vehicle.......................................4-32
8

Mirrors (cont.)
Outside Manual Mirrors................................2-58
Outside Power Foldaway Mirrors....................2-59
Outside Power Mirrors..................................2-59
Outside Towing Mirrors.................................2-58
Park Tilt .....................................................2-60
MP3 ..................................................3-108, 3-113
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-18
Navigation/Radio System, see Navigation
Manual.....................................................3-119
New Vehicle Break-In......................................2-21
Noise Control System, Tampering......................5-54
O
Odometer......................................................3-35
Odometer, Trip...............................................3-35
Off-Road Driving.............................................4-12
Off-Road Recovery..........................................4-11Oil
Engine.......................................................5-15
Pressure Gage............................................3-48
Pressure Light.............................................3-49
Oil, Engine Oil Life System..............................5-18
Older Children, Restraints................................1-38
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-71
Operation, Universal Home Remote System........2-75
Outlet Adjustment............................................3-33
Outlets
Accessory Power.........................................3-22
Outside
Convex Mirror.............................................2-61
Heated Mirrors............................................2-61
Manual Mirrors............................................2-58
Power Foldaway Mirrors...............................2-59
Power Mirrors.............................................2-59
Towing Mirrors............................................2-58
Overheated Engine Protection Operating Mode . . . 5-37
Owner Checks and Services.............................6-11
Owners, Canadian............................................... ii
10

Rainsense™ II Wipers.....................................3-11
Reading Lamps..............................................3-21
Rear Axle......................................................5-49
Locking........................................................ 4-9
Rear Door Security Locks................................2-10
Rear Doors....................................................2-11
Rear Seat Armrest..........................................2-83
Rear Seat Audio (RSA)..................................3-139
Rear Seat Entertainment System.....................3-129
Rear Seat Operation...............................1-14, 1-15
Rear Vision Camera........................................2-65
Rearview Mirror, Automatic Dimming..................2-57
Rearview Mirrors.............................................2-57
Reclining Seatbacks........................................1-10
Recommended Fluids and Lubricants.................6-15
Recovery Hooks.............................................4-31
Recreational Vehicle Towing.............................4-46
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-4
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-99
Removing the Spare Tire and Tools...................5-94
Replacement Bulbs.........................................5-63
Replacement Parts, Maintenance......................6-17Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-92
Replacing Restraint System Parts After a
Crash.....................................................1-93
Retained Accessory Power...............................2-23
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-30
Routing, Engine Drive Belt...............................6-18
Running the Vehicle While Parked
.....................2-56
S
Safety Belt Reminders.....................................3-36
Safety Belts
Care of ....................................................5-117
How to Wear Safety Belts Properly................1-21
Lap Belt.....................................................1-36
Lap-Shoulder Belt........................................1-30
Safety Belt Extender....................................1-37
Safety Belt Use During Pregnancy.................1-36
Safety Belts Are for Everyone.......................1-16
12

Tires (cont.)
Tire Sidewall Labeling..................................5-66
Tire Terminology and Denitions....................5-70
Uniform Tire Quality Grading.........................5-86
Wheel Alignment and Tire Balance.................5-88
Wheel Replacement.....................................5-89
When It Is Time for New Tires......................5-83
Tow/Haul Mode ...............................................2-34
Tow/Haul Mode Light.......................................3-51
Towing
Recreational Vehicle.....................................4-46
Towing a Trailer..........................................4-51
Your Vehicle...............................................4-45
Traction
StabiliTrak
®System....................................... 4-6
Trailer
Recommendations.......................................4-83
Transmission
Fluid, Automatic..................................5-21, 5-24
Transmission Operation, Automatic....................2-28
Trip Odometer................................................3-35
Truck-Camper Loading Information....................4-43
Turn and Lane-Change Signals.......................... 3-9
Turn Signal/Multifunction Lever........................... 3-9
U
Ultrasonic Rear Parking Assist (URPA)...............2-62
Uniform Tire Quality Grading............................5-86
Universal Home Remote System.......................2-74
Operation...................................................2-75
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-32
Running While Parked..................................2-56
Symbols......................................................... iii
Vehicle Customization, DIC..............................3-76
Vehicle Data Recording and Privacy..................7-16
Vehicle Identication
Number (VIN)............................................5-122
Service Parts Identication Label..................5-122
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-33
Visors...........................................................2-17
Voltmeter Gage..............................................3-41
15