radio controls CHEVROLET SILVERADO 2016 3.G Owner's Manual
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Infotainment System 197
Projection :Touch to access
supported devices when connected.
See USB Port (Base Radio) 0209
or USB Port (Base Radio with
Touchscreen) 0212.
Settings : Touch to access the
Personalization menu. See Vehicle
Personalization 0165.
Climate : Touch to access the
Climate menu. See Climate Control
Systems (with Heater Only) 0250 or
Climate Control Systems (with Air
Conditioning) 0252 orDual
Automatic Climate Control
System 0253.
OnStar : If equipped, touch to
access the OnStar menu. See
OnStar Overview 0500 orOnStar
Overview 0501.Software Updates
See the website for more
information.
Website Information
In the U.S., see www.chevrolet.com
In Canada, see
www.chevrolet.gm.ca
In Mexico, see
www.chevrolet.com.mx
Radio
AM-FM Radio (Base
Radio)
Playing the Radio
While on the audio main page,
press the RADIO button repeatedly
to cycle through the available
sources AM, FM, and SiriusXM
®(if
equipped) or press the MEDIA
button repeatedly to cycle through
the available sources Bluetooth
®
Audio (if equipped), CD (if
equipped), USB, and AUX.
The steering wheel controls can
also be used to adjust the volume.
See Steering Wheel Controls 0125.
AM, FM, or SiriusXM (If Equipped)
To select AM, FM, or SiriusXM (if
equipped), press the RADIO button
to toggle to the desired broadcast
source.
Press the MENU knob and the
following radio settings may display:
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Pandora Internet Radio
If equipped, Pandora®is a free
Internet radio service that streams
personalized radio stations based
on artists, tracks, genres, and
comedians. Create stations using
the Pandora website or Smartphone
application, then use
-or,to
personalize stations. To set up an
account, or for more information, go
to www.pandora.com. Pandora may
not be available in Canada or
Mexico.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Bluetooth (Voice Recognition - Base
Radio) 0227 orBluetooth
(Infotainment Controls - Base
Radio) 0223 orBluetooth
(Overview) 0222 orBluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0232. For first
time use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant.
Using the iPhone
1. Plug the device into the USB port. The phone screen must
be unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon. If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora by selecting Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry.
The login screen may display on the
device.
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Infotainment System 205
Pandora Menus
Press MENU.
Pandora has a menu with the
following:
Tone Settings :Select to adjust the
tone settings. See AM-FM Radio
(Base Radio with Touchscreen)
0 199 orAM-FM Radio (Base
Radio) 0197.
Bookmark Artist : Select to
bookmark the artist.
Bookmark Song : Select to
bookmark the song.
Auto Volume : This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio (Base Radio with
Touchscreen) 0199 orAM-FM
Radio (Base Radio) 0197.
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.
}: When selected during a track, a
choice displays to bookmark the
artist or track. This sends the
bookmark to the Pandora account.
,: When selected, Pandora stores
this information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-: When selected, Pandora stores
this information and
-is
highlighted for the remainder of the
track. This helps Pandora choose
which tracks should play on this
station.
d: When selected, Pandora
changes to the next track.
rorj: Select to play or pause
playback.
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded. Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try to connect the device again.
See Bluetooth (Voice
Recognition - Base Radio)
0 227 orBluetooth
(Infotainment Controls - Base
Radio) 0223 orBluetooth
(Overview) 0222 orBluetooth
(Infotainment Controls - Base
Radio with
Touchscreen) 0232.
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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206 Infotainment System
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
. Check that there is an active
account logged into Pandora.
. Have at least one station
created.
. For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
. For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
. Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide. Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-, the message
“Thumbs Down Error” or“Thumbs
Up Error” will display. Press OK to
dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
. Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable. Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,
check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device : Not signed in or Pandora
is down for maintenance.
No Stations Available : No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection : A few
conditions for loss of Internet
connection are:
. The connected device loses its
cellular connection.
. The device does not support
Internet connectivity.
. The device is not in the vehicle.
. The Bluetooth signal is lost.
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208 Infotainment System
is damaged or improperly
loaded, there is an error and
the disc ejects.
Playing an Audio CD
Press the MEDIA button on the
faceplate until CD is selected.
On the CD main page, either a track
number displays at the beginning of
each track, or Song, Artist, and
Album information displays when
available.
Use the following screen controls to
play the disc:
t:While on the CD main page:
. Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.
. Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
u:While on the CD main page:
. Press to seek to the next track.
. Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
j/r:While on the CD main page,
press to pause. Press again to
resume.
Z: PressZto play the songs in
random order. Press again to
turn off.
If a Blu-ray Disc
®or DVD disc is
loaded into the disc player and the
CD screen button is selected, a
message comes on the screen to
use the Video application. The
Video application is only available
on vehicles with Rear Seat
Entertainment (RSE).
CD Menu
While on the CD main page, press
the MENU knob to display the CD
menu and the following may display:
Browse : Select to display the files
or songs on the CD. Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM Radio
(Base Radio with Touchscreen)
0 199 orAM-FM Radio (Base
Radio) 0197.
Auto Volume : If equipped, this
feature adjusts the volume based on
the vehicle speed. Select the level
between Off, Low, Medium-Low,
Medium, Medium-High, and High.
Press BACK to go to the
previous menu.
DSP : If equipped, this feature
adjusts the pre-defined settings.
See “DSP” inAM-FM Radio (Base
Radio with Touchscreen) 0199 or
AM-FM Radio (Base Radio) 0197.
EQ (Equalizer) : If equipped, this
feature adjusts the equalizer
settings. See “EQ (Equalizer)” in
AM-FM Radio (Base Radio with
Touchscreen) 0199 orAM-FM
Radio (Base Radio) 0197.
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2. Turn MENU to highlight andpress to select an album name
to view a list of all songs on the
album.
3. Turn MENU to highlight and press to select the song from
the list to begin playback.
Genres: 1. Turn MENU to highlight and press to view the genres stored
on the device.
2. Turn MENU to highlight and press to select a genre name
to view a list of artists of that
genre.
3. Turn MENU to highlight and press to select to view albums
by that artist.
4. Turn MENU to highlight and press to select an album to
view songs.
5. Turn MENU to highlight and press to select the song from
the list to begin playback. Songs:
1. Turn MENU to highlight and press to view a list of all songs
stored on the device.
2. Turn MENU to highlight and press to select the song from
the list to begin playback.
USB Port (Base Radio
with Touchscreen)
Using the USB Port
The infotainment system can play
music or movies by connecting an
auxiliary device to the USB port.
USB Support
If equipped, the USB connector is in
the center stack below the climate
controls, and uses the USB 2.0
standard.
USB Supported Devices
.USB Flash Drives
. Portable USB Hard Drives
Not all iPods and USB drives are
compatible with the USB port. Make sure the iPod has the latest
firmware from Apple
®for proper
operation. iPod firmware can be
updated using the latest iTunes
®
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple
®Devices
To view supported devices in U.S.,
see my.chevrolet.com\learned.
To view supported devices in
Canada, see chevroletowner.ca.
To view supported devices in
Mexico, see your dealer for details.
USB Supported File and Folder
Structure
The infotainment system supports:
. FAT16.
. FAT32.
. exFAT.
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Infotainment System 215
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing”under“Information
Controls” inBluetooth (Voice
Recognition - Base Radio) 0227 or
Bluetooth (Infotainment Controls -
Base Radio) 0223 orBluetooth
(Overview) 0222 orBluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0232 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both the phone/device
and the infotainment system.
Launch music by pressing the
MEDIA screen button on the
Home Page.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device. 2. Once paired, go into the audio
application from the Home
Page or via the application tray.
Select MEDIA until Bluetooth
displays.
Bluetooth Audio Menu
Press the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Tone: Turn the MENU knob to
adjust the tone settings.
Press
oBACK to go back to the
previous menu.
Manage Bluetooth Devices: Select
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth Audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth Audio as
a source, the radio may show as paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.
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.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered. If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
manual controls or press the Back
button to try again.” If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say
“Back” or press the Back button
to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment screen. Press the
Dismiss button to make the pop-up
go away.
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Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for the
Phone
“Call
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call
“At Work,” “On Mobile,” or“On
Other” :Initiate a call to an entered contact and location at home, at
work, on mobile device, or on
another phone.
“Call
:Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“Pair Phone” :Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls.
“Voice Keypad” :Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin OnStar Voice
Recognition.
Bluetooth Speech Recognition
(If Equipped)
Voice Pass-Thru allows access to
the speech recognition commands
on the cell phone. See your cell
phone manufacturer ’s user guide to
see if the cell phone supports this
feature.
Activating this function will start the
Bluetooth Speech Recognition on a
connected phone.
The steering wheel controls are
used to operate this function.
Press and hold
gto activate.
A voice session begins so that voice
commands can be given to Siri
®or
many other controls provided by the
cell phone.
Press
@to exit or pressito
close and return to the previous
application prior to the start of Voice
Pass-Thru.
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Phone
Bluetooth (Overview)
Instructions for using the cell phone
may differ between infotainment
systems. The base radio and base
radio with touchscreen instructions
are included in this manual. See the
infotainment manual for instructions
on the uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
. See “Deleting a Paired Phone”
and/or “Deleting a Bluetooth
Device” in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.