lock CHEVROLET SILVERADO 2015 3.G Owners Manual
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Page 468 of 543

Black plate (97,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-97
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dinghy tow:
1. Position the vehicle being towed behind the tow vehicle, facing
forward and on a level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
For vehicles with an Electric
Parking Brake (EPB), the
parking brake cannot be applied
and the tires must be chocked. 4. Shift the transfer case to
N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive on page 9-42. Check that
the vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting.
5. Shift the transmission into D (Drive). Turn the engine off.
Then shift the transmission into
P (Park).
6. Wait for at least 10 seconds, then restart the engine.
7. Shift the transmission to D (Drive), then turn the engine off
again.
{Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle. 8. Disconnect the negative battery
cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
9. Shift the transmission to P (Park).
{Caution
If the steering column is locked,
vehicle damage may occur.
10. Move the steering wheel to make sure the steering column
is unlocked.
11. With a foot on the brake pedal, release the parking brake.
Keep the ignition key in the
towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
Page 470 of 543

Black plate (99,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-99
Caution (Continued)
warranty. Never tow the vehicle
with the rear wheels on the
ground.
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two-wheel-drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See “Rear Towing (Rear Wheels Off
the Ground)” later in this section. Front Towing (Front Wheels Off
the Ground)
–Four-Wheel-Drive
Vehicles
To dolly tow a four-wheel-drive
vehicle from the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure that the
front wheels are locked into the
straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive on page 9-42 for the
proper procedure.
Page 471 of 543

Black plate (100,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
10-100 Vehicle Care
8. Release the parking brake onlyafter the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition to LOCK/OFF.
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the dolly. 2. Set the parking brake. See
Parking Brake on page 9-51.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure that the
front wheels are locked into the
straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). To dolly tow a four-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the
dolly.
2. Set the parking brake. See Parking Brake on page 9-51.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure that the
front wheels are locked into the
straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9-42 for the proper
procedure.
7. Turn the ignition to LOCK/OFF.
Page 472 of 543

Black plate (101,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-101
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants on page 11-12.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning(Continued)
Caution (Continued)
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
{Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
This symbol
eis on any
underhood compartment electrical
center that should not be power washed. This could cause damage
that would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow with the car wash
instructions. The windshield wiper
and rear window wiper, if equipped,
must be off. Remove any
accessories that may be damaged
or interfere with the car wash
equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
Page 476 of 543

Black plate (105,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Vehicle Care 10-105
Caution (Continued)
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect other brake parts,
including drums, wheel cylinders,
calipers, parking brake, master
cylinder, brake fluid reservoir,
vacuum pipes, electric vacuum
pump including bracket and vent
hose, if equipped.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
hook-up, binding, leaks, cracks,
chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
1500 Series vehicles, at least every
other oil change lubricate the outer
tie rod ends.
2500/3500 Series vehicles, at least
every other engine oil change
lubricate the upper and lower
control arm ball joints. Control arm
ball joints on 1500 series vehicles
are maintenance-free.
2500/3500 Series vehicles equipped
with steering linkage, at least every
other engine oil change lubricate thetie rod ball joints, idler arm pivot
shaft bearings, idler arm socket, and
pitman arm socket.
{Caution
Lubrication of applicable Steering/
Suspension points should not be
done unless temperature is -12°C
(10°F) or higher, or damage could
result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
Page 481 of 543

Black plate (110,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
10-110 Vehicle Care
Removing and Replacing the
Floor Mats
Pull up on the rear of the driver side
floor mat to unlock each retainer
and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.
Page 485 of 543

Black plate (4,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
11-4 Service and Maintenance
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. SeeExterior
Care on page 10-101. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10-38.
.Check tire inflation pressures.
See Tire Pressure on
page 10-62.
.Inspect tire wear. See Tire
Inspection on page 10-69.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10-19.
.Inspect brake system. See
Exterior Care on page 10-101.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10-101. Lubricate the
suspension and steering components at least every other
oil change. (If equipped with
grease fittings)
.Check restraint system
components. See
Safety System
Check on page 3-19.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10-101.
.Check starter switch. See Starter
Switch Check on page 10-36.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10-37.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10-37.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10-38.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2-23.
.Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing on
page 10-80.
Page 495 of 543

Black plate (14,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
11-14 Service and Maintenance
UsageFluid/Lubricant
Rear Driveline Center Spline (Two-Piece Driveshaft) Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate
Hinge and Linkage, Fuel Door Hinge,
Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Canada 10953437).
Page 509 of 543

Black plate (6,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805km (500mi).
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Page 510 of 543

Black plate (7,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
Customer Information 13-7
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),