check CHEVROLET SILVERADO 2009 2.G Service Manual

RIGHT REAR DOOR OPEN (Crew Cab)
This message displays and a chime sounds if the
passenger side rear door is not fully closed and the
vehicle is shifted out of P (Park). Stop and turn off the
vehicle, check the door for obstructions, and close
the door again. Check to see if the message still
appears on the DIC.
SERVICE 4 WHEEL DRIVE
This message displays if a problem occurs with the
four-wheel-drive system. If this message appears, stop
as soon as possible and turn off the vehicle. Make
sure the key is in the LOCK/OFF position for at least
one minute and then restart the vehicle and check
for the message on the DIC display. If the message
is still displayed or appears again when you begin
driving, the four-wheel-drive system needs service.
See your dealer/retailer.
SERVICE AIR BAG
This message displays if there is a problem with the
airbag system. Have your dealer/retailer inspect
the system for problems. SeeAirbag Readiness Light
on page 3-37andAirbag System on page 1-74for
more information.
SERVICE BATTERY CHARGING
SYSTEM
On some vehicles, this message displays if there is a
problem with the battery charging system. Under certain
conditions, the charging system light may also turn
on in the instrument panel cluster. SeeCharging System
Light on page 3-41. Driving with this problem could
drain the battery. Turn off all unnecessary accessories.
Have the electrical system checked as soon as
possible. See your dealer/retailer.
SERVICE BRAKE SYSTEM
This message displays along with the brake system
warning light if there is a problem with the brake system.
SeeBrake System Warning Light on page 3-42. If this
message appears, stop as soon as possible and turn off
the vehicle. Restart the vehicle and check for the
message on the DIC display. If the message is still
displayed or appears again when you begin driving,
the brake system needs service as soon as possible.
See your dealer/retailer.
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SERVICE BRAKES SOON
This message displays if there is a problem with the
brake system. If this message appears, stop as soon as
possible and turn off the vehicle. Restart the vehicle
and check for the message on the DIC display.
If the message is still displayed or appears again when
you begin driving, the brake system needs service.
See your dealer/retailer.
SERVICE PARK ASSIST
If your vehicle has the Ultrasonic Rear Parking Assist
(URPA) system, this message displays if there is a
problem with the URPA system. Do not use this system
to help you park. SeeUltrasonic Rear Parking Assist
(URPA) on page 2-62for more information. See your
dealer/retailer for service.
SERVICE STABILITRAK
If your vehicle has StabiliTrak®and this message
displays, it means there may be a problem with the
StabiliTrak system. If you see this message, try to reset
the system. Stop; turn off the engine for at least
15 seconds; then start the engine again. If this message
still comes on, it means there is a problem. You should
see your dealer/retailer for service. The vehicle is
safe to drive, however, you do not have the benet of
StabiliTrak, so reduce your speed and drive accordingly.
SERVICE THEFT DETERRENT SYSTEM
This message displays when there is a problem with
the theft-deterrent system. The vehicle may or may not
restart so you may want to take the vehicle to your
dealer/retailer before turning off the engine. See
PASS-Key
®III+ Electronic Immobilizer Operation on
page 2-19for more information.
SERVICE TIRE MONITOR SYSTEM
If your vehicle has the Tire Pressure Monitor System
(TPMS), this message displays if a part on the system is
not working properly. The tire pressure light also
ashes and then remains on during the same ignition
cycle. SeeTire Pressure Light on page 3-45. Several
conditions may cause this message to appear. SeeTire
Pressure Monitor Operation on page 5-77for more
information. If the warning comes on and stays on,
there may be a problem with the TPMS. See your
dealer/retailer.
SERVICE TRACTION CONTROL
If your vehicle has StabiliTrak, this message displays
when there is a problem with the Traction Control
System (TCS). When this message displays, the system
will not limit wheel spin. Adjust your driving accordingly.
See your dealer/retailer for service. SeeStabiliTrak
®
System on page 4-6for more information.
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SERVICE TRAILER BRAKE SYSTEM
On vehicles with the Integrated Trailer Brake Control
(ITBC) system, this message displays and a chime
sounds when there is a problem with the ITBC system.
When this message displays, power is no longer
available to the trailer brakes.
As soon as it is safe to do so, carefully pull your vehicle
over to the side of the road and turn the ignition off.
Check the wiring connection to the trailer and turn
the ignition back on. If this message still displays,
either your vehicle or the trailer needs service.
See your dealer/retailer.
See “Integrated Trailer Brake Control System” under
Towing a Trailer on page 4-51for more information.
STABILITRAK OFF
If your vehicle has StabiliTrak, this message displays
when you turn off StabiliTrak, or when the stability
control has been automatically disabled. To limit wheel
spin and realize the full benets of the stability
enhancement system, you should normally leave
StabiliTrak on. However, you should turn StabiliTrak off
if your vehicle gets stuck in sand, mud, ice, or snow
and you want to rock your vehicle to attempt to free it,
or if you are driving in extreme off-road conditionsand require more wheel spin. SeeIf Your Vehicle is
Stuck in Sand, Mud, Ice, or Snow on page 4-30.
To turn the StabiliTrak system on or off, seeStabiliTrak
®
System on page 4-6.
There are several conditions that can cause this
message to appear.
One condition is overheating, which could occur if
StabiliTrak®activates continuously for an extended
period of time.
The message also displays if the brake system
warning light is on. SeeBrake System Warning
Light on page 3-42.
The message could display if the stability system
takes longer than usual to complete its diagnostic
checks due to driving conditions.
The message displays if an engine or vehicle
related problem has been detected and the vehicle
needs service. See your dealer/retailer.
The message also displays if the vehicle is shifted
into 4LO.
The message turns off as soon as the conditions that
caused the message to be displayed are no longer
present.
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TIGHTEN GAS CAP
This message may display along with the check engine
light on the instrument panel cluster if the vehicle’s
fuel cap is not tightened properly. SeeMalfunction
Indicator Lamp on page 3-45. Reinstall the fuel cap fully.
SeeFilling the Tank on page 5-10. The diagnostic
system can determine if the fuel cap has been left off or
improperly installed. A loose or missing fuel cap allows
fuel to evaporate into the atmosphere. A few driving trips
with the cap properly installed should turn this light
and message off.
TIRE LEARNING ACTIVE
If your vehicle has the Tire Pressure Monitor System
(TPMS), this message displays when the system
is re-learning the tire positions on your vehicle. See “DIC
Operation and Displays (Without DIC Buttons)” earlier
in this section for more information. The tire positions
must be re-learned after rotating the tires or after
replacing a tire or sensor. SeeTire Inspection and
Rotation on page 5-81,Tire Pressure Monitor System
on page 5-76, andInflation - Tire Pressure on page 5-73
for more information.
TRACTION CONTROL OFF
If your vehicle has StabiliTrak, this message displays
when the Traction Control System (TCS) is turned
off. Adjust your driving accordingly. SeeStabiliTrak
®
System on page 4-6for more information.
TRAILER CONNECTED
On vehicles with the Integrated Trailer Brake Control
(ITBC) system, this message displays briey when
a trailer with electric brakes is rst connected to
the vehicle.
This message clears itself after several seconds.
This message also clears if you acknowledge it.
After this message clears, the TRAILER GAIN/OUTPUT
display appears in the DIC.
See “TRAILER GAIN/OUTPUT” underDIC Operation
and Displays (With DIC Buttons) on page 3-53or
DIC Operation and Displays (Without DIC Buttons)
on page 3-59and “Integrated Trailer Brake Control
System” underTowing a Trailer on page 4-51for
more information.
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In some vehicles, depending on audio options, the rear
speakers can be muted when the RSA power is
turned on. SeeRear Seat Audio (RSA) on page 3-139
for more information.
Playing an MP3 CD-R or CD-RW Disc
Radios with a Single CD player or a Six-Disc CD player
has the capability of playing an MP3 CD-R or CD-RW
disc. For more information on how to play an MP3 CD-R
or CD-RW disc, see “Using an MP3” in the index.
Playing an MP3/WMA CD-R or
CD-RW Disc
Radios with CD and DVD has the capability of playing
an MP3/WMA CD-R or CD-RW disc. For more
information on how to play an MP3/WMA CD-R or
CD-RW disc, see “Using an MP3” in the index.
CD Messages
CHECK DISC:Radios with a Single CD player or
radios with a Six-Disc player displays CHECK DISC
and/or ejects the CD if an error occurs.Radios with a CD and DVD player may display other
messages when an error occurs:
Optical Error:The disc was inserted upside down.
Disk Read Error:A disc was inserted with an invalid or
unknown format.
Player Error:There are disc LOAD or disc EJECT
problems.
It is very hot. When the temperature returns to
normal, the CD should play.
The road is very rough. When the road becomes
smoother, the CD should play.
The CD is dirty, scratched, wet, or upside down.
The air is very humid. If so, wait about an hour
and try again.
There could have been a problem while burning
the CD.
The label could be caught in the CD player.
If the CD is not playing correctly, for any other reason,
try a known good CD.
Radios with a CD and DVD player displays
If any error occurs repeatedly or if an error cannot be
corrected, contact your dealer/retailer. If the radio
displays an error message, write it down and provide it
to your dealer/retailer when reporting the problem.
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XM Radio Messages
XL (Explicit Language Channels):These channels, or
any others, can be blocked at a customer’s request,
by calling 1-800-852-XMXM (9696).
XM Updating:The encryption code in the receiver is
being updated, and no action is required. This process
should take no longer than 30 seconds.
No XM Signal:The system is functioning correctly,
but the vehicle is in a location that is blocking the XM™
signal. When the vehicle is moved into an open area,
the signal should return.
Loading XM:The audio system is acquiring and
processing audio and text data. No action is needed.
This message should disappear shortly.
Channel Off Air:This channel is not currently in
service. Tune in to another channel.
Channel Unauth:This channel is blocked or cannot be
received with your XM Subscription package.
Channel Unavail:This previously assigned channel is
no longer assigned. Tune to another station. If this
station was one of the presets, choose another station
for that preset button.No Artist Info:No artist information is available at this
time on this channel. The system is working properly.
No Title Info:No song title information is available
at this time on this channel. The system is working
properly.
No CAT Info:No category information is available at
this time on this channel. The system is working
properly.
No Information:No text or informational messages are
available at this time on this channel. The system is
working properly.
CAT Not Found:There are no channels available for
the selected category. The system is working properly.
XM Theftlocked:The XM™ receiver in your vehicle
could have previously been in another vehicle. For
security purposes, XM™ receivers cannot be swapped
between vehicles. If this message is received after
having your vehicle serviced, check with your
dealer/retailer.
XM Radio ID:If tuned to channel 0, this message
alternates with the XM™ Radio 8 digit radio ID label.
This label is needed to activate the service.
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Unknown:If this message is received when tuned to
channel 0, there could be a receiver fault. Consult
with your dealer/retailer.
Check XM Receivr:If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer/retailer.
XM Not Available:If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer/retailer.
Navigation/Radio System
For vehicles with a navigation radio system, see the
separate Navigation System manual.
Bluetooth®
Vehicles with a Bluetooth system can use a Bluetooth
capable cell phone with a Hands Free Prole to make
and receive phone calls. The system can be used while
the key is in ON/RUN or ACC/ACCESSORY position.
The range of the Bluetooth system can be up to
30 ft. (9.1 m). Not all phones support all functions,
and not all phones are guaranteed to work with the
in-vehicle Bluetooth system. See gm.com/bluetooth for
more information on compatible phones.
Voice Recognition
The Bluetooth system uses voice recognition to interpret
voice commands to dial phone numbers and name tags.
Noise:Keep interior noise levels to a minimum.
The system may not recognize voice commands if there
is too much background noise.
When to Speak:A short tone sounds after the system
responds indicating when it is waiting for a voice
command. Wait until the tone and then speak.
How to Speak:Speak clearly in a calm and natural
voice.
Audio System
When using the in-vehicle Bluetooth system, sound
comes through the vehicle’s front audio system speakers
and overrides the audio system. Use the audio system
volume knob, during a call, to change the volume
level. The adjusted volume level remains in memory
for later calls. To prevent missed calls, a minimum
volume level is used if the volume is turned down
too low.
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e(Audio):Press this button to change audio tracks on
DVDs that have this feature when the DVD is playing.
The format and content of this function vary for each disc.
{(Subtitles):Press this button to turn ON/OFF
subtitles and to move through subtitle options when a
DVD is playing. The format and content of this function
vary for each disc.
AUX (Auxiliary):Press this button to switch the system
between the DVD player and an auxiliary source.
d(Camera):Press this button to change camera
angles on DVDs that have this feature while a DVD is
playing. The format and content of this function vary for
each disc.
1 through 0 (Numeric Keypad):The numeric keypad
provides the capability of direct chapter or track
number selection.
\(Clear):Press this button within three seconds after
entering a numeric selection, to clear all numerical inputs.
}10 (Double Digit Entries):Press this button to
select chapter or track numbers greater than nine.
Press this button before entering the number.
Battery Replacement
To change the remote control batteries, do the following:
1. Slide the rear cover back on the remote control.
2. Replace the two batteries in the compartment.
Make sure they are installed correctly using the
diagram on the inside of the remote control.
3. Replace the battery cover.
If the remote control is to be stored for a long period of
time, remove the batteries and keep them in a cool,
dry place.
Problem Recommended Action
No power. The ignition might not be
turned ON/RUN or in
ACC/ACCESSORY.
The picture does not ll
the screen. There are
black borders on the
top and bottom or on
both sides or it looks
stretched out.Check the display mode
settings in the setup menu
by pressing the display
menu button on the
remote control.
In auxiliary mode, the
picture moves or scrolls.Check the auxiliary input
connections at both
devices.
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Problem Recommended Action
The remote control
does not work.Check to make sure there
is no obstruction between
the remote control and
the transmitter window.
Check the batteries to
make sure they are
not dead or installed
incorrectly.
After stopping the player,
I push Play but sometimes
the DVD starts where I left
off and sometimes at the
beginning.If the stop button was
pressed one time, the
DVD player resumes
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player
begins to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the RSE
video screen is in the
auxiliary source mode.
Check the auxiliary input
connections at both
devices.Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using a
cellular telephone in
the vehicle.
Check that the
headphones are on
correctly using the L (left)
and R (right) on the
headphones.
I lost the remote and/or
the headphones.See your dealer/retailer
for assistance.
The DVD is playing, but
there is no picture or
sound.Check that the RSE video
screen is sourced to the
DVD player.
3-137

AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power
levels during the day, and then reduce these levels
during the night. Static can also occur when things like
storms and power lines interfere with radio reception.
When this happens, try reducing the treble on the radio.
FM Stereo
FM signals only reach about 10 to 40 miles (16 to 65 km).
Although the radio has a built-in electronic circuit that
automatically works to reduce interference, some static
can occur, especially around tall buildings or hills,
causing the sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives digital radio reception
from coast-to-coast in the 48 contiguous United States,
and in Canada. Just as with FM, tall buildings or hills
can interfere with satellite radio signals, causing
the sound to fade in and out. In addition, traveling or
standing under heavy foliage, bridges, garages, or
tunnels may cause loss of the XM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause interference with the
vehicle’s radio. This interference may occur when
making or receiving phone calls, charging the phone’s
battery, or simply having the phone on. This interference
causes an increased level of static while listening to
the radio. If static is received while listening to the radio,
unplug the cellular phone and turn it off.
Fixed Mast Antenna
The xed mast antenna can withstand most car washes
without being damaged as long as it is securely
attached to the base. If the mast becomes slightly bent,
straighten it out by hand. If the mast is badly bent,
replace it.
Occasionally check to make sure the antenna is
tightened to its base. If tightening is required, tighten by
hand until fully seated plus one quarter turn.
XM™ Satellite Radio Antenna System
The XM Satellite Radio antenna is located on the roof of
the vehicle. Keep the antenna clear of obstructions
for clear radio reception.
If the vehicle has a sunroof, the performance of the
XM system may be affected if the sunroof is open.
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