service CHEVROLET SILVERADO 2014 2.G Owners Manual

Black plate (2,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
2014 Chevrolet Silverado Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-39
Bulb Replacement . . . . . . . . . . 10-39
Electrical System . . . . . . . . . . . . 10-43
Wheels and Tires . . . . . . . . . . . 10-54
Jump Starting . . . . . . . . . . . . . . . 10-92
Towing the Vehicle . . . . . . . . . . 10-96
Appearance Care . . . . . . . . . . . 10-99
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-16 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle has the Duramax
®
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23187825 B Second Printing©2013 General Motors LLC. All Rights Reserved.

Black plate (4,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
iv Introduction
Danger, Warnings, and
Cautions
{Danger
Text marked{Danger provides
information on risk of fatal injury.
Disregarding this information may
endanger life.
{Warning
Text marked{Warning provides
information on risk of accident or
injury. Disregarding this
information may lead to injury.
{Caution
Text marked{Caution provides
information that may indicate a
hazard that could result in injury
or death. It could also result in
possible damage to the vehicle.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (23,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
In Brief 1-23
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorite pages
can be set.
To store the station to a position in
the list, while on the active source
main page, such as AM, FM,
or SiriusXM (If Equipped), press and
hold a Favorites/Soft Key button on
the faceplate.
See“Storing Radio Station Presets”
under AM-FM Radio on page 7-8.
Setting the Clock
SeeClock on page 5-5.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.).
.www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio on page 7-10.
Portable Audio Devices
This vehicle has a 3.5 mm (1/8 in)
auxiliary input jack, SD card reader,
and USB ports in the center
console. External devices such as
iPods
®, laptop computers, MP3
players, CD changers, and USB
storage devices may be connected,
depending on the audio system.
See USB Port on page 7-18, SD
Card Reader on page 7-21,
Auxiliary Jack on page 7-21.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.

Black plate (31,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
In Brief 1-31
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services when activated. See
OnStar Overview on page 14-1.

Black plate (3,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Keys, Doors, and Windows 2-3
5. Repeat Steps 2–4 two moretimes. After the third time, turn to
ON/RUN; the key is learned and
all previously known keys will no
longer work with the vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a
Recognized Key.”
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14-1.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System on page 2-3.

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Keys, Doors, and Windows 2-13
Immobilizer
SeeRadio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position. The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses on page 10-43. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, see
Keys
on page 2-1. To program additional
transmitters, see Remote Keyless
Entry (RKE) System Operation on
page 2-3.
Do not leave the key or device that
disarms or deactivates the vehicle
alarm system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.

Black plate (7,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Seats and Restraints 3-7
Storing Memory Positions
To save positions to the“1”and “2”
buttons:
1. Adjust the driver seat, outside mirrors, and adjustable pedals (if
equipped) to the desired driving
positions.
2. Press and hold SET and “1”at
the same time until a beep
sounds.
3. Repeat Steps 1 and 2 for a second driver using “2.”
To save positions to the
B(Exit)
button and easy exit features:
1. Adjust the driver seat, adjustable pedals (if equipped), and the
outside mirrors on some vehicles
to the desired positions for
getting out of the vehicle.
2. Press and hold SET and
Bat
the same time until a beep
sounds. Manually Recalling Memory
Positions
If the vehicle is off, or in ON/RUN/
START but not in P (Park), press
and hold "1," "2," or
Bto manually
recall the previously stored memory
positions. Releasing "1,” "2," or
B
before the stored positions are
reached stops the recall.
If the vehicle is in ON/RUN/START
and in P (Park), press and release
“1,” “2,”or
Bto manually recall the
previously stored memory positions.
Placing the ignition in OFF/LOCK
before the stored positions are
reached stops the recall.
If something has blocked the driver
seat and/or adjustable pedals while
recalling a memory position, the
recall may stop. Remove the
obstruction; then press and hold the
appropriate manual control for the
memory item that is not recalling for
two seconds. Try recalling the
memory position again by pressing
the appropriate memory button. If the memory position is still not
recalling, see your dealer for
service.
Automatically Recalling Memory
Positions (Auto Memory Recall)
The Auto (Automatic) Memory
Recall feature automatically recalls
the current driver
’s previously stored
“1” or“2” position when entering the
vehicle.
If the Auto Memory Recall feature is
enabled in the vehicle
personalization menu, memory “1”
or “2” positions are recalled in the
following ways:
.PressKon the RKE transmitter
and open the driver door.
.PressKon the RKE transmitter
when the driver door is
already open.
See Vehicle Personalization on
page 5-46.

Black plate (8,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
3-8 Seats and Restraints
To stop recall movement, press one
of the memory, power mirror or
power seat controls; or press the
adjustable pedal control (if
equipped).
If something has blocked the driver
seat and/or the adjustable pedals (if
equipped) while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing
Kon the RKE transmitter.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Recall
If programmed on in the vehicle
personalization menu, the easy exit
feature automatically moves the
driver seat, adjustable pedals (if
equipped), and outside mirrors on
some vehicles to the memory
positions saved to the
B(Exit) button. See
“Storing Memory
Positions” listed previously. See
also Vehicle Personalization on
page 5-46.
Easy exit recall automatically
activates when one of the following
occurs:
.The vehicle is turned off and the
driver door is opened within a
short time.
.The vehicle is turned off with the
driver door open.
If something has blocked the driver
seat and/or adjustable pedals (if
equipped) while recalling the exit
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the exit feature not
recalling for two seconds. Try
recalling the exit position again.
If the exit position is still not
recalling, see your dealer for
service.
Heated and Cooled Front
Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

Black plate (28,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
3-28 Seats and Restraints
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps, turn on the
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps, and turn off
the hazard warning flashers by
using the controls for those
features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13-13 andEvent Data
Recorders on page 13-14.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the passenger side instrument
panel endcap has the switch
pictured in the following illustration,
the vehicle has an airbag on-off
switch that you can use to manually
turn on or off the front outboard
passenger frontal airbag. See
Instrument Panel on page 1-2.