maintenance schedule CHEVROLET SILVERADO 2024 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
388 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0204.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0266.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0305.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0353 and
Wheel Replacement 0357.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 390.
.Lubricate body components. See Exterior
Care 0377.
Power Take Off (PTO) and Extended
Idle Use
When the vehicle is used with the PTO
equipment or used in a way that requires
extended idle time, one hour of use shall be
deemed the same as 53 km (33 mi). See
Driver Information Center (DIC) (Base Level)
0126 orDriver Information Center (DIC)
(Uplevel) 0128 for hourmeter, if equipped.
Additional Required Services –Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
394 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 401
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
TTY: Dial 711 relay service and contact
1-800-833-2438
Roadside Assistance: 1-800-243-8872
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and/or who use
Text Telephones (TTYs), Chevrolet is able to
assist. Please dial the national 711 relay
service and contact 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0395.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
406 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0402.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 064.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
424 Index
Lamps (cont'd)Exterior Lamps Off Reminder . . . . . . . . . . 140
Exterior Lighting Battery Saver . . . . . . . . 147
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Fog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
High/Low Beam Changer . . . . . . . . . . . . . . 140
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Lane
Departure Warning Light . . . . . . . . . . . . . . . 121
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 56
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 87
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Illumination Control . . . . . . . . . . . . . . . . . . . 144
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Lights
Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 116 Lights (cont'd)
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Automatic Emergency Braking (AEB) Disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Brake System Warning . . . . . . . . . . . . . . . . . 119
Charging System . . . . . . . . . . . . . . . . . . . . . . . 117
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 126
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Driver Mode Control . . . . . . . . . . . . . . . . . . . 123
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 119
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Engine Coolant Temperature
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 124
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . 120
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . 125
Gauges and Indicators . . . . . . . . . . . . . . . . . 106
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . 125
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 121
Lane Departure Warning . . . . . . . . . . . . . . . . 121
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . 124
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 115
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Service Electric Parking Brake . . . . . . . . . . . 119 Lights (cont'd)
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control System
(TCS)/Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Lock Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 30
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . 233
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 20
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 20
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Low Fuel Warning Light . . . . . . . . . . . . . . . . . .124
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . .77
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 47 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 388

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 425
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 117
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Media Avoiding Untrusted Devices . . . . . . . . . . . . 158
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Mirrors
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 34
Automatic Dimming Rearview . . . . . . . . . . 35
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 35
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 35
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Mirrors (cont'd)
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Mode Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 232
Monitor System, Tire Pressure . . . . . . . . . . . 345
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .158
Multi-Point Vehicle Inspection (MPVI) . . . . 390
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 415
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Using the System . . . . . . . . . . . . . . . . . . . . . . 160
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 210
Noise Control System . . . . . . . . . . . . . . . . . . . . 323
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Engine Oil Life System . . . . . . . . . . . . . . . . . 310
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 112
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 124
Older Children, Restraints . . . . . . . . . . . . . . . . . . 71 Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 401
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Additional Information . . . . . . . . . . . . . . . . . 412
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Operating Mode Overheated Engine Protection . . . . . . . . . . 317
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . 317
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . . 315
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . .149, 150 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 5
P
ParkAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247, 256
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 216
Parking Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Over Things That Burn . . . . . . . . . . . . . . . . . 216
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 247

2024 Silverado 2500 HD/3500 HD
Silverado 2500 HD/3500 HD
Owner’s Manual
United States
Scan to Access
United States and CanadaCustomer Assistance1-800-263-3777
Connected Services
1-888-4-ONSTAR
Customer Assistance
1-800-222-1020
Roadside Assistance 1-800-243-8872
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