maintenance CHEVROLET SILVERADO 2024 User Guide

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 193
Filling a Portable Fuel Container . . . . . . . 270
Trailer Towing
General Towing Information . . . . . . . . . . . 270
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 270
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing Equipment . . . . . . . . . . . . . . . . . . . . 278
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 290
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 300
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Pickup Conversion to Chassis Cab . . . . . 302
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 195
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Hydraulic Power Steering (2500/3500
Series)
(2500/3500 Series–All Regular Cab, Double
Cab/Crew Cab with Base Interior)
The power steering system may require
maintenance. See Power Steering Fluid 0317.
If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
(2500/3500 Series –Double Cab/Crew Cab
with Uplevel Interior)
The vehicle has a power steering system
that varies the amount of effort required to
steer the vehicle. Less steering effort is
required at slower speeds. At faster speeds,
the required steering effort increases. The
system helps the steering wheel return to
center at low speeds. Pressing the Tow/Haul
mode button adjusts steering effort for
driving conditions described in Tow/Haul
Mode 0221.
The power steering system may require
maintenance. See Power Steering Fluid 0317. If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
{Warning
Do not hold the brake pedal and press
the accelerator pedal at the same time.
Damage may occur to the power steering
and power brake systems which could
lead to reduced performance, up to and
including loss of steering and brake
assist.
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 197
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues—such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be used for
off-road driving. Vehicles without four-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level,
solid surface. For contact information about
the original equipment tires, see the
warranty manual. One of the best ways for successful off-road
driving is to control the speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
four-wheel-drive vehicles in this manual.
.Remove any underbody air deflector,
if equipped. Re-attach the air deflector
after off-road driving.
.Know the local laws that apply to off-road
driving.
To gain more ground clearance if needed, it
may be necessary to remove the front fascia
lower air dam, if equipped. However, driving
without the air dam reduces fuel economy.
Caution
Operating the vehicle for extended
periods without the front fascia lower air
dam installed can cause improper airflow
to the engine. Reattach the front fascia
air dam after off-road driving.
Loading the Vehicle for Off-Road Driving
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly.
.Keep cargo in the cargo area as far
forward and as low as possible. The
heaviest things should be on the floor,
forward of the rear axle.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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200 Driving and Operating
{Warning
Getting out of the vehicle on the
downhill side when stopped across an
incline is dangerous. If the vehicle rolls
over, you could be crushed or killed.
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud—the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts. If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is
under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard. Reinstall underbody air
deflector and air dam if removed.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 388.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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274 Driving and Operating
Pulling the Trailer from the Water
To pull the trailer out of the water:1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0388. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0315.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle. Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, and
durability. Successful, safe trailering takes
correct equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 291
If equipped this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assist
features.
The Trailering App welcome page appears
when the Trailering App is opened for the
first time from the infotainment home
screen.
When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory/No trailer.
When a trailer is electrically connected and
after a Trailer Profile has been created, the
trailer detection pop-up appears with a list
of all of the custom Trailer Profiles made on
the vehicle. To load an existing Trailer
Profile, select one of the Trailer Profiles
listed, or load the Guest Trailer Profile by
selecting GUEST TRAILER. Touching
Accessory/No trailer will select Accessory/No
trailer as the active Trailer Profile and will
dismiss the pop- up. Shifting the vehicle
from P (Park) will select Guest Trailer as the
active Trailer Profile and will dismiss the
pop-up.Create a Trailer Profile
Touch Add Trailer on the trailer detection
pop-up or touch + Add Trailer in the
Trailering App.
Follow the on-screen instructions to set up
profile.
After a profile is created, set up for
additional features may become available,
such as Tow/Haul Mode reminder, Trailer
Tire Pressure Monitoring System (TTPMS),
maintenance reminders, or towing assist.
Import a Trailer Profile
Touch Import on the trailer detection pop-up
or touch Import in the Trailering App.
Follow the on-screen instructions to import a
profile.
After a profile is imported, it can be selected
from the trailer list. The Tow/Haul Mode
reminder, Brake Gain Setting, and Trailer
Tire Pressure sensor learning, if equipped, do
not import.
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode Reminder
setting on, touch Yes. To turn it off,
touch No.Trailer Tire Pressure Setup
If the Trailer TTPMS is detected, touch the
Tire Pressure Monitoring icon to set up tire
pressure monitoring.
The trailer tire pressure sensors can transmit
up to 7 m (23 feet) from the hitch receiver of
the vehicle.
A trailer must be electrically connected to
the vehicle before starting the
sensor-to-vehicle learn process.
After selecting Start from the Learn Sensors
screen, use the Tool Method or the Manual
Method (described below) to learn each tire
sensor, during which the current tire number
will be highlighted.
Each sensor has a maximum of two minutes
to learn. After a sensor is learned, a
checkmark appears next to the tire, the
vehicle horn sounds, the vehicle brake lamps
flash, and all working trailer lamps flash.
It then moves to the next sensor.
Touch Stop to cancel the process.
The recommended tire pressure must be
entered for the trailer tires. This allows the
vehicle to alert when the tire pressure is
high or low.

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292 Driving and Operating
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or
see a tire or trailer dealer for service. The
learning process must be repeated when the
trailer tires are rotated or replaced.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to readjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment screen.
2. Start with the driver side front trailer tire. 3. Activate the tool near the valve stem or
adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash.
The process stops without saving the
sensor locations if this step takes more
than two minutes.
4. Move to the next tire and repeat Step 3 for each sensor. The horn chirps twice
when all sensors are completed.
5. Return to the vehicle to complete the setup.
Maintenance Reminders
To set up maintenance reminders, touch the
Trailer Maintenance icon. Follow the
on-screen prompts. The maximum number
of reminders is 50.
Towing Assist
To set up towing assist features,
if equipped, touch the towing assist icon.
1. Select the number of axles on the trailer.
2. Enter trailer dimensions as prompted.
Follow the on-screen instructions to
complete setup for available features. Certain trailer features require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Transparent Trailer Setup
If equipped, a rear trailer camera must be
mounted on the trailer and electrically
connected to the vehicle before transparent
trailer feature can be used. See
Assistance
Systems for Parking or Backing 0247.
Follow the on-screen instructions to enter
trailer dimensions.
Trailer dimensions must be in range and
transparent trailer must be calibrated prior
to use: 1. If trailer dimensions are out of range, this feature will be unavailable.
2. Ensure rear trailer camera is connected.
3. Follow the on-screen instructions to drive forward to complete calibration.
Dimensions for a conventional hitch trailer:
.Trailer Length: 300 cm (118.1 in) –970 cm
(381.8 in). Measure from the center of the
coupler to the furthest rear point on the
trailer.

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294 Driving and Operating
If trailer dimensions are out of range, this
feature will be unavailable.
Status View
If a trailer is connected, the Status view
shows status information for the active
trailer profile.
If no trailer is connected, the Status view
shows the last trailer profile with a status of
Not Connected.
The Status view shows:
.Lights
.Tires
.Maintenance
.Cameras
.Checklists
.Weight
.Towing AssistScroll right or left to see more options.
Each section shows high level status
information for the feature. Selecting a
section will open up a new screen with
additional information and/or options.
Selecting a camera view will open up a new
screen to preview the camera image. The
status view displays mileage and fuel
economy information.
Lights
This view displays the names of the trailer
connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
If a trailer connection is detected without
any faults, the view will display No Issues
Found.
When a trailer is connected, the Trailering
App detects the trailer connection using the
Stop/Turn Signal lighting circuits and alerts
the driver by requesting a trailer profile
setup through the Trailering App on the
infotainment screen. If a default trailer
profile is selected, the Trailering App will not
display a Trailer Detection Alert to the user
when a trailer is connected.
When a trailer is connected and the vehicle
is off, the Trailering App will periodically
pulse the lighting circuits of the trailer to
verify it is still connected. The trailer lights
may periodically flash as a result of this
trailer connection detection. These flashes
may be more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App has built-in protections to
prevent the battery from draining. When
Theft Alert is enabled, the frequency and
pattern of this flashing will change.
If a connected trailer becomes disconnected,
a message about the trailer disconnect will
appear on the Driver Information Center
(DIC) immediately (if vehicle is on) or the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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296 Driving and Operating
relearn the tire sensors and their locations.
See“Trailer Tire Pressure Setup” previously
in this section.
Touch Edit Target Pressure to change the
recommended tire pressure for the trailer
tires. This will change the number at which
the vehicle displays alerts related to trailer
tire pressure.
Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile.
The Maintenance Status view displays
reminders for the Trailer Profile. Touch a
reminder to view, reset, delete, or edit it.
Resetting a reminder will reset the time and
mileage values for the reminder. The
progress bar turns yellow when the
maintenance item reaches 90% complete. The progress bar turns red when the
maintenance item reaches 100% complete.
Touch New Reminder to add a new
maintenance reminder.
Suggested reminders that were previously
set will not appear. Suggested reminders
that have not been set have empty boxes
next to them. The maximum number of
reminders is 50.
Maintenance Notifications
Touch Reset to reset time and mileage
values for the reminder.
Touch Remind Me Later to delay the
reminder.
If an Upcoming Alert (90%) is dismissed, it
will not appear again.
If a Maintenance Due Alert (100%) is
dismissed, it will appear when the vehicle is
turned off and back on again.
Always follow all of the maintenance
instructions that came with your trailer.
Cameras
This view shows a preview of the selected
camera view. Touch X to exit the preview.
Touch the camera icon to open the
camera app.
Checklist View
This view shows the recommended steps to
take before towing a trailer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Touch the box next to each item if that step
has been completed.
Touch
4to access a detailed view of each
step. Within each detailed view, touch Next
and Previous to navigate between steps.
Touch Clear All to clear the completed
statuses from all items in the current
checklist.
Custom Checklist Items
For each of the Trailer Profile checklists,
there is an option to create custom items to
view in the checklist. The custom item will
appear at the bottom of the checklist.
Guest Trailer and No Trailer Connected
If a Guest Trailer Profile is active, or if no
trailer is connected, the checklist will show
all of the checklists associated with Custom
Trailer Profiles in addition to default
checklist.
Weight
Touch to turn on or off the Gross Combined
Weight (GCW).
When on, an alert may be presented when
the combined weight of the vehicle and
trailer may exceed the vehicle’s Gross Combined Weight Rating (GCWR). For more
information on the GCW Alert, see
Trailer
Towing 0274.
Towing Assist
A trailer should be connected to complete
this portion of profile setup.
Touch to set up towing assist features for
the Trailer Profile. See "Towing Assist" for
details on the setup.
Guest Trailer Status View
If the Guest Trailer Profile is active, the
Status view shows:
.Lights
.Cameras
.Checklist
.Weight
Scroll right or left to see more options.
The Trailer Status view displays mileage and
fuel economy information. Mileage and fuel
economy will reset after the trailer
disconnects.
Accessory/No Trailer Status View
If the Accessory/No Trailer profile is active,
trailer status information is not available.
Trailers View
Touch the trailer profile icon/name in the
Status View to view, activate, create, edit,
or delete Trailer Profiles.
If a trailer is connected, touch the Trailer
Profile name to activate a Trailer Profile.
There can be up to five Custom Trailer
Profiles on the vehicle.
The Custom Trailer Profiles and Guest Trailer
are in order of the most frequently used.
The Accessory/No Trailer profile is shown
below the Custom Trailer Profiles and Guest
Trailer Profile.
Guest Trailer
If the Guest Trailer Profile is the active
Trailer Profile, trailer detection, lights/
connections status, theft, and the Tow/Haul
reminder alerts can be sent. The system will
not track total mileage or fuel economy, but
the system will track trip mileage and fuel
economy if the Guest Trailer Profile is active.
The TTPMS or maintenance reminders
cannot be set up for a Guest Trailer Profile.
The Guest Trailer Profile cannot be edited.