service CHEVROLET SILVERADO 2012 2.G Workshop Manual

Black plate (28,1)Chevrolet Silverado Owner Manual - 2012
9-28 Driving and Operating
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the
vehicle is moving. After shifting
to neutral, continue to firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop. Shift to P (Park) with an
automatic transmission,
or Neutral with a manual
transmission. Turn the ignition
to LOCK/OFF.
4. Set the parking brake. See Parking Brake on page 9‑60.{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled
over, and must be shut off while
driving, turn the ignition to
ACC/ACCESSORY.
On vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service. Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.

Black plate (35,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-35
Shifting out of Park
This vehicle is equipped with
an electronic shift lock release
system. The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless
the ignition is in ON/RUN or
ACC/ACCESSORY and the
regular brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑92 for more information. To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Move the shift lever to the
desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking (Manual
Transmission)
If the vehicle has a manual
transmission, before you get out of
the vehicle, move the shift lever into
R (Reverse), and firmly apply the
parking brake. Once the shift lever
has been placed into R (Reverse)
with the clutch pedal pressed in,
turn the ignition key to LOCK/OFF,
remove the key and release the
clutch.
If you are parking on a hill, or if the
vehicle is pulling a trailer, see
Driving Characteristics and Towing
Tips on page 9‑82.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (50,1)Chevrolet Silverado Owner Manual - 2012
9-50 Driving and Operating
Electronic Transfer Case
The transfer case knob is located
next to the steering column.
Use the dial to shift into and out of
four-wheel drive.
Recommended Transfer Case Settings
Driving ConditionsTransfer Case Settings
2m 4m4n N
Normal YES Severe YES
Extreme YES
Vehicle in Tow* YES
*See Recreational Vehicle Towing on page 10‑97 orTowing the Vehicle on
page 10‑97.
You can choose among four driving
settings:
Indicator lights in the dial show
which setting you are in. The
indicator lights will come on briefly
when you turn on the ignition and
one will stay on. If the lights do not
come on, you should take the
vehicle to your dealer for service.
An indicator light flashes while
shifting the transfer case and remains illuminated when the shift
is complete. If for some reason
the transfer case cannot make a
requested shift, it will return to the
last chosen setting.
2
m(Two-Wheel Drive High):
This setting is used for driving in
most street and highway situations.
The front axle is not engaged in
Two-Wheel Drive. This setting also
provides the best fuel economy.

Black plate (51,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-51
4m(Four-Wheel Drive High):Use
the Four-Wheel Drive High position
when extra traction is needed, such
as on snowy or icy roads or in most
off-road situations. This setting also
engages the front axle to help drive
the vehicle. This is the best setting
to use when plowing snow.
4
n(Four-Wheel Drive Low):
This setting also engages the front
axle and delivers extra torque.
You may never need this setting.
It sends maximum power to all
four wheels. You might choose
Four-Wheel Drive Low while driving
off-road in deep sand, deep mud,
deep snow, and while climbing or
descending steep hills.
If the vehicle has StabiliTrak
®,
shifting into Four-Wheel Drive Low
will turn Traction Control and
StabiliTrak off. See StabiliTrak
®
System on page 9‑62.
{WARNING
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone
else could be seriously injured.
Be sure to set the parking brake
before placing the transfer case in
N (Neutral). SeeParking Brake on
page 9‑60.
N (Neutral): Shift the vehicle's
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10‑97 orTowing the Vehicle
on page 10‑97 for more information.
If the SERVICE 4 WHEEL DRIVE
message stays on, you should
take the vehicle to your dealer
for service. See “SERVICE
4 WHEEL DRIVE message”
under Transmission Messages on
page 5‑50. Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed, except when
shifting from Four-Wheel Drive Low.
See
“Shifting Out of Four-Wheel
Drive Low” for more information.
Shifting Into Four-Wheel
Drive Low
When Four-Wheel Drive Low is
engaged, vehicle speed should be
kept below 72 km/h (45 mph).
Extended high-speed operation in
Four-Wheel Drive Low may damage
or shorten the life of the drivetrain.
To shift to the Four-Wheel Drive
Low position, the ignition must be in
ON/RUN and the vehicle must be
stopped or moving less than 5 km/h
(3 mph) with the transmission in
N (Neutral). The preferred method
for shifting into Four-Wheel Drive
Low is to have the vehicle moving
1.6 to 3.2 km/h (1 to 2 mph).

Black plate (54,1)Chevrolet Silverado Owner Manual - 2012
9-54 Driving and Operating
4. Release the parking brake priorto moving the vehicle.
Notice: Shifting the transmission
into gear before the requested
mode indicator light has stopped
flashing could damage the
transfer case. To help avoid
damaging the vehicle, always wait
for the mode indicator lights to
stop flashing before shifting the
transmission into gear.
5. Start the engine and shift the transmission to the desired
position.
Excessively shifting the transfer
case into or out of the different
modes may cause the transfer case
to enter the shift protection mode.
This will protect the transfer case
from possible damage and will only
allow the transfer case to respond
to one shift per 10 seconds.
The transfer case may stay in this
mode for up to three minutes.Automatic Transfer Case
The transfer case knob is located
next to the steering column.
Use the dial to shift into and out of
Four-Wheel Drive.
You can choose among five driving
settings:
Indicator lights in the dial show
which setting you are in. The
indicator lights will come on briefly
when you turn on the ignition and
one will stay on. If the lights do not
come on, you should take the
vehicle to your dealer for service. An indicator light will flash while
shifting the transfer case. It will
remain illuminated when the shift is
complete. If for some reason the
transfer case cannot make a
requested shift, it will return to the
last chosen setting.
2
m(Two-Wheel Drive High):
This setting is used for driving in
most street and highway situations.
The front axle is not engaged in
Two-Wheel Drive. This setting also
provides the best fuel economy.
AUTO (Automatic Four-Wheel
Drive): This setting is ideal for
use when road surface traction
conditions are variable. When
driving the vehicle in AUTO, the
front axle is engaged, but the
vehicle's power is sent only to
the front and rear wheels
automatically based on driving
conditions. Driving in this mode
results in slightly lower fuel
economy than Two-Wheel
Drive High.

Black plate (55,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-55
4m(Four-Wheel Drive High):
Use the Four-Wheel Drive High
position when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
This setting also engages the front
axle to help drive the vehicle.
This is the best setting to use when
plowing snow.
4
n(Four-Wheel Drive Low): This
setting also engages the front axle
and delivers extra torque. You may
never need this setting. It sends
maximum power to all four wheels.
You might choose Four-Wheel Drive
Low if you are driving off-road in
deep sand, deep mud, deep snow,
and while climbing or descending
steep hills.
If the vehicle has StabiliTrak
®,
shifting into Four-Wheel Drive Low
will turn Traction Control and
StabiliTrak off. See StabiliTrak
®
System on page 9‑62.
{WARNING
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone
else could be seriously injured.
Be sure to set the parking brake
before placing the transfer case in
N (Neutral). SeeParking Brake on
page 9‑60.
N (Neutral): Shift the vehicle's
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10‑97 orTowing the Vehicle
on page 10‑97 for more information.
If the SERVICE 4 WHEEL DRIVE
message stays on, you should
take the vehicle to your dealer
for service. See “SERVICE
4 WHEEL DRIVE message”
under Transmission Messages on
page 5‑50. Shifting Into Four-Wheel Drive
High or AUTO (Automatic
Four-Wheel Drive)
Turn the knob to the Four-Wheel
Drive High or AUTO position. This
can be done at any speed, except
when shifting from Four-Wheel
Drive Low. The indicator light will
flash while shifting. It will remain on
when the shift is completed.
Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed, except when
shifting from Four-Wheel Drive Low.
The indicator light will flash while
shifting. It will remain on when the
shift is completed.

Black plate (58,1)Chevrolet Silverado Owner Manual - 2012
9-58 Driving and Operating
3. Turn the transfer case dial toTwo-Wheel Drive High,
Four-Wheel Drive High,
or AUTO.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
4. Release the parking brake prior to moving the vehicle.
Notice: Shifting the transmission
into gear before the requested
mode indicator light has stopped
flashing could damage the
transfer case. To help avoid
damaging the vehicle, always wait
for the mode indicator lights to
stop flashing before shifting the
transmission into gear.
5. Start the engine and shift the transmission to the desired
position.Brakes
Antilock Brake
System (ABS)
This vehicle might have the Antilock
Brake System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
When the engine is started and the
vehicle begins to drive away, ABS
checks itself. A momentary motor or
clicking noise might be heard while
this test is going on. This is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
on page 5‑27. Along with ABS, the vehicle has a
Dynamic Rear Proportioning (DRP)
system. If there is a DRP problem,
both the brake and ABS warning
lights come on accompanied by a
10‐second chime. The lights and
chime will come on each time the
ignition is turned on until the
problem is repaired. See your dealer
for service.
Let us say the road is wet and you
are driving safely. Suddenly, an
animal jumps out in front of you.
You slam on the brakes and
continue braking. Here is what
happens with ABS:
A computer senses that the wheels
are slowing down. If one of the
wheels is about to stop rolling, the
computer will separately work the
brakes at each front wheel and at
both rear wheels.

Black plate (63,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-63
StabiliTrak is on automatically
whenever the vehicle is started.
To assist with directional control of
the vehicle, the system should
always be left on. Trailer Sway
Control (TSC) is also on
automatically when the vehicle is
started. SeeTrailer Sway Control
(TSC) on page 9‑114 for more
information.
When the vehicle is started and
begins to move, the system
performs several diagnostic checks
to insure there are no problems.
The system may be heard or felt
while it is working. This is normal
and does not mean there is a
problem with the vehicle. The
system should initialize before the
vehicle reaches 32 km/h (20 mph).
In some cases, it may take
approximately 3.2 km (2 mi) of
driving before the system initializes. If cruise control is being used when
StabiliTrak activates, the cruise
control automatically disengages.
The cruise control can be
re-engaged when road conditions
allow. See
Cruise Control on
page 9‑66.
If the system fails to turn on or
activate, the StabiliTrak light along
with a message will be displayed on
the Driver Information Center (DIC).
If a DIC message appears, make
sure the StabiliTrak system has not
been turned off using the Traction
Control System (TCS)/StabiliTrak
button. Then turn the vehicle off,
wait 15 seconds, and then turn it
back on again to reset the system.
If any of the messages still appear
on the DIC, the vehicle should be
taken in for service. For more
information on the DIC messages,
see Ride Control System Messages
on page 5‑47.
The StabiliTrak light will flash on the
instrument panel cluster when the
system or the TSC feature is both
on and activated.
The system may be heard or felt
while it is working; this is normal.
The TCS/StabiliTrak button is
located on the instrument panel.

Black plate (65,1)Chevrolet Silverado Owner Manual - 2012
Driving and Operating 9-65
If traction control is turned off,
only the brake-traction control
portion of traction control will work.
The engine speed management will
be disabled. In this mode, engine
power is not reduced automatically
and the driven wheels can spin
more freely. This can cause the
brake-traction control to activate
constantly.
Notice:If the wheel(s) of one axle
is allowed to spin excessively
while the StabiliTrak
®, ABS, brake
warning lights, and any relevant
DIC messages are displayed, the
transfer case could be damaged.
The repairs would not be covered
by the vehicle warranty. Reduce
engine power and do not spin the
wheel(s) excessively while these
lights and messages are
displayed.
The TCS may activate on dry or
rough roads or under conditions
such as heavy acceleration while turning or abrupt upshifts/downshifts
of the transmission. When this
happens, a reduction in acceleration
may be noticed, or a noise or
vibration may be heard. This is
normal.
If cruise control is being used when
the system activates, the StabiliTrak
light will flash and cruise control
will automatically disengage.
Cruise control may be reengaged
when road conditions allow.
See
Cruise Control on page 9‑66.
StabiliTrak may also turn off
automatically if it determines that a
problem exists with the system.
If the problem does not clear itself
after restarting the vehicle, see your
dealer for service.
Non-hybrid vehicles with StabiliTrak
have a Trailer Sway Control (TSC)
feature. See Trailer Sway Control
(TSC) on page 9‑114. Non-hybrid vehicles with StabiliTrak
have a Hill Start Assist (HSA)
feature. See
Hill Start Assist (HSA)
on page 9‑62.
Adding non‐dealer accessories can
affect the vehicle's performance.
See Accessories and Modifications
on page 10‑3.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.

Black plate (70,1)Chevrolet Silverado Owner Manual - 2012
9-70 Driving and Operating
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST:If this
message occurs, take the vehicle to
your dealer to repair the system.
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice, and slush. For cleaning
instructions, see Exterior Care
on page 10‑102.
.The park assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.
.A trailer was attached to the
vehicle, or an object was
hanging out of the tailgate during
the last drive cycle. Once the
object is removed and the
tailgate is raised, URPA will
return to normal operation.
.A tow bar is attached to the
vehicle.
.The bumper is damaged.
Take the vehicle to your dealer
to repair the system.
.Other conditions, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck, are affecting
system performance.
Rear Vision
Camera (RVC)
If available, the Rear Vision Camera
(RVC) system displays part of the
scene behind the vehicle.
{WARNING
The RVC system does not display
pedestrians, bicyclists, animals,
or any other object located
outside the camera's field of view,
below the bumper, or under the
vehicle.
Do not back the vehicle using
only the RVC screen or by
using the screen during
longer, higher speed backing
maneuvers, or where there could
be cross-traffic. Perceived
distances may be different from
actual distances.
(Continued)