service schedule CHEVROLET SILVERADO 2012 2.G User Guide
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Page 435 of 584

Black plate (29,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-29
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in Capacities and
Specifications on page 12‑2. If the vehicle has rear drum brakes,
they do not have wear indicators,
but if a rear brake rubbing noise is
heard, have the rear brake linings
inspected immediately. Rear brake
drums should be removed and
inspected each time the tires are
removed for rotation or changing.
Drum brakes have an inspection
hole to inspect lining wear during
scheduled maintenance. When the
front brake pads are replaced, have
the rear brakes inspected, too.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that are
wrong for the vehicle, can change
the balance between the front and
rear brakes
—for the worse. The
braking performance expected can
change in many other ways if the
wrong replacement brake parts are
installed.
Page 445 of 584

Black plate (39,1)Chevrolet Silverado Owner Manual - 2012
Vehicle Care 10-39
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking.
SeeMaintenance Schedule on
page 11‑3 for more information on
wiper blade inspection.
Replacement blades come in
different types and are removed in
different ways. To remove the wiper
blade:
1. Pull the windshield wiper arm connector away from the
windshield.
2. Squeeze the grooved areas on
each side of the blade, and turn
the blade assembly away from
the arm connector.
3. Install the new blade onto thearm connector and make sure
the grooved areas are fully set in
the locked position.
For the proper type and size, see
Maintenance Replacement Parts on
page 11‑16.
Glass Replacement
If the windshield or front side glass
must be replaced, see your dealer
to determine the correct
replacement glass.
Headlamp Aiming
The vehicle has a visual optical
headlamp aiming system. The aim
of the headlamps has been preset
at the factory and should need no
further adjustment.
However, if the vehicle is damaged
in a crash, the aim of the headlamps
may be affected and adjustment
may be necessary.
If oncoming vehicles flash their high
beams at you, this may mean the
vertical aim of the headlamps needs
to be adjusted.
It is recommended that the vehicle
be taken to your dealer for service if
the headlamps need to be adjusted.
It is possible, however, to re-aim the
headlamps as described.
Page 515 of 584

Black plate (1,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-3
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . 11-10
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-13
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-16
Maintenance Records
Maintenance Records . . . . . . 11-17
General Information
This maintenance section applies to
vehicles with a gasoline engine.
For diesel engine vehicles, see the
maintenance schedule section in
the Duramax Diesel Supplement.
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to
help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed. Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up‐to‐date tools and equipment
for fast and accurate diagnostics.
Many dealers have extended
evening and Saturday hours,
courtesy transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as
oil changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Page 516 of 584

Black plate (2,1)Chevrolet Silverado Owner Manual - 2012
11-2 Service and Maintenance
Notice:Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions. Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required Services
‐
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑17.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑76.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required Services
‐
Severe are for vehicles that are:
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.
Page 517 of 584

Black plate (3,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-3
{WARNING
Performing maintenance work
can be dangerous and can
cause serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level.
See Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑62.
.Inspect the tires for wear. See
Tire Inspection on page 10‑68.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑28.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑10.
Page 521 of 584

Black plate (7,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-7
Footnotes—Maintenance
Schedule Additional Required
Services —Normal
a) Check all fuel and vapor lines
and hoses for proper hook‐up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed.
b) Or every four years, whichever
comes first. c)
Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
d) Or every five years, whichever
comes first. See Cooling System on
page 10‑19.
e) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
Page 523 of 584

Black plate (9,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-9
Footnotes—Maintenance
Schedule Additional Required
Services —Severe
a) Extreme service. For vehicles
mainly driven off‐road in four‐wheel
drive or used in farming, mining,
forestry, Department of Natural
Resources (DNR), or snow plowing.
b) Check all fuel and vapor lines
and hoses for proper hook‐up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed.
c) Or every four years, whichever
comes first. d)
Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
e) Or every five years, whichever
comes first. See Cooling System on
page 10‑19.
f) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.Special Application
Services
.Allison Transmission™
Vehicles Only: Replace external
transmission filter at first engine
oil change only.
.Vehicles with Dual Wheels:
Check dual wheel nut torque
at 160 km/100 mi, 1 600 km/
1,000 mi and 9 700 km/6,000 mi.
.Severe Commercial Use
Vehicles Only: Lubricate
chassis components every
5 000 km/3,000 mi.
.Have underbody flushing service
performed once a year.
Page 527 of 584

Black plate (13,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-13
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an
Allison Transmission, see the maintenance schedule section in the Duramax Diesel Supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specfication, or equivalent,
of the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is
recommended. See
Engine Oil on page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant.
See
Engine Coolant on page 10‑20.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967,
in Canada 89021320).
Hydraulic Clutch System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967,
in Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Page 531 of 584

Black plate (17,1)Chevrolet Silverado Owner Manual - 2012
Service and Maintenance 11-17
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Page 546 of 584

Black plate (6,1)Chevrolet Silverado Owner Manual - 2012
13-6 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its
Customer Assistance Center.
Any TTY user in the U.S. can
communicate with Chevrolet by
dialing: 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Chevrolet Owner Center (U.S.)
www.chevyownercenter.com
Information and services
customized for your specific
vehicle—all in one convenient
place.
.Digital owner manual, warranty
information, and more.
.Storage for online service and
maintenance records.
.Chevrolet dealer locator for
service nationwide.
.Exclusive privileges and offers.
.Recall notices for your specific
vehicle.
.OnStar and GM Cardmember
Services Earnings summaries.
Other Helpful Links
Chevrolet —www.chevrolet.com
Chevrolet Merchandise —
www.chevymall.com
Help Center —www.chevrolet.com/
pages/mds/helpcenter/faq.do
.FAQ
.Contact Us
My GM Canada www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease. Here are a few of the valuable tools
and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred
GM dealers.
.My Driveway: Access quick links
to parts and service estimates,
check trade-in values,
or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.