change time CHEVROLET SILVERADO 2019 Service Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
440 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
442 Customer Information
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Customer Information 445
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and EconomicDevelopment (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
OnStar 451
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
452 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 445.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
454 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Connected Services 459
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
466 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 347
Hazard Warning Flashers . . . . . . . 181
Head Restraints . . . . . . . . . . . . . . . . . 68
Head-up Display . . . . . . . . . . . . . . . . 164
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 347
Automatic . . . . . . . . . . . . . . . . . . . . . 180
Bulb Replacement . . . . . . . . . . . . 347
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 180
Flash-to-Pass . . . . . . . . . . . . . . . . . 180
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 348
High-Beam On Light . . . . . . . . . . 158
High/Low Beam Changer . . . . . 179
Lamps On Reminder . . . . . . . . . 159
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 78
Steering Wheel . . . . . . . . . . . . . . . 132
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 224
Heating . . . . . . . . . . . . . . . . . . . . 189, 191
High-Beam On Light . . . . . . . . . . . . 158 High-Speed Operation . . . . . . . . . . 370
Hill and Mountain Roads . . . . . . . . 207
Hill Descent Control (HDC) . . . . . 246
Hill Descent Control Light . . . . . . . 154
Hill Start Assist (HSA) . . . . . . . . . . 244
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 80
HVAC . . . . . . . . . . . . . . . . . . . . . . 189, 191
I
Ignition Positions . . . . . . . . . . 218, 220
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 344
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 54
Indicator Pedestrian Ahead . . . . . . . . . . . . 155
Vehicle Ahead . . . . . . . . . . . . . . . . 155
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 100
Information Publication Ordering . . . . . . . . . . 444
Infotainment . . . . . . . . . . . . . . . . . . . . 188
Infotainment System . . . . . . . . . . . . 448
Instrument Cluster . . . . . . . . . . . . . . 139
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 396
K
Keyless EntryRemote (RKE) System . . . . . 34, 42
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 362
Lamps Daytime Running (DRL) . . . . . . 180
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 184
Exterior Cargo . . . . . . . . . . . . . . . . 183
Exterior Controls . . . . . . . . . . . . . . 177
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 179
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 187
License Plate . . . . . . . . . . . . . . . . . 350
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 150
On Reminder . . . . . . . . . . . . . . . . . 159
Reading . . . . . . . . . . . . . . . . . . . . . . 185
Lane Change Alert (LCA) . . . . . . . 268
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 270
Lane Keep Assist (LKA) . . . . . . . . 270

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 471
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SystemBrake Pad Life . . . . . . . . . . . . . . . . 336
Engine Air Filter Life . . . . . . . . . . 326
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 261
Infotainment . . . . . . . . . . . . . 188, 448
Noise Control . . . . . . . . . . . . . . . . . 343
Systems Driver Assistance . . . . . . . . . . . . . 254
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 144
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 48
TaillampsBulb Replacement . . . . . . . . . . . . 349
Task Lighting . . . . . . . . . . . . . . . . . . . 183
Text Telephone (TTY) Users . . . . 438
Theft-Deterrent Systems . . . . . . . . . 54 Immobilizer . . . . . . . . . . . . . . . . . . . . . 54
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 All-Season . . . . . . . . . . . . . . . . . . . . 361
All-Terrain . . . . . . . . . . . . . . . . . . . . 362
Buying New Tires . . . . . . . . . . . . . 379
Chains . . . . . . . . . . . . . . . . . . . . . . . . 384
Changing . . . . . . . . . . . . . . . . . . . . . 387 Tires (cont'd)
Designations . . . . . . . . . . . . . . . . . 365
Different Size . . . . . . . . . . . . . . . . . 381
Full-Size Spare . . . . . . . . . . . . . . . 395
If a Tire Goes Flat . . . . . . . . . . . . 385
Inspection . . . . . . . . . . . . . . . . . . . . 377
Low Profile . . . . . . . . . . . . . . . . . . . 362
Pressure . . . . . . . . . . . . . . . . . 369, 370
Pressure Light . . . . . . . . . . . . . . . . 157
Pressure Monitor Operation . . 371
Pressure Monitor System . . . . . 370
Rotation . . . . . . . . . . . . . . . . . . . . . . 377
Sidewall Labeling . . . . . . . . . . . . . 362
Terminology and Definitions . . 366
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 381
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 383
Wheel Replacement . . . . . . . . . . 383
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 378
Winter . . . . . . . . . . . . . . . . . . . . . . . . 361
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 272
Tow/Haul Mode . . . . . . . . . . . . . . . . . 235
Tow/Haul Mode Light . . . . . . . . . . . 154
Towing
Driving Characteristics . . . . . . . . 277
Equipment . . . . . . . . . . . . . . . . . . . . 286 Towing (cont'd)
General Information . . . . . . . . . . 277
Recreational Vehicle . . . . . . . . . . 400
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 282
Trailer Sway Control (TSC) . . . 295
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 400
Traction Limited-Slip Differential . . . . . . . 251
Off Light . . . . . . . . . . . . . . . . . . . . . . 155
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 244
Trailer Sway Control (TSC) . . . . . . . . . . 295
Towing . . . . . . . . . . . . . . . . . . . . . . . . 282
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Trailering App . . . . . . . . . . . . . . . . . . 297
Transfer Case . . . . . . . . . . . . . . . . . . 236
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 230
Fluid, Automatic . . . . . . . . . . . . . . 326
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 441
Trip Odometer . . . . . . . . . . . . . . . . . . 144
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 215
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 182