remote start CHEVROLET SILVERADO 2019 Owner's Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2019, Model line: SILVERADO, Model: CHEVROLET SILVERADO 2019Pages: 474, PDF Size: 7.28 MB
Page 452 of 474

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
OnStar 451
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
OnStar 453
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0307. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Page 460 of 474

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Connected Services 459
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Page 467 of 474

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
466 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 347
Hazard Warning Flashers . . . . . . . 181
Head Restraints . . . . . . . . . . . . . . . . . 68
Head-up Display . . . . . . . . . . . . . . . . 164
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 347
Automatic . . . . . . . . . . . . . . . . . . . . . 180
Bulb Replacement . . . . . . . . . . . . 347
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 180
Flash-to-Pass . . . . . . . . . . . . . . . . . 180
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 348
High-Beam On Light . . . . . . . . . . 158
High/Low Beam Changer . . . . . 179
Lamps On Reminder . . . . . . . . . 159
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 78
Steering Wheel . . . . . . . . . . . . . . . 132
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 224
Heating . . . . . . . . . . . . . . . . . . . . 189, 191
High-Beam On Light . . . . . . . . . . . . 158 High-Speed Operation . . . . . . . . . . 370
Hill and Mountain Roads . . . . . . . . 207
Hill Descent Control (HDC) . . . . . 246
Hill Descent Control Light . . . . . . . 154
Hill Start Assist (HSA) . . . . . . . . . . 244
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 80
HVAC . . . . . . . . . . . . . . . . . . . . . . 189, 191
I
Ignition Positions . . . . . . . . . . 218, 220
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 344
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 54
Indicator Pedestrian Ahead . . . . . . . . . . . . 155
Vehicle Ahead . . . . . . . . . . . . . . . . 155
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 100
Information Publication Ordering . . . . . . . . . . 444
Infotainment . . . . . . . . . . . . . . . . . . . . 188
Infotainment System . . . . . . . . . . . . 448
Instrument Cluster . . . . . . . . . . . . . . 139
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 396
K
Keyless EntryRemote (RKE) System . . . . . 34, 42
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 362
Lamps Daytime Running (DRL) . . . . . . 180
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 184
Exterior Cargo . . . . . . . . . . . . . . . . 183
Exterior Controls . . . . . . . . . . . . . . 177
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 179
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 187
License Plate . . . . . . . . . . . . . . . . . 350
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 150
On Reminder . . . . . . . . . . . . . . . . . 159
Reading . . . . . . . . . . . . . . . . . . . . . . 185
Lane Change Alert (LCA) . . . . . . . 268
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 270
Lane Keep Assist (LKA) . . . . . . . . 270
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 469
Power (cont'd)Protection, Battery . . . . . . . . . . . . 186
Retained Accessory (RAP) . . . 226
Seat Adjustment . . . . . . . . . . . . . . . . 70
Windows . . . . . . . . . . . . . . . . . . . . . . . 62
Power Assist Steps . . . . . . . . . . . . . . 52
Pregnancy, Using Seat Belts . . . . 84
Privacy Vehicle Data Recording . . . . . . . 447
Program Courtesy Transportation . . . . . . 441
Prohibited Fuels . . . . . . . . . . . . . . . . 273
Proposition 65 Warning,
California . . . . . . . . . . . .314, 338, 396,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 444
R
Radio Frequency Statement . . . . 445
Reading Lamps . . . . . . . . . . . . . . . . . 185
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 342Locking . . . . . . . . . . . . . . . . . . . . . . . 251
Rear Camera Mirror . . . . . . . . . . . . . 59
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 77 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 78
Rear Storage . . . . . . . . . . . . . . . . . . . 126 Rear Vision Camera (RVC) . . . . . 255
Rear Windows . . . . . . . . . . . . . . . . . . . 64
Rearview Mirrors . . . . . . . . . . . . . . . . 59
Automatic Dimming . . . . . . . . . . . . . 59
Reclining Seatbacks . . . . . . . . . . . . . 71
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 427
Records Maintenance . . . . . . . . . . . . . . . . . . 430
Recreational Vehicle Towing . . . . 400
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 439
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 34, 42
Remote Vehicle Start . . . . . . . . . . . . 44
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 346
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 98
Maintenance . . . . . . . . . . . . . . . . . . 428
Replacing Airbag System . . . . . . . . 98
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 117
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 85 Reporting Safety Defects
Canadian Government . . . . . . . . 446
General Motors . . . . . . . . . . . . . . . 446
U.S. Government . . . . . . . . . . . . . 445
Restraints Where to Put . . . . . . . . . . . . . . . . . 104
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 226
Reverse Tilt Mirrors . . . . . . . . . . . . . . 59
Ride Control Systems Enhanced Traction
System (ETS) . . . . . . . . . . . . . . . 251
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 206
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 439
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 65
Rotation, Tires . . . . . . . . . . . . . . . . . . 377
Routing, Engine Drive Belt . . . . . . 434
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 229
S
Safety Defects ReportingCanadian Government . . . . . . . . 446
General Motors . . . . . . . . . . . . . . . 446
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470 Index
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . 445
Safety Locks . . . . . . . . . . . . . . . . . . . . . 47
Safety System Check . . . . . . . . . . . . 84
Scheduling Appointments . . . . . . . 441
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 79 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Extender . . . . . . . . . . . . . . . . . . . . . . . . 84
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 80
Lap-Shoulder Belt . . . . . . . . . . . . . . 82
Reminders . . . . . . . . . . . . . . . . . . . . 147
Replacing after a Crash . . . . . . . . 85
Use During Pregnancy . . . . . . . . . . 84
Seats Adjustment, Front . . . . . . . . . . . . . . . 69
Center Seat . . . . . . . . . . . . . . . . . . . . 70
Head Restraints . . . . . . . . . . . . . . . . 68
Heated and Ventilated Front . . . . 75
Heated, Rear . . . . . . . . . . . . . . . . . . . 78
Lumbar Adjustment, Front . . . . . . 71
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 73
Power Adjustment, Front . . . . . . . 70
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Reclining Seatbacks . . . . . . . . . . . . 71
Underseat Storage . . . . . . . . . . . 126
Securing Child Restraints . . . . . . . . . . . 117, 121, 124 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 158
OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 53
Service . . . . . . . . . . . . . . . . . . . . . . . . . 196 Accessories and
Modifications . . . . . . . . . . . . . . . . 314
Climate Control System . . . . . . . 189
Doing Your Own Work . . . . . . . . 315
Maintenance Records . . . . . . . . 430
Maintenance, General Information . . . . . . . . . . . . . . . . . . 415
Parts Identification Label . . . . . 431
Scheduling Appointments . . . . . 441
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 153
Services Special Application . . . . . . . . . . . 423
Servicing the Airbag . . . . . . . . . . . . . 96
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 226
Out of Park . . . . . . . . . . . . . . . . . . . 227
Side Blind Zone Alert (SBZA) . . . 267
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 182
Snow Plow . . . . . . . . . . . . . . . . . . . . . 308
Special Application Services . . . . 423 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 432
Speedometer . . . . . . . . . . . . . . . . . . . 143
Start Assist, Hill . . . . . . . . . . . . . . . . . 244
Start Vehicle, Remote . . . . . . . . . . . 44
Starter Switch Check . . . . . . . . . . . 344
Starting the Engine . . . . . . . . . . . . . 222
Steering . . . . . . . . . . . . . . . . . . . . . . . . 200 Heated Wheel . . . . . . . . . . . . . . . . 132
Wheel Adjustment . . . . . . . . . . . . 131
Wheel Controls . . . . . . . . . . . . . . . 132
Steps Power Assist . . . . . . . . . . . . . . . . . . . 52
Stop/Start System . . . . . . . . . . . . . . 223
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 349
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Storage Areas Center Console . . . . . . . . . . . . . . . 126
Floor Console . . . . . . . . . . . . . . . . 127
Glove Box . . . . . . . . . . . . . . . . . . . . 125
Underseat . . . . . . . . . . . . . . . . . . . . 126
Storage Compartments . . . . . . . . . 125
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 209
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 64
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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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472 Index
Turn SignalBulb Replacement . . . . . . . . . . . . 349
U
Underseat Storage . . . . . . . . . . . . . 126
Uniform Tire Quality Grading . . . 381
Universal Remote System . . . . . . 173
Operation . . . . . . . . . . . . . . . . . . . . . 176
Programming . . . . . . . . . . . . . . . . . 173
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 53
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 199
Identification Number (VIN) . . . 431
Load Limits . . . . . . . . . . . . . . . . . . . 210
Messages . . . . . . . . . . . . . . . . . . . . 167
Personalization . . . . . . . . . . . . . . . 168
Remote Start . . . . . . . . . . . . . . . . . . . 44
Security . . . . . . . . . . . . . . . . . . . . . . . . 53
Speed Messages . . . . . . . . . . . . . 168
Towing . . . . . . . . . . . . . . . . . . . . . . . . 400
Vehicle Ahead Indicator . . . . . . . . 155
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 369
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 447 Ventilation, Air . . . . . . . . . . . . . . . . . . 195
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Voltmeter Gauge . . . . . . . . . . . . . . . 147
W
Warning
Brake System Light . . . . . . . . . . . 152
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 270
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 138
Warnings
Hazard Flashers . . . . . . . . . . . . . . 181
Washer Fluid . . . . . . . . . . . . . . . . . . . 335
Wheels Alignment and Tire Balance . . 383
Different Size . . . . . . . . . . . . . . . . . 381
Replacement . . . . . . . . . . . . . . . . . 383
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Where to Put the Restraint . . . . . 104
Windows . . . . . . . . . . . . . . . . . . . . . . . . 62
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Windshield
Replacement . . . . . . . . . . . . . . . . . 346
Wiper/Washer . . . . . . . . . . . . . . . . 132 Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 207
Winter Tires . . . . . . . . . . . . . . . . . . . . 361
Wiper Blade Replacement . . . . . . 345
Wireless Charging . . . . . . . . . . . . . . 136