lock CHEVROLET SILVERADO 2014 2.G Owners Manual
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Page 465 of 546

Black plate (91,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Vehicle Care 10-91
1. Put the tools (4) in the toolbag (5) and place them in the
retaining bracket (3).
2. Tighten down the wing nut (3).
3. Assemble the wheel blocks (2) and jack (7) together with the
wing nut (1) and retaining
bolt (8).
4. Position the jack (7) in the mounting bracket (6). Position
the holes in the base of the
jack (7) onto the pin in the
mounting bracket (6).
5. Return them to their original location in the vehicle. See
“Removing the Spare Tire and
Tools.”
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly. See Tire Pressure on
page 10-63 andVehicle Load Limits
on page 9-16. For instructions on how to remove, install, or store a
spare tire, see
Tire Changing on
page 10-80.
If equipped with a temporary use
full-size spare tire, it is indicated on
the tire sidewall. See Tire Sidewall
Labeling on page 10-56. This spare
tire should not be driven on over
112 km/h (70 mph), or 88 km/h
(55 mph) when pulling a trailer, at
the proper inflation pressure.
Repair and replace the road tire as
soon as it is convenient, and stow
the spare tire for future use.
{Caution
If the vehicle has four-wheel drive
and a different size spare tire is
installed, do not drive in
four-wheel drive until the flat tire
is repaired and/or replaced. The
vehicle could be damaged and
the repairs would not be covered
by the warranty. Never use
(Continued)
Caution (Continued)
four-wheel drive when a different
size spare tire is installed on the
vehicle.
The vehicle may have a different
size spare tire than the road tires
originally installed on the vehicle.
This spare tire was developed for
use on this vehicle, so it is all right
to drive on it. If the vehicle has
four-wheel drive and a different size
spare tire is installed, drive only in
two-wheel drive.
After installing the spare tire on the
vehicle, stop as soon as possible
and check that the spare tire is
correctly inflated.
Have the damaged or flat road tire
repaired or replaced and installed
back onto the vehicle as soon as
possible so the spare tire will be
available in case it is needed again.
Page 473 of 546

Black plate (99,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Vehicle Care 10-99
Use the following procedure to dolly
tow a two-wheel-drive vehicle from
the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9-55.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
See your dealer for the procedure to
tow this vehicle.Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-12.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning (Continued)
Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Page 477 of 546

Black plate (103,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Vehicle Care 10-103
Caution (Continued)
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
{Caution
To avoid surface damage, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect the front and rear
suspension and steering system for
damaged, loose, or missing parts or
signs of wear. Inspect hydraulic
power steering systems for proper
hook-up, binding, leaks, cracks,
chafing, etc. Visually check constant
velocity joints, rubber boots, and
axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, Spring and
Fall, use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody carwashing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Page 481 of 546

Black plate (107,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Vehicle Care 10-107
Care of Safety Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.Use the following guidelines for
proper floor mat usage:
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do not
interfere with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the floor mat
to unlock each retainer and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.
Page 486 of 546

Black plate (4,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
11-4 Service and Maintenance
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. SeeExterior
Care on page 10-99. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10-38.
.Check tire inflation pressures.
See Tire Pressure on
page 10-63.
.Inspect tire wear. See Tire
Inspection on page 10-69.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10-18.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10-99.
.Check restraint system
components. See Safety System
Check on page 3-20.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10-99.
.Check starter switch. See Starter
Switch Check on page 10-36.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10-37.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10-37.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10-38.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2-22.
.Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing on
page 10-80.
Page 495 of 546

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Service and Maintenance 11-13
UsageFluid/Lubricant
Manual Transmission DEXRON
®-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Floor Shift Linkage Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674) or lubricant meeting requirements of NLGI #2 Category LB or GC-LB.
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front Axle (1500 Series) –
Four-Wheel Drive SAE 80W-90 Axle Lubricant (GM Part No. 89021671, in
Canada 89021672).
Front Axle (4WD 2500/3500) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in Canada 89021678).
Rear Axle (1500) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Rear Axle (2500/3500) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in Canada 89021678).
Transfer Case (Four-Wheel Drive) DEXRON
®-VI Automatic Transmission Fluid.
Page 512 of 546

Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Page 513 of 546

Black plate (7,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-7
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Page 519 of 546

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-13
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Page 521 of 546

Black plate (15,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-15
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology inGM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.