light CHEVROLET SILVERADO 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 162
Infotainment System . . . . . . . . . . 173
Climate Controls . . . . . . . . . . . . . . 174
Driving and Operating . . . . . . . . . 182
Vehicle Care . . . . . . . . . . . . . . . . . . 323
Service and Maintenance . . . . . 435
Technical Data . . . . . . . . . . . . . . . . 453
Customer Information . . . . . . . . . 458
Reporting Safety Defects . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 472
Connected Services . . . . . . . . . . . 478
Index . . . . . . . . . . . . . . . . . . . . 481

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u: Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0234.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0223.
Driver Mode Control 0234 (If
Equipped).
2. Air Vents 0179.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 167.
Windshield Wiper/Washer
0 117.
4. Head-Up Display (HUD) 0149
(If Equipped).
5. Instrument Cluster 0124.
6. Shift Lever. See Automatic
Transmission 0217.
Range Selection Mode. See
Manual Mode 0220.
7. Light Sensor. See Automatic
Headlamp System 0165.
8. Infotainment 0173. 9.
Climate Control Systems 0174
(If Equipped).
Dual Automatic Climate Control
System 0176 (If Equipped).
10. Heated and Ventilated Front
Seats 058 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 253.
gTraction Control/Electronic
Stability Control 0231.
|Hazard Warning Flashers
0 166.
ALane Keep Assist (LKA)
(1500 Series) 0274 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 272 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0233.
jPower Assist Steps 032 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 29.
DC/AC Switch. See Power
Outlets 0118.
hAuto Stop Disable Switch (If
Equipped). See Stop/Start
System 0210.
LExpress Window Down
Button (If Equipped). See
Power Windows 045.
Tow/Haul Mode 0223 (On
Some Models).
Exhaust Brake (If Equipped).
See Duramax Diesel
Supplement.
Power Take-Off (PTO) (If
Equipped). See Duramax
Diesel Supplement.
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0118.
13. Power Outlets 0118.
14. USB Port. See the infotainment manual.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Introduction 7
15.Wireless Charging 0121 (If
Equipped).
16. Trailer Brake Control Panel (If Equipped). See “Integrated
Trailer Brake Control System”
under Towing Equipment
0 292.
17. ENGINE START/STOP. See Ignition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
18. Steering Wheel Controls (If Equipped). See the
infotainment manual.
Driver Information Center (DIC)
Controls. See Driver
Information Center (DIC) (Base
Level) 0145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
19. Horn 0117.
20. Hood Release. See Hood
0 326.
21. Steering Wheel Adjustment
0116 (Out of View).
22. Cruise Control 0239. Adaptive Cruise Control (1500
Series)
0242 (If Equipped).
Forward Collision Alert (FCA)
System 0264 (If Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0135.
24. Electric Parking Brake 0229.
25. Fog Lamps 0167 (If
Equipped).
Instrument Panel Illumination
Control 0170.
Exterior Cargo Lamps 0169.
Exterior Lamp Controls 0162.
Task Lighting 0168 (If
Equipped).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
10 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 11
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition, all
door locks, and the glove box.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats056.
Programming Keys
Follow these procedures to program
up to eight keys to the vehicle. Programming with Two
Recognized Keys
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the
ignition on within five seconds.
6. After a few seconds, the security light will turn off once
the key has been programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made. Programming without
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 33
same side to complete the motion.
If the obstruction is not cleared, the
assist steps remain extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A Driver Information Center
(DIC) message displays.
3. Kick the switch again to return to normal operation.
Center Stack Switch
The power assist steps can be
extended to the tire by pressing
j.
When extending the steps with
j,
the kick switch is disabled. The
vehicle must be in P (Park) or
N (Neutral).
To extend the steps:
. Press
jto extend both steps.
A DIC message displays.
. Press
jagain to extend to the
tire. A DIC message displays.
. Press
jagain to return to
normal operation. Enable/Disable
To enable or disable the power
assist steps, press and hold
jfor
four seconds. A DIC message
displays.
Cleaning
Clean the power assist steps
regularly. For an automatic car
wash, extend the steps while in
N (Neutral) using the center stack
switch. The steps will stow when
shifting into D (Drive).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
34 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system. Fast Flash :
Vehicle is unsecured.
A door or the hood is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door or the hood is
opened without first disarming the
system. When the alarm is
activated, the turn signals flash and
the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle.
To avoid setting off the alarm by
mistake:
. Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
36 Keys, Doors, and Windows
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on. If the
engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the transmitter
pocket located in the center
console. See
Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
If the ignition mode will not change
with the other transmitter or with the
transmitter in the transmitter pocket,
your vehicle needs service. If the
ignition does change modes, the
first transmitter may be faulty. See
your dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle. It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see "Programming
Transmitters to the Vehicle" under
Remote Keyless Entry (RKE)
System Operation (Key Access)
0
13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16
Do not leave the transmitter or
device that disarms or deactivates
the vehicle theft system in the
vehicle.
When equipped with a key, if the
engine still does not start, and the
key appears to be undamaged, try
another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers 0366.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
38 Keys, Doors, and Windows
Trailer-Tow Mirrors
Extending Mirrors
Trailer tow mirrors can extend out
for better visibility when towing a
trailer.
Manual Extend :If equipped, grasp
the mirror housing firmly and pull
back in one motion, arching slightly
toward the rear of the vehicle.
To return the mirror to its original
position, reverse the motion.