steering CHEVROLET SILVERADO 2024 Owner's Guide

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 165
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices to:
.Place and receive calls in a
hands-free mode.
.Share the device’s address book or
contact list with the vehicle.
.Stream audio (music, podcasts).
.Notify receipt of text messages.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the system. The system can be used while the
vehicle is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
Online
Account 0401 for more information about
compatible mobile devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g: Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0152.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume controls for the infotainment
system. The adjusted volume level remains
in memory for later calls. The volume
cannot be lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for Uplevel Radio)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touch

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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168 Infotainment System
.While the active call is hands-free, touch
the Audio Output option, then touch
Phone to switch to the handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Audio Output option, then
touch Car Speakers to switch to the
hands-free mode.
Making a Call Using Contacts
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation
and that the phone is set to allow the
sharing of contacts over Bluetooth with the
vehicle. Verify the cell phone supports this
feature and that the phone is set to allow
the sharing of contacts over Bluetooth with
the vehicle.
The Contacts menu accesses the phone book
stored in the cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display. 2. Touch Contacts.
3. There are two methods to search for
contacts:
.Search bar –Touch the search icon
on the top right of the Phones
window and type the name or
number of the contact on the
keyboard. Search results will be
displayed corresponding to the user
input. Touch the name to call.
.Scroll –Touch the list and scroll,
or use the scrollbar on the left side
of the Phones window. Touch the
name to call.
Making a Call Using the Recents Menu
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Recents menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers: 1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Keypad and enter a phone number.
3. Touch the phone icon on the infotainment display to start dialing the
number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 169
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Decline on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Decline on
the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Bluetooth (Pairing and Using a
Phone for Base Radio)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no phone set
to First to Connect, it will link to the
device which was used last. To link to a
different paired phone, see “Linking to a
Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting pairing.
2. Touch the PHONE icon on the Home Page or the phone shortcut on the
applications tray at the bottom of the
screen.
3. Touch Phone at the top of the infotainment display. There may also be
an Add option in the middle of the
Phone screen. Touching this Add Phone
option will shortcut to the Phone
List menu.
4. Touch Add Phone.

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Infotainment System 171
this section for more information about
setting the device as the First to Connect
or as a Secondary Phone.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset display option to switch to
the handset mode.
The mute icon will not be available nor
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset display icon to switch
to the hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch Phone on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Select the name to call.
4. Select the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#to start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad: 1. Touch Phone on the Home Page. 2. Touch Keypad and enter partial phone
numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
screen. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are three ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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172 Infotainment System
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 177
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.Trailering
Adjusts different trailering settings.
Teen Driver
See
Teen Driver 0179.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Settings (Uplevel Radio)
To access the Settings menus: 1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Climate Controls 189
0MAX :Air is directed to the windshield
and the fan runs at a higher speed if not
already above a medium fan speed. This
mode overrides the previous mode selected
and clears fog or frost from the windshield
more quickly. When the control is pressed
again, the system returns to the previous
mode setting and fan speed.
For best results, clear all snow and ice from
the windshield before defrosting.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle.
Avoid using recirculation for long periods of
time in cold or damp conditions. Using
recirculation in cold or damp conditions can
result in window fogging.
A/C : Press to turn the air conditioning on
or off. An indicator light comes on to show
that the air conditioning is enabled. If the
fan is turned off, the air conditioner will not
run. The A/C light will stay on even if the
outside temperatures are below freezing.
Rear Window Defogger
1REAR : If equipped, press to turn the
rear window defogger on or off. An indicator
light on the button comes on to show that
the rear window defogger is on.
The rear window defogger only works when
the engine is running. The defogger can be
turned off by turning the vehicle off or to
accessory mode.
If equipped with heated outside mirrors,
press
fto turn them on or off. See Heated
Mirrors 034.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects. Remote Start Climate Control Operation :
If equipped with remote start, the climate
control system may run when the vehicle is
started remotely. If equipped with heated or
ventilated seats or a heated steering wheel,
these features may come on during a
remote start. See
Remote Vehicle Start 018,
Heated and Ventilated Front Seats 050, and
Heated Steering Wheel 0100.
Sensors
The solar sensor, on top of the instrument
panel near the windshield, monitors the
solar heat.

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192 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 193
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 194
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 194
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 194
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 196
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 197
Driving on Wet Roads . . . . . . . . . . . . . . . . . 201
Hill and Mountain Roads . . . . . . . . . . . . . . 201
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 202
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 203
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 204
Truck-Camper Loading Information . . . . 209
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 210
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 211
Starting the Engine . . . . . . . . . . . . . . . . . . . . 213
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 213
Retained Accessory Power (RAP) . . . . . . . 214
Vehicle Shutdown . . . . . . . . . . . . . . . . . . . . . . 215
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 215
Shifting out of Park . . . . . . . . . . . . . . . . . . . 216
Parking over Things That Burn . . . . . . . . . 216Extended Parking . . . . . . . . . . . . . . . . . . . . . . 217
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 217
Running the Vehicle While Parked . . . . . 217
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 218
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 220
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 221
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 227
Electric Parking Brake . . . . . . . . . . . . . . . . . . 228
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 229
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Hill Descent Control (HDC) . . . . . . . . . . . . . 231
Driver Mode Control . . . . . . . . . . . . . . . . . . . 232
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 233
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 233
Adaptive Cruise Control (Camera) . . . . . . 235
Advanced Driver Assistance Systems
Advanced Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Rear Vision Camera (RVC) . . . . . . . . . . . . . 247
Surround Vision System . . . . . . . . . . . . . . . 248
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Rear Cross Traffic Alert (RCTA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 262
Lane Departure Warning (LDW) . . . . . . . 264
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Recommended Fuel . . . . . . . . . . . . . . . . . . . 266
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Fuels in Foreign Countries . . . . . . . . . . . . . 266
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 266
Filling the Tank (Pickup Models) . . . . . . . 267
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 269

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Driving and Operating 193
Filling a Portable Fuel Container . . . . . . . 270
Trailer Towing
General Towing Information . . . . . . . . . . . 270
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 270
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing Equipment . . . . . . . . . . . . . . . . . . . . 278
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 290
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 300
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Pickup Conversion to Chassis Cab . . . . . 302
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.

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194 Driving and Operating
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 053.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops or a brake fault
occurs, the brakes may lose power assist.
More effort will be required to stop the
vehicle. It may take longer to stop.