Radio CHEVROLET SILVERADO 2024 Owner's Guide

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
172 Infotainment System
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 173
3. When the phone is first connected toactivate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
If equipped, verify your phone is wireless
compatible by visiting the Google Android
Auto or Apple CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay. 2. For first time connection, there are two
ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0165 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0169 or
Bluetooth (Overview) 0165.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4or the pencil icon next to the
phone to be disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, visit your
brand website. See Online Account0401 for
details.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
174 Infotainment System
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https://support.google.com/
androidauto. For Apple CarPlay support and
to see if your phone is compatible, see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Apple CarPlay and Android Auto
(Uplevel Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch the next time the USB is connected. If not,
touch the Android Auto or Apple CarPlay
icon on the Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 175
.Connecting the phone over Bluetooth.
SeeBluetooth (Pairing and Using a
Phone for Uplevel Radio) 0165 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0169 or
Bluetooth (Overview) 0165.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference. To disconnect the phones wireless
projection:
1. Select the Settings icon from the Home Page or the Settings icon on the shortcut
tray near the left of the display.
2. Select Connections.
3. Touch Phones.
4. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
5. Touch disconnect.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, visit your
brand website. See Online Account0401 for
details.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https:/www.android.com/
auto/compatability. For Apple CarPlay
support and to see if your phone is compatible, see www.apple.com/ios/
carplay/. Apple or Google may change or
suspend availability at any time. Google,
Android, Android Auto, Google Maps, and
other marks are trademarks of Google LLC.
Apple CarPlay is a trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Settings
Settings (Base Radio)
The settings menu may be organized into
three categories. Select the desired category
by touching System, Apps, or Vehicle.
To access the menus:
1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
176 Infotainment System
5. Touchzto go to the top level of the
Settings menu.
System
The menu may contain the following:
Time / Date
Allows setting of the clock.
Language
Sets the display language used on the
infotainment display. It may also use the
selected language for voice recognition and
audio feedback.
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services. Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.
Display
Allows adjustment of the infotainment
display.
Sounds
Allows adjustment of the infotainment
system sounds.
Favorites
Allows adjustment of the infotainment
favorite settings.
Preferences
Allows the infotainment system to disable
or enable the download of new updates in
the background.
About
Shows the infotainment system software
information.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Apps
The menu may contain the following:
Android Auto
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto (Base
Radio)
0172 orApple CarPlay and Android
Auto (Uplevel Radio) 0174.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
(Base Radio) 0172 orApple CarPlay and
Android Auto (Uplevel Radio) 0174.
Audio
Adjusts different audio settings.
Phone
Adjusts different phone settings.
Vehicle
The menu may contain the following:
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 177
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.Trailering
Adjusts different trailering settings.
Teen Driver
See
Teen Driver 0179.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Settings (Uplevel Radio)
To access the Settings menus: 1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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On certain vehicles, when the Speed Limiter
is turned ON, the vehicle’s maximum
acceleration will be limited. The DIC will
display a message that the acceleration is
limited.
Teen Driver Speed Warning :Displays a
warning in the DIC when exceeding a
selectable speed. Turn the speed warning on
or off and choose the desired speed warning
level. The speed warning does not limit the
speed of the vehicle. On some infotainment
systems, touch Set Teen Driver Speed
Warning to set the warning speed.
Set Teen Driver Speed Warning : Choose the
desired speed warning level. The speed
warning does not limit the speed of the
vehicle.
SiriusXM Explicit Content Filter : Allows the
SiriusXM Explicit Content Filter to be turned
ON or OFF. When ON, the teen driver will
not be able to listen to SiriusXM stations
that contain explicit content, and the Explicit
Content Filter selection in the Audio Settings
will be unavailable for change. When Teen Driver is Active:
.If equipped, the radio will mute when the
driver seat belt, and in some vehicles the
front passenger seat belt, is not buckled.
The audio from any device paired to the
vehicle will also be muted.
.An object placed on the front passenger
seat, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, could cause the passenger sensing
system to falsely sense an unbuckled
front passenger and mute the radio.
If this happens, remove the object from
the seat. See
Passenger Sensing System
0 65.
.Some safety systems, such as Automatic
Emergency Braking, if equipped, cannot
be turned off.
.The gap setting for Adaptive Cruise
Control and alert timing for Forward
Collision Alert, if equipped, cannot be
changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the feature may be grayed out or
removed from the infotainment menu,
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise or Ultra Cruise, if equipped,
is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer if equipped with
Automatic Emergency Braking.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
182 Infotainment System
.Wide Open Throttle–the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts (if equipped) –
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped) –the
number of times the driver was alerted
for following a vehicle ahead too closely. Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0407.
"Made for iPhone," means that an electronic
accessory has been designed to connect
specifically to iPhone, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPhone may affect wireless
performance. iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries.
Trial length and service availability may vary
by model, model year or trim. Service will
automatically stop at the end of your trial
subscription period unless you decide to

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 183
continue service. If you do not wish to enjoy
your trial, you can cancel by calling the
number below. All SiriusXM services require
a subscription, each sold separately by
SiriusXM after the trial period. Service
subject to the applicable SiriusXM Customer
Agreement and Privacy Policy, visit
www.siriusxm.com (USA) or www.siriusxm.ca
(Canada) to see complete terms and how to
cancel which includes calling 1-866-635-2349
(USA) or 1-888-539-7474 (Canada). Some
services and features are subject to device
capabilities and location availability. Content
varies by SiriusXM subscription package. All
fees, content and features are subject to
change.
SiriusXM with 360L: Some features,
including streaming content and listening
recommendations, require an active OnStar
Connected Access plan and may vary by
vehicle model. Content varies by SiriusXM
subscription plan. GM connected vehicle
services vary by vehicle model and require
active service plan, working electrical
system, cell reception and GPS signal. See
onstar.com for details and limitations.
SiriusXM, Pandora, Stitcher and all related
logos are trademarks of Sirius XM Radio Inc.
and its respective subsidiaries.SiriusXM satellite service is only available in
the 48 contiguous United States (and Puerto
Rico with limited availability) and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” after the channel name.
Family-friendly packages are available by
contacting SiriusXM:
.USA Customers —See www.siriusxm.com
or call 1-888-601-6296.
.Canada Customers —See
www.siriusxm.ca or call 1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content.
General Requirements: 1. A License Agreement from SiriusXM is required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Sirius XM
Canada Inc.TouchSense Technology and TouchSense
System 1000 Series Licensed from
Immersion Corporation. TouchSense System
1000 is protected under one or more of the
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending.
Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of Bose
Corporation in the U.S. and other countries.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 193
Filling a Portable Fuel Container . . . . . . . 270
Trailer Towing
General Towing Information . . . . . . . . . . . 270
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 270
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing Equipment . . . . . . . . . . . . . . . . . . . . 278
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 290
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 300
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Pickup Conversion to Chassis Cab . . . . . 302
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.