emergency towing CHEVROLET SILVERADO 2011 2.G Owners Manual

Black plate (69,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-69
If you are towing a trailer and are
parking on any hill, seeDriving
Characteristics and Towing Tips
on
page 9‑90.
For vehicles without a release
handle, set the parking brake by
holding the regular brake pedal
down, then pushing down the
parking brake pedal.
If the ignition is on, the brake
system warning light will come on.
See Brake System Warning Light
on page 5‑29. Notice:
Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
To release the parking brake, hold
the regular brake pedal down, then
push down momentarily on the
parking brake pedal until you feel
the pedal release. Slowly pull your
foot up off the park brake pedal.
If the parking brake is not released
when you begin to drive, the brake
system warning light will flash and a
chime will sound warning you that
the parking brake is still on.
If you are towing a trailer and
are parking on a hill, see Driving
Characteristics and Towing Tips
on
page 9‑90.
Brake Assist (Except
With 4.3L V6 Engine)
If this vehicle has StabiliTrak®, it
also has a Brake Assist feature
designed to assist the driver in
stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement
the power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle.
The stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.

Black plate (25,1)Chevrolet Silverado Owner Manual - 2011
Vehicle Care 10-25
If Steam is Coming from the
Engine Compartment
{WARNING
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or
hear steam coming from it. Turn it
off and get everyone away from
the vehicle until it cools down.
Wait until there is no sign of
steam or coolant before you
open the hood.
If you keep driving when the
vehicles engine is overheated,
the liquids in it can catch fire.
You or others could be badly
burned. Stop the engine if it
overheats, and get out of the
vehicle until the engine is cool.(Continued)
WARNING (Continued)
SeeOverheated Engine
Protection Operating Mode
on
page 10‑26
for information on
driving to a safe place in an
emergency.
If No Steam is Coming from
the Engine Compartment
The ENGINE OVERHEATED
STOP ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious
problem.
If there is an engine overheat
warning, but no steam is seen or
heard, the problem may not be too
serious. Sometimes the engine can
get a little too hot when the vehicle:
.Climbs a long hill on a hot day
.Stops after high-speed driving
.Idles for long periods in traffic
.Tows a trailer; see Trailer Towingon page 9‑94.
If the ENGINE OVERHEATED
STOP ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message appears with no sign of
steam, try this for a minute or so:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest
fan speed. Open the windows as
necessary.
3. If stopped in a traffic jam, apply the brake, shift to N (Neutral);
otherwise, shift to the highest
gear while driving —D (Drive) or
3 (Third).

Black plate (26,1)Chevrolet Silverado Owner Manual - 2011
10-26 Vehicle Care
If the temperature overheat gauge
is no longer in the overheat zone
or an overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull
over, stop, and park the vehicle
right away.
If there is no sign of steam, idle
the engine for five minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see“Overheated
Engine Protection Operating Mode”
later in this section.Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage.
In this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended
miles (km) and/or towing a trailer in
the overheat protection mode
should be avoided.
Notice: After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑7.
Engine Fan
If the vehicle has a clutched
engine cooling fan, when the
clutch is engaged, the fan spins
faster to provide more air to cool the
engine. In most everyday driving
conditions, the fan is spinning
slower and the clutch is not fully
engaged. This improves fuel
economy and reduces fan noise.
Under heavy vehicle loading,
trailer towing, and/or high outside
temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch disengages.
This fan noise may also be heard
when starting the engine. It will go
away as the fan clutch partially
disengages.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2011
13-8 Customer Information
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow three
weeks for delivery.

Black plate (13,1)Chevrolet Silverado Owner Manual - 2011
Customer Information 13-13
If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
on
page 13‑7. Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑37.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an
active role in its repair. If you have
a pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify
to the facility that any required
replacement collision parts be
original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by your GM vehicle warranty.