service reset CHEVROLET SILVERADO 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 35
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Steering Column Lock
If equipped, the steering column
lock is a theft-deterrent device. This
feature locks the steering column
when the vehicle is turned off and
the driver door is opened, or when
the driver door is opened and then
the vehicle is turned off. The
steering column unlocks when the
vehicle is turned on.
The Driver Information Center (DIC)
may display one of these
messages: .
A message to service the
steering column lock indicates
that an issue has been detected
with the column lock feature and
the vehicle should be serviced.
. A message that the steering
column is locked indicates that
the engine is running, but the
steering column is still locked.
It is normal for the column to be
locked during a remote start, but
the column should unlock after
the brake pedal is pressed and
the vehicle is started. No
message will display during a
remote start.
. A message that the steering
wheel must be turned and the
vehicle must be started again
indicates that the column lock
mechanism is bound, the column
locking device was unable to
unlock the steering column, and
the vehicle did not start. If this
happens, immediately turn the
steering wheel from side to side
to unbind the column lock. If this
does not unlock the steering
column, turn the vehicle off and open the driver door to reset the
system. Then turn the vehicle on
and immediately turn the
steering wheel side to side for
about 15 seconds. In some
cases, it may take significant
force to unbind the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement
0 468.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
138 Instruments and Controls
Service Electric Parking
Brake Light
This light should come on briefly
when starting the vehicle. If it does
not come on, have it fixed so it will
be ready to warn if there is a
problem.
If this light stays on, take the vehicle
to your dealer as soon as possible.
See the information for the Electric
Parking Brake underElectric
Parking Brake 0229. A message
may also display in the Driver
Information Center (DIC).
Antilock Brake System
(ABS) Warning Light
This warning light should come on
briefly when the vehicle is turned
on. If the light does not come on,
have it fixed so it will be ready to
warn if there is a problem.
If the light comes on while driving,
safely stop as soon as it is possible
and turn off the vehicle. Then turn
on the vehicle again to reset the
system.
If the ABS warning light stays on,
or comes on again while driving, the
vehicle needs service. A chime may
also sound when the light stays on.
If the ABS warning light is the only
light on, the vehicle has regular
brakes, but ABS is not functioning. If both the ABS warning light and
the brake system warning light are
on, ABS is not functioning and there
is a problem with the regular brakes.
See your dealer for service.
See
Brake System Warning Light
0 137.
Four-Wheel-Drive Light
Auto Mode Shown, Other Modes
Similar
If equipped, the four-wheel-drive
light displays what mode the vehicle
is in. The light will show each mode:
2WD, 4HI, AUTO (all transfer
cases); 4LOW and N (two-speed
transfer case only).
The light will flash when a shift is in
progress. Once the shift is complete
the light will be steady.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
312 Driving and Operating
Trailer
1. Trailer Tire Pressure/Temperature
2. Mileage of Trailer
Mileage
The mileage accumulated while this
Trailer Profile is active will display.
Touch mileage to edit.
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle
learn process was completed, the
status view will display the current
tire pressure and temperature of the
trailer tires related to the active Trailer Profile. If a tire’
s pressure is
low or high, the color of the
pressure value will be amber. If a
sensor malfunctions, the values are
dashed lines. If the screen displays
“Service Tire Pressure Monitoring
System”, the vehicle needs to be
taken to a dealer for service.
Maintenance
1. List of Maintenance Reminders
2. Add a New Maintenance Reminder
The Maintenance Status view
displays reminders. Touch a
reminder to edit.
Touch + New Maintenance
Reminder to go to the Select New
Reminder view.
The progress bar turns yellow when
the maintenance item reaches 90%
complete.
The progress bar turns red when
the maintenance item reaches
100% complete.
Maintenance Notifications
.Touch Service Complete to reset
the maintenance reminder.
. Touch Remind Me Later to delay
the reminder.
. Touch X next to Upcoming Alerts
(90%) to dismiss the alert. It will
not appear again.
. Touch X next to Maintenance
Due (100%) to delay the alert to
the next ignition cycle.
Always follow all of the maintenance
instructions that came with your
trailer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
338 Vehicle Care
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. Change the oil as soon
as possible within the next 1 000 km
(600 mi). It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is needed
when the REMAINING OIL LIFE
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to checkthe oil regularly over the course of
an oil drain interval and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the engine oil life system:
1. Display the oil life percentage on the DIC. See Driver
Information Center (DIC) (Base
Level) 0145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
2. Press the thumbwheel on the steering wheel, or the trip
odometer reset stem if the
vehicle does not have DIC controls, for several seconds.
When the confirmation
message displays, select YES.
The oil life will change
to 100%.
The oil life system can also be reset
as follows: 1. Display the oil life percentage on the DIC. See Driver
Information Center (DIC) (Base
Level) 0145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is
started and/or the oil life percentage
is near 0%, the engine oil life
system has not been reset. Repeat
the procedure.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 339
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. This vehicle is not
equipped with a transmission fluid
level dipstick. There is a special
procedure for checking and
changing the transmission fluid in
these vehicles. Because this
procedure is difficult, this should be
done at the dealer. Contact the
dealer for additional information or
the procedure can be found in the
service manual. SeePublication
Ordering Information 0467.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants 0448.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule
0 437. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0448.
Engine Air Filter Life
System
If equipped, this feature provides
the engine air filter ’s remaining life
and best timing for a change. The
timing to change an engine air filter
depends on driving and
environmental conditions.
When to Change the Engine
Air Filter
When the Driver Information Center
(DIC) displays a message to replace
the engine air filter at the next oil
change, follow this timing.
When the DIC displays a message
to replace the engine air filter soon,
replace the engine air filter at the
earliest convenience.
The system must be reset after the
engine air filter is changed.
If the DIC displays a message to
check the engine air filter system,
see your dealer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 349
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
If the engine or transmission detects
an impending hot fluid condition,
then the transmission may force
upshifts to limit temperatures.
Downshifts may also be prevented
in this instance. Normal operation
may continue unless the display
indicates there is a hot condition
and engine should be idled.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil 0335.
Engine Fan
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement.
All Engines Except 6.6L
V8 Engine (L8T)
The vehicle has electric cooling
fan(s). The fans may be heard
spinning at low speed during most
everyday driving. The fans may turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
The electric engine cooling fans
may run after the engine has been
turned off. This is normal and no
service is required.
6.6L V8 Engine (L8T) Only
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
352 Vehicle Care
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in Capacities and
Specifications 0454.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that
estimates the remaining life of the
front and rear brake pads. Brake
pad life is displayed in the Driver
Information Center (DIC), along with
a percentage for each axle. The
system must be reset every time the
brake pads are changed.
When the system has determined
that the brake pads need to be
replaced, a message will display,
which may include mileage
remaining.
Brake pads should always be
replaced as complete axle sets.
How to Reset the Brake Pad
Life System
The system will automatically detect
when significantly worn brake pads
are replaced. When the ignition is
turned on after new pads and wear
sensors are installed, a message
will display. Follow the prompts to
reset the system.
The brake pad life system can also
be manually reset: 1. Display Brake Pad Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
2. Press the thumbwheel or the trip odometer reset stem if the
vehicle does not have DIC
buttons. Select front or rear
pads as appropriate.
3. Select YES on the confirmation message, or press the trip
odometer reset stem on a base
level DIC. Repeat for pads on
the other axle if they were also
replaced.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 389
.The battery of the TPMS sensor
is low.
If the tire fill alert does not operate
due to TPMS interference, move the
vehicle about 1 m (3 ft) back or
forward and try again. If the tire fill
alert feature is not working, use a
tire pressure gauge.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor
Sensor Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle.
3. Uplevel DIC Only: Make sure the Tire Pressure info page
option is turned on. The info
pages on the DIC can be
turned on and off through the
Options menu. See Driver
Information Center (DIC) (Base
Level) 0145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146. 4. If the vehicle has an uplevel
DIC, use the DIC controls on
the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page.
If the vehicle has a base level
DIC, use the trip odometer
reset stem to scroll to the Tire
Pressure screen.
5. If the vehicle has an uplevel DIC, press and hold the
thumbwheel located in the
center of the DIC controls on
the right side of the steering
wheel.
If the vehicle has a base level
DIC, press and hold the trip
odometer reset stem for about
five seconds. A message
asking if the process should
begin should appear. Select
yes and press the trip
odometer reset stem to confirm
the selection.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 437
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0335.
Once a Month
. Check the tire inflation
pressures, including the spare.
See Tire Pressure 0383.
. Inspect the tires for wear. See
Tire Inspection 0392.
. Check the windshield washer
fluid level. See Washer Fluid
0 350.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0337.
Engine Air Filter Change
When the REPLACE AT NEXT OIL
CHANGE message displays, the
engine air filter should be replaced
at the next engine oil change. When
the REPLACE ENGINE AIR FILTER
SOON message displays, the
engine air filter should be replaced
at the earliest convenience. Reset
the engine air filter life system after
the engine air filter is replaced. See
Engine Air Filter Life System 0339.
Passenger Compartment Air
Filter
The passenger compartment air
filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part of routine scheduled maintenance.
Inspect the passenger compartment
air filter every 36 000 km/
22,500 miles or two years,
whichever comes first. Replace if
necessary. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 53 km (33 mi). See
Driver Information Center (DIC)
(Base Level)
0145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146 for
hourmeter, if equipped.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
438 Service and Maintenance
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. SeeTire
Rotation 0392.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0335 and
Engine Oil Life System 0337.
. If equipped with the engine air
filter life system, check the air
filter life percentage.
If necessary, replace the engine
air filter and reset the engine air filter life system. See
Engine Air
Filter Life System 0339. If the
vehicle is not equipped with the
engine air filter life system,
inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0340.
. Check engine coolant level. See
Cooling System 0342.
. Check windshield washer fluid
level. See Washer Fluid 0350.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0383.
. Inspect tire wear. See Tire
Inspection 0392.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0424.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
parts, or signs of wear at least
once a year. See Exterior Care
0 424. If equipped with grease fittings, lubricate the suspension
and steering components every
other oil change for normal
usage and every oil change for
severe usage.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect drive shafts for
excessive wear, lubricant leaks
or damage including: tube dents,
cracks, constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
missing or loose fasteners.
. Check restraint system
components. See Safety System
Check 068.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0424.