maintenance CHEVROLET SILVERADO 2014 2.G Workshop Manual

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Service and Maintenance 11-13
UsageFluid/Lubricant
Manual Transmission DEXRON
®-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Floor Shift Linkage Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674) or lubricant meeting requirements of NLGI #2 Category LB or GC-LB.
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front Axle (1500 Series) –
Four-Wheel Drive SAE 80W-90 Axle Lubricant (GM Part No. 89021671, in
Canada 89021672).
Front Axle (4WD 2500/3500) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in Canada 89021678).
Rear Axle (1500) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Rear Axle (2500/3500) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in Canada 89021678).
Transfer Case (Four-Wheel Drive) DEXRON
®-VI Automatic Transmission Fluid.

Black plate (14,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
11-14 Service and Maintenance
UsageFluid/Lubricant
Front Axle Driveshaft Splines (All
4WD 1500/2500/3500 Series) and
Rear Axle Driveshaft Splines (All
2WD 1500 Series with Automatic Transmission) Spline Lubricant, Special Lubricant (GM Part No. 19257121, in
Canada 19257122).
Rear Driveline Center Spline (Two-Piece Driveshaft) Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Body Door Hinge Pins, Tailgate
Hinge and Linkage, and Fuel Door Hinge Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Canada 10953437).

Black plate (15,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Service and Maintenance 11-15
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If your vehicle has a diesel engine, see the Duramax diesel supplement for more information.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 15908915 A3085C
Oil Filter 4.3L V6 89017525 PF63
5.3L V8; 6.2L V8 89017525 PF63
6.0L V8 89017524 PF48
Passenger Compartment Air Filter 22808781 CF188
Spark Plugs 4.3L V6 12622441 41–114
5.3L V8; 6.2L V8 12622441 41–114
6.0L V8 12621258 41–110
Wiper Blades
Driver Side –55 cm (21.7 in) 22754397-
Passenger Side –55 cm (21.7 in) 22754398-

Black plate (16,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
11-16 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Black plate (17,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Service and Maintenance 11-17
DateOdometer
Reading Serviced By Services Performed

Black plate (18,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
11-18 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (4,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience is a one-stop resource
that allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.

Black plate (5,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-5
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Take a trip to the Chevrolet Owner
Centre:
.Chat live with online help
representatives.
.Use the Vehicle Tools section.
.Access third party enthusiast
sites and social media networks.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download the owner manual for
your vehicle, quickly and easily.
.Find the
Chevrolet-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.

Black plate (11,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-11
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
i-6 INDEX
Gauges (cont'd)Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-13
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-16
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-77
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-39
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-39
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-39
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-39
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-40
High-Beam On Light . . . . . . . . . . 5-29
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-29
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-30
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-29
Highway Hypnosis . . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . . 9-12
Hill Descent Control (HDC) . . . . 9-59
Hill Descent Control Light . . . . . . 5-26
Hill Start Assist (HSA) . . . . . . . . . 9-57
Home Page . . . . . . . . . . . . . . . . . . . . . 7-5
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
Hydraulic Clutch . . . . . . . . . . . . . . 10-18
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ignition Positions . . . . . . . . . . . . . . 9-25
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-37
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-26
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-39
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-18
Internet Radio Pandora . . . . . . . . . . . . . . . . . . . . . . 7-12
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii