radio CHEVROLET SILVERADO 2014 2.G Service Manual

Black plate (29,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-29
Pressinggwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
Select thegscreen button to
launch audio voice recognition.
If the voice button is pressed in a
radio screen, the voice commands
for radio and media features are
available
“Switch to AM”: Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM”: Switch bands to
FM and tune to the last FM radio
station.
“Switch to XM”: Switch bands to
XM and tune to the last XM channel.
“Tune to AM”:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”). “Tune to FM”:
Tune to the radio station whose
frequency is identified in the
command (like
“one o one
point one”).
“Tune to AM
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to FM
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to FM HD
”: Tune to
the HD Radio station whose
frequency and HD channel is
identified in the command.
“Tune to XM number>”: Tune to the XM radio
station whose channel number is
identified in the command.
“Tune to XM name>”: Tune to the XM radio
station whose channel name is
identified in the command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist”: Begin a dialog to
enter a specific Artist name.
“Play Artist ”:
Begin playback of the media
selection identified in the command.
“Play Album”: Begin a dialog to
enter a specific album name.
“Play Album ”:
Begin playback of the identified
album name in the command.
“Play Song”: Begin a dialog to
enter a specific song name.
“Play Song ”: Begin
playback of the identified song
name in the command.
“Play Genre”: Begin a dialog to
enter a specific genre.

Black plate (31,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-31
There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
of song files connected to the
system is between 4,000 and 8,000,
the content cannot be accessed
directly with one command like
“Play .”
The restriction is that the command
“Play Song”must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play .” The
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play. Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.Voice Recognition for the
Phone
“Call ”:
Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,”
“At Work,” “On Mobile,” or“On
Other”: Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ”: Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“Pair Phone”: Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“Switch Phone”: Select a different
phone for outgoing calls.

Black plate (32,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-32 Infotainment System
“Voice Keypad”:Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail”: Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped)
“OnStar”: Begin Onstar Voice
Recognition.
Phone
Bluetooth (Overview)
Instructions for using the cell phone
may differ between infotainment
systems. The base radio and base
radio with connectivity instructions
are included in this manual. See the
infotainment manual for instructions
on the uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See
“Pairing”in
this section.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this
section.
.See “Storing and Deleting Phone
Numbers” in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
(Continued)

Black plate (33,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-33
Warning (Continued)
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g(Push to Talk): Press to answer
incoming calls, confirm system
information, and start voice
recognition.
c(End Call): Press to end a call,
reject a call, or cancel an operation.
Press to mute or unmute the
infotainment system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-3.
MENU: Turn to scroll through a list.
Press to select the highlighted list
option.
{(Home Page): Press to go to the
Home Page. See Home Page on
page 7-5. PHONE:
Select to enter the phone
main menu. See Bluetooth
(Infotainment Controls - Base
Radio) on page 7-34 orBluetooth
(Voice Recognition - Base Radio) on
page 7-38 orBluetooth (Overview)
on page 7-32 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-43 or
Bluetooth (Voice Recognition - Base
Connected Radio) on page 7-48.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.

Black plate (34,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-34 Infotainment System
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth.
Bluetooth (Infotainment
Controls - Base Radio)
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-3.
Switching to Handset or
Hands-Free Mode
To switch between handset mode
and hands-free mode, use the
OnStar command, “transfer call.”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See OnStar
Overview.
Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once per phone,
unless the pairing information on the cell phone changes or the
cell phone is deleted from the
system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were newly
paired to the system. To connect
to a different paired phone, see
“Connecting to a Different
Phone”
later in this section.
Pairing a Phone or Device
1. From the Home Page, turn the MENU knob to access the
PHONE screen button, then
press the MENU knob to select
the PHONE screen button. If a
device has been previously
paired, the main Phone menu
will be shown. If no devices
have been paired, Step 2 can be
skipped.

Black plate (38,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-38 Infotainment System
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Presscon the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button. From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say
“Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5. 4. Start the pairing process on the
cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1−5 to pair additional phones.

Black plate (43,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-43
3. Say“Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all phone pairing
information. For information on how
to delete this information, see
“Deleting a Paired Phone.”
Bluetooth (Infotainment
Controls - Base
Connected Radio)
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-3.
Switching to Handset or
Hands-Free Mode
To switch between handset or
hands-free mode, from the Home
Page select the PHONE to display
Call View.
.While the active call is
hands-free, press the Handset
screen button to switch to the handset mode. The screen
button changes to Hands-Free
once the Bluetooth device
confirms it is operating as
handset.
.While the active call is handset,
select the Hands-Free screen
button to switch to the
hands-free mode. The screen
button changes to Handset once
the Bluetooth device confirms it
is operating as hands-free.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See
OnStar
Overview on page 14-1.

Black plate (48,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-48 Infotainment System
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-25 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone. 2. Say
“Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” and then say
the contact name. For example
“Call John at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (US and
Canada)
1. Press
g. The system responds
“Command Please,” followed by
a tone. 2. Say
“Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.

Black plate (49,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-49
Using the“Voice Keypad”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters.
Using the “Voice mail” Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice mail.”
The system dials the voice mail
number of the connected phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement on
page 13-15.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone
®,
iPod®, iPod classic®, iPod nano®, iPod shuffle
®, and iPod touch®are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio.

Black plate (50,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-50 Infotainment System
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-866-635–2349.
.Canadian Customers —See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from
SiriusXM
®is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating as
SiriusXM Canada). HD Radio Technology
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio™
and the HD,
HD Radio, and “Arc”logos are
proprietary trademarks of iBiquity
Digital Corp.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.