towing CHEVROLET SILVERADO 2011 2.G Repair Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2011, Model line: SILVERADO, Model: CHEVROLET SILVERADO 2011 2.GPages: 588, PDF Size: 7.99 MB
Page 569 of 588
Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
Customer Information 13-13
If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
on
page 13‑7. Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑37.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you have
a pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify
to the facility that any required
replacement collision parts be
original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.
Page 578 of 588
Black plate (4,1)Chevrolet Silverado Owner Manual - 2011
i-4 INDEX
Cruise Control . . . . . . . . . . . . . . . . . 9-73Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-14
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-11
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-17
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-9
Devices, Auxiliary . . . . . . . . . . . . . 7-33 Dome Lamps . . . . . . . . . . . . . . . . . . . 6-8
Door
Ajar Messages . . . . . . . . . . . . . . . 5-45
Delayed Locking . . . . . . . . . . . . . . . 2-9
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Rear Doors . . . . . . . . . . . . . . . . . . . 2-10
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-34
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-90
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . 9-19
If the Vehicle is Stuck . . . . . . . . . 9-22
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-23
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-20 Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 1-34
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-73
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-38
DVD/CD Player . . . . . . . . . . . . . . . . 7-21
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-86
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . 9-123
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-48
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-48
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-52
Overload . . . . . . . . . . . . . . . . . . . 10-47
Page 579 of 588
Black plate (5,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-5
EngineAir Cleaner/Filter . . . . . . . . . . . 10-18
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-27
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-20
Coolant Heater . . . . . . . . . . . . . . . 9-37
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . 10-19
Cooling System Messages . . . . . . . . . . . . . . . . . . . 5-46
Drive Belt Routing . . . . . . . . . . . . 12-6
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-42
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Oil Pressure Gauge . . . . . . . . . . 5-18
Overheated Protection Operating Mode . . . . . . . . . . . 10-26
Overheating . . . . . . . . . . . . . . . . 10-24
Power Messages . . . . . . . . . . . . . 5-47
Pressure Light . . . . . . . . . . . . . . . . 5-32
Running While Parked . . . . . . . . 9-42
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-35 Engine Oil
Life System . . . . . . . . . . . . . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-47
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-9
Equipment, Towing . . . . . . . . . . . 9-111
Event Data Recorders . . . . . . . . 13-17
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-29
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . . 6-3
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-26
Fast Idle System . . . . . . . . . . . . . . . 9-37
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-13
Filter Engine Air Cleaner . . . . . . . . . 10-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5 Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-81
Flat Tire, Changing . . . . . . . . . . . 10-83
Floor Mats . . . . . . . . . . . . . . . . . . . 10-114
Fluid
AutomaticTransmission . . . . . . . 10-11, 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-30
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 9-53
Power Steering . . . . . . . . . . . . . 10-27
Washer . . . . . . . . . . . . . . . . . . . . . 10-28
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Four-Wheel Drive . . . . . . . 10-32, 9-53
Four-Wheel-Drive Light . . . . . . . . 5-31
Front Axle . . . . . . . . . . . . . . . . . . . . 10-34
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . 3-11
Page 580 of 588
Black plate (6,1)Chevrolet Silverado Owner Manual - 2011
i-6 INDEX
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-83Additives . . . . . . . . . . . . . . . . . . . . . 9-85
E85 (85% Ethanol) . . . . . . . . . . . 9-86
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-89
Filling the Tank . . . . . . . . . . . . . . . 9-88
Fuels in Foreign Countries . . . . 9-85
Gasoline Specifications . . . . . . . 9-84
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Low Fuel Warning Light . . . . . . . 5-33
Management, Active . . . . . . . . . . 9-41
Recommended . . . . . . . . . . . . . . . 9-84
Requirements, California . . . . . 9-84
System Messages . . . . . . . . . . . . 5-48
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-34
Full-Size Spare Tire . . . . . . . . . . 10-95
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-48
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-48
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-52G
Garage Door Opener . . . . . . . . . . 5-61Programming . . . . . . . . . . . . . . . . . 5-61
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-84
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-19
Engine Oil Pressure . . . . . . . . . . 5-18
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Odometer . . . . . . . . . . . . . . . . . . . . . 5-16
Speedometer . . . . . . . . . . . . . . . . . 5-16
Tachometer . . . . . . . . . . . . . . . . . . . 5-17
Trip Odometer . . . . . . . . . . . . . . . . 5-16
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-20
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-12
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-90
Vehicle Care . . . . . . . . . . . . . . . . . . 10-3
Glass Replacement . . . . . . . . . . . 10-40
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-43
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-43
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-40
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-43
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-4
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-33
High/Low Beam Changer . . . . . . 6-3
Heated Front Seats . . . . . . . . . . . . 3-11
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
Heater Engine Coolant . . . . . . . . . . . . . . . 9-37
High-Beam On Light . . . . . . . . . . . 5-33
High-Speed Operation . . . . . . . . 10-65
Highway Hypnosis . . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . . 9-19
Hill Start Assist (HSA) . . . . . . . . . 9-70
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Page 584 of 588
Black plate (10,1)Chevrolet Silverado Owner Manual - 2011
i-10 INDEX
Pickup Conversion toChassis Cab . . . . . . . . . . . . . . . . 9-127
Pickup-Box Identification and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-44
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-35
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-27
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-18
Program Courtesy Transportation . . . . 13-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-18
Statement . . . . . . . . . . . . . . . . . . 13-18
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-21
Reception . . . . . . . . . . . . . . . . . . . . 7-13
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-8
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-35 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-73
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-47
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-38
Rear Seat Audio (RSA) . . . . . . . 7-47
Rear Seats . . . . . . . . . . . . . . 3-12, 3-13
Rear Vision Camera (RVC) . . . . 9-78
Rear Windows . . . . . . . . . . . . . . . . . 2-21
Rearview Mirrors . . . . . . . . . . . . . . 2-19 Automatic Dimming . . . . . . . . . . . 2-19 Reclining Seatbacks . . . . . . . . . . . . 3-9
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fuel . . . . . . . . . . . 9-84
Records Maintenance . . . . . . . . . . . . . . . . .11-12
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . .10-101
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-40
Replacement Bulbs . . . . . . . . . . . 10-46
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-50
Maintenance . . . . . . . . . . . . . . . . . 11-11
Replacing Airbag System . . . . . . 3-50
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-68
Replacing Safety Belt System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Page 587 of 588
Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
INDEX i-13
Tires (cont.)Wheel Alignment and
Tire Balance . . . . . . . . . . . . . . 10-79
Wheel Replacement . . . . . . . . 10-80
When It Is Time for
New Tires . . . . . . . . . . . . . . . . . 10-74
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-49
Tow/Haul Mode Light . . . . . . . . . . 5-31
Towing Driving Characteristics . . . . . . . . 9-90
Equipment . . . . . . . . . . . . . . . . . . . 9-111
General Information . . . . . . . . . . 9-90
Recreational Vehicle . . . . . . . 10-101
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-94
Trailer SwayControl (TSC) . . . . . . . . . . . . . 9-123
Vehicle . . . . . . . . . . . . . . . . . . . . 10-101
Trailer
Sway Control (TSC) . . . . . . . . 9-123
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-16
Trailer Towing . . . . . . . . . . . . . . . . . 9-94
Transfer Case Vent Filter . . . . . . . . . . . . . . . . . . . . 9-53 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-43
Fluid, Automatic . . . . . 10-11, 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-17
Messages . . . . . . . . . . . . . . . . . . . . 5-52
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-10
Trip Odometer . . . . . . . . . . . . . . . . . 5-16
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-30
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Turn Signal Bulb Replacement . . . . . . . . . . 10-45
U
Ultrasonic Parking Assist . . . . . . 9-76
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-78
Universal Remote System . . . . . 5-61 Operation . . . . . . . . . . . . . . . . . . . . . 5-66
Programming . . . . . . . . . . . . . . . . . 5-61
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Load Limits . . . . . . . . . . . . . . . . . . . 9-23
Messages . . . . . . . . . . . . . . . . . . . . 5-43
Personalization . . . . . . . . . . . . . . . 5-53
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-12
Towing . . . . . . . . . . . . . . . . . . . . . 10-101
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-63
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 12-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . . . 5-52
Vent Filter Transfer Case . . . . . . . . . . . . . . . . 9-53
Ventilation, Air . . . . . . . . . . . . . . . . . 8-11
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Voltmeter Gauge . . . . . . . . . . . . . . 5-20