instrument panel CHEVROLET SILVERADO 2020 Owner's Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
432 Vehicle Care
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change(Continued)
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Technical Data 453
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 453
Service Parts Identification . . . 453
Vehicle Data
Capacities and Specifications . . . . . . . . . . . . . . . 454
Engine Drive Belt Routing . . . . 457
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
0 454 for the vehicle's engine code.
Service Parts
Identification
There may be a large barcode on
the certification label on the center
pillar that you can scan for the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on
this label, then you will find this
same information on a label inside
of the glove box.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Customer Information 459
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by BBB National Programs, Inc. to
settle automotive disputes regarding
vehicle repairs or the interpretation
of the New Vehicle Limited
Warranty. Although you may be
required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
484 Index
Data CollectionInfotainment System . . . . . . . . . . 471
OnStar . . . . . . . . . . . . . . . . . . . . . . . 471
Data Recorders, Event . . . . . . . . . 470
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 165
Defensive Driving . . . . . . . . . . . . . . . 184
Delayed Locking . . . . . . . . . . . . . . . . . 27
Diagnostics
Connected Services . . . . . . . . . . 480
Differential, Limited-Slip . . . . . . . . 239
Distracted Driving . . . . . . . . . . . . . . . 184
Dome Lamps . . . . . . . . . . . . . . . . . . . 170
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 144
Delayed Locking . . . . . . . . . . . . . . . . 27
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Locks . . . . . . . . . . . . . . . . . . . . 27
Drive Belt Routing, Engine . . . . . . 457
Driver Assistance Systems . . . . . 252
Driver Information Center (DIC) . . . . . . . . . . . . . 145, 146
Driver Mode Control . . . . . . . . . . . . 234
Driver Mode Control Light . . . . . . 142
Driving Assistance Systems . . . . . . . . . . 264
Better Fuel Economy . . . . . . . . . 183 Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 283
Defensive . . . . . . . . . . . . . . . . . . . . . 184
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 185
Hill and Mountain Roads . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . 187
Off-Road . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . 197
Wet Roads . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 176
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 278
Electric Brake Boost . . . . . . . . . . . . 228
Electric Parking Brake . . . . . . . . . . 229
Electric Parking Brake Light . . . . 137
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 367
Fuses and Circuit Breakers . . . 366 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 370, 372
Overload . . . . . . . . . . . . . . . . . . . . . 366
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . 141
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 473
Engine Air Cleaner/Filter . . . . . . . . . . . . . 340
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Compartment Overview . . . . . . . 328
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 131
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 342
Drive Belt Routing . . . . . . . . . . . . 457
Exhaust . . . . . . . . . . . . . . . . . . . . . . 216
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Heater . . . . . . . . . . . . . . . . . . . . . . . . .211
Oil Life System . . . . . . . . . . . . . . . 337
Oil Pressure Gauge . . . . . . . . . . 130
Oil Pressure Light . . . . . . . . . . . . 143
Overheated Protection Operating Mode . . . . . . . . . . . . . 348
Overheating . . . . . . . . . . . . . . . . . . 347

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 485
Engine (cont'd)Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 217
Starting . . . . . . . . . . . . . . . . . . . . . . . 209
Engine Air Filter Life System . . . . 339
Entry Lighting . . . . . . . . . . . . . . . . . . . 171
Equipment, Towing . . . . . . . . . . . . . 292
Event Data Recorders . . . . . . . . . . 470
Exit Lighting . . . . . . . . . . . . . . . . . . . . 171
Extended Parking . . . . . . . . . . . . . . . 216
Extender, Seat Belt . . . . . . . . . . . . . . 68
Exterior Cargo Lamps . . . . . . . . . . 169
Exterior Lamp Controls . . . . . . . . . 162
Exterior Lamps Off Reminder . . . 164
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 172
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 349
Filter, Engine Air Cleaner . . . . . . . . . . . 340
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 165
Flashers, Hazard Warning . . . . . . 166
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 401 Changing . . . . . . . . . . . . . . . . . . . . . 402
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Floor Console Storage . . . . . . . . . . 112
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 433
Fluid
Automatic Transmission . . . . . . 339
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 353
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 223
Power Steering . . . . . . . . . . . . . . . 350
Washer . . . . . . . . . . . . . . . . . . . . . . . 350
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 167
Folding Mirrors . . . . . . . . . . . . . . . . . . 40
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 264
Four-Wheel Drive . . . . . . . . . . 223, 356
Four-Wheel-Drive Light . . . . . . . . . 138
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 468
Front Axle . . . . . . . . . . . . . . . . . . . . . . 357
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 268
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 52
Heated and Ventilated . . . . . . . . . . 58
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 278
Economy, Driving for Better . . . 183 Fuel (cont'd)
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 282
Filling the Tank . . . . . . . . . . 279, 281
Foreign Countries . . . . . . . . . . . . 277
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 129
Low Fuel Warning Light . . . . . . . 143
Management, Active . . . . . . . . . . 215
Prohibited Fuels . . . . . . . . . . . . . . 277
Recommended . . . . . . . . . . 276, 277
Top Tier . . . . . . . . . . . . . . . . . . . . . . 276
Full-Size Spare Tire . . . . . . . . . . . . 414
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 367
Fuses and Circuit Breakers . . . 366
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 370, 372
G
Garage Door Opener . . . . . . . . . . . 158Programming . . . . . . . . . . . . . . . . . 158
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 361
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 131
Engine Oil Pressure . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
486 Index
Gauges (cont'd)Odometer . . . . . . . . . . . . . . . . . . . . . 128
Speedometer . . . . . . . . . . . . . . . . . 128
Tachometer . . . . . . . . . . . . . . . . . . . 129
Trip Odometer . . . . . . . . . . . . . . . . 129
Voltmeter . . . . . . . . . . . . . . . . . . . . . 132
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 123
General Information Service and Maintenance . . . . . 435
Towing . . . . . . . . . . . . . . . . . . . . . . . . 283
Vehicle Care . . . . . . . . . . . . . . . . . . 324
Glass Replacement . . . . . . . . . . . . . 361
Glove Box . . . . . . . . . . . . . . . . . . . . . . 110
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 462
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 362
Hazard Warning Flashers . . . . . . . 166
Head Restraints . . . . . . . . . . . . . . . . . 51
Head-up Display . . . . . . . . . . . . . . . . 149
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 362
Automatic . . . . . . . . . . . . . . . . . . . . . 165
Bulb Replacement . . . . . . . . . . . . 362
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 165 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 165
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 363
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 164
Lamps On Reminder . . . . . . . . . 144
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 61
Steering Wheel . . . . . . . . . . . . . . . .117
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . .211
Heating . . . . . . . . . . . . . . . . . . . . 174, 176
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 385
Hill and Mountain Roads . . . . . . . . 194
Hill Descent Control (HDC) . . . . . 233
Hill Descent Control Light . . . . . . . 139
Hill Start Assist (HSA) . . . . . . . . . . 231
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 63
HVAC . . . . . . . . . . . . . . . . . . . . . . 174, 176
I
Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 359
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35
Indicator
Pedestrian Ahead . . . . . . . . . . . . 140
Vehicle Ahead . . . . . . . . . . . . . . . . 140
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 84
Information Publication Ordering . . . . . . . . . . 467
Infotainment . . . . . . . . . . . . . . . . . . . . 173
Infotainment System . . . . . . . . . . . . 471
Instrument Cluster . . . . . . . . . . . . . . 124
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 415
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 489
Overheating, Engine . . . . . . . . . . . . 347
OverviewInstrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 215
Park Assist . . . . . . . . . . . . . . . . . . . . . 253
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 359
Extended . . . . . . . . . . . . . . . . . . . . . 216
Over Things That Burn . . . . . . . 215
Parking or Backing Assistance Systems . . . . . . . . . . 253
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 133
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Passenger Sensing System . . . . . 75
Pedestrian Ahead Indicator . . . . . 140
Perchlorate Materials Requirements, California . . . . . . 325
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 153
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 322 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 27
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Outlets . . . . . . . . . . . . . . . . . . . . . . . .118
Protection, Battery . . . . . . . . . . . . 172
Retained Accessory (RAP) . . . 213
Seat Adjustment . . . . . . . . . . . . . . . . 53
Steering Fluid . . . . . . . . . . . . . . . . . 350
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Power Assist Steps . . . . . . . . . . . . . . 32
Pregnancy, Using Seat Belts . . . . 67
Privacy Vehicle Data Recording . . . . . . . 470
Program Courtesy Transportation . . . . . . 464
Prohibited Fuels . . . . . . . . . . . . . . . . 277
Proposition
65 Warning,
California . . . . . . . . . . . .325, 354, 415, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 467
R
Radio Frequency Statement . . . . 468
Reading Lamps . . . . . . . . . . . . . . . . . 170
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 357 Rear Axle (cont'd)
Locking . . . . . . . . . . . . . . . . . . . . . . . 239
Rear Camera Mirror . . . . . . . . . . . . . 43
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 60 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 61
Rear Storage . . . . . . . . . . . . . . . . . . . 111
Rear Vision Camera (RVC) . . . . . 253
Rear Windows . . . . . . . . . . . . . . . . . . . 47
Rearview Mirrors . . . . . . . . . . . . . . . . 42 Automatic Dimming . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . 54
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . 276, 277
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 448
Records
Maintenance . . . . . . . . . . . . . . . . . . 452
Recreational Vehicle Towing . . . . 420
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 462
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . . 13, 16
Remote Vehicle Start . . . . . . . . . . . . 24
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 361
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 81
Maintenance . . . . . . . . . . . . . . . . . . 450