steering wheel CHEVROLET SILVERADO 2024 Service Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
200 Driving and Operating
{Warning
Getting out of the vehicle on the
downhill side when stopped across an
incline is dangerous. If the vehicle rolls
over, you could be crushed or killed.
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud—the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts. If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is
under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard. Reinstall underbody air
deflector and air dam if removed.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 388.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
202 Driving and Operating
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or IceCaution
To avoid damage to the wheels and
brake components, always clear snow and
ice from inside the wheels and
underneath the vehicle before driving. Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. See
Traction
Control/Electronic Stability Control 0230.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0227.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Cold Weather Mode
In very low temperatures, a cold weather
message may display on the Driver
Information Center (DIC). The engine speed,
transmission shift patterns, and cabin fan
speed may operate differently to enable the
vehicle to warm up quicker. You can
manually override the cabin fan speed in
cold weather mode.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 402. To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 203
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0217.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps. If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See
“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0230. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph). For information about using tire chains on
the vehicle, see
Tire Chains0358.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 373. Recovery hooks can be used, if the
vehicle has them.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
212 Driving and Operating
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 3. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the vehicle off.
5. Set the parking brake. See Electric
Parking Brake 0228.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Accessory Mode (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the vehicle off, pressing the ENGINE
START/STOP button one time without the
brake pedal applied will place the vehicle in
accessory mode. The vehicle will switch from accessory mode
to off after five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for driving and starting. With the
vehicle off, and the brake pedal applied,
pressing ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button. Engine
cranking will continue until the engine
starts. See Starting the Engine 0213.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the ENGINE START/STOP button for
more than five seconds will place the vehicle
in Service Mode. The instruments and audio
systems will operate as they do when the
vehicle is on, but the vehicle will not be able
to be driven. The engine will not start in
Service Mode. Press the ENGINE START/STOP
button again to turn the vehicle off.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 221
10-Speed Automatic TransmissionGear before shifting from D (Drive) to L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling. This provides increased performance,
vehicle control, and enhanced transmission
and engine cooling when driving down steep
hills or mountain grades, when towing,
or when hauling heavy loads. See
Driver
Mode Control 0232 to activate Tow/
Haul Mode.
For vehicles without Driver Mode Control,
press the Tow/Haul button on the center
stack.
If equipped with Active Hydraulic Assist, the
vehicle will provide a stiffer steering
response when Tow/Haul Mode is engaged
to provide enhanced steering functionality.
Tow/Haul Mode Grade Braking
Grade Braking is available in all modes,
including Range Selection Mode. See Manual
Mode 0220. Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0278.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction. The transfer
case control panel is to the left of the
instrument panel. See Instrument Panel
Overview 05.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
222 Driving and Operating
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0215.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0230.
Automatic Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
232 Driving and Operating
Noise from the Electronic Brake Control
Module (EBCM) is normal when HDC is
active.
When HDC is activated, the initial HDC
speed is set to the current driving speed.
It can be increased or decreased by pressing
+RES or SET- on the steering wheel, or by
applying the accelerator or brake pedal. This
adjusted speed becomes the new set speed.
HDC will remain enabled between 30 and
60 km/h (19 and 37 mph); however, vehicle
speed cannot be set or maintained in this
range. HDC will automatically disable if the
vehicle speed is above 80 km/h (50 mph) or
above 60 km/h (37 mph) for at least
30 seconds.
5must be pressed again to re-enable HDC.
HDC may disable after an extended period
of use. If this happens, HDC will require
time to cool down. The length of time HDC
remains active depends on road conditions,
grade, set speed, vehicle loading, and
outside temperature.
When enabled, if the vehicle speed is above
30 km/h (19 mph) and below 60 km/h
(37 mph), a DIC message will display.
Driver Mode Control
Driver Mode Control (DMC) allows the driver
to adjust the overall driving experience to
better suit preference by adjusting multiple
systems to fit specific driving needs. Drive
mode availability and affected vehicle
subsystems are dependent upon vehicle trim
level, region, and optional features.
Mode Activation
Work Truck
Uplevel Shown, Base Level Similar
To activate drive modes, turn the knob
clockwise.
Depending on vehicle trim, the Tow/Haul
mode button may be on the drive mode
control knob or the center stack. Press
_
or turn the knob clockwise to enter
the mode.
Modes
Normal Mode : Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 233
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
6Snow/Ice Mode :Snow/Ice Mode
improves vehicle acceleration on snow and
ice covered roads. When active, Snow/Ice
Mode will adjust acceleration to optimize
traction on slippery surfaces. This can
compromise the acceleration on dry asphalt.
This feature is not intended for use when
the vehicle is stuck in sand, mud, ice, snow,
or gravel. If the vehicle becomes stuck, see If
the Vehicle Is Stuck 0203.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping,
transmission shift pattern, Antilock Brake
System (ABS), StabiliTrak/Electronic Stability
Control (ESC), and Traction Control System
(TCS) performance.
For more information on off-road driving see
Off-Road Driving 0197.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, trailer sway, and steering.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift
pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed.
While in the Electronic Range Select (ERS)
Mode, grade breaking is deactivated,
allowing the driver to select a range and
limiting the highest gear available. See
Manual Mode 0220. For more information on trailer weight
specifications, see
Towing Equipment 0278.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.
Cruise Control
If equipped, cruise control allows the vehicle
to maintain a set speed of 40 km/h
(25 mph) or more without active
acceleration. Cruise control does not work at
speeds below about 40 km/h (25 mph).
{Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 239
Reducing Speed While ACC Is at a Set Speed
If ACC is already activated, do one of the
following:
.Use the brake to get to the desired lower
speed. Release the brake and press SET–.
The vehicle will now cruise at the lower
speed.
.Press and hold SET–until the desired
lower speed is reached, then release it.
.To decrease the vehicle speed in smaller
increments, press SET− briefly. For each
press, the vehicle goes about 1 km/h
(1 mph) slower.
.To decrease the vehicle speed in larger
increments, hold SET−. While holding
SET−, the vehicle speed decreases to the
next 5 km/h (5 mph) step, then continues
to decrease by 5 km/h (5 mph) at a time.
The set speed can also be decreased while
the vehicle is stopped.
.If stopped with the brake applied, press
or hold SET− until the desired set speed is
displayed. Selecting the Follow Distance Gap
When a slower moving vehicle is detected
ahead within the selected following gap,
ACC will adjust the vehicle's speed and
attempt to maintain the follow distance gap
selected.
Press
[on the steering wheel to adjust
the following gap. Each press cycles the gap
button through three settings: Far, Medium,
or Near.
When pressed, the current gap setting
displays briefly on the instrument cluster
and HUD, if equipped. The gap setting will
be maintained until it is changed.
Far Gap Setting
Medium Gap Setting
Near Gap Setting
If equipped, and a trailer is electrically
connected, the gap setting display will be as
follows:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
240 Driving and Operating
Far Gap Setting with Trailer
Medium Gap Setting with Trailer
Near Gap Setting with Trailer
Since each gap setting corresponds to a
following time (Far, Medium, or Near), the
following distance will vary based on vehicle
speed. The faster the vehicle speed, the
further back your vehicle will follow a
vehicle detected ahead. Consider traffic and
weather conditions when selecting the
following gap. The range of selectable gaps
may not be appropriate for all drivers and
driving conditions.
Changing the gap setting automatically
changes the alert timing sensitivity (Far,
Medium, or Near) for the Forward Collision
Alert (FCA) feature. See Forward Collision
Alert (FCA) System 0257. Courtesy Gap
Press and hold
[on the steering wheel
when vehicle is moving to temporarily
increase the gap with the vehicle ahead to
allow for merging traffic.
Press and hold
[when stopped to cancel
ACC from resuming automatically (if the
stop is brief) and remain stationary. This can
be used to allow traffic to merge between
you and the vehicle ahead. Press RES+ or
the accelerator pedal to resume ACC.
Following distance gap will return to the
original selection after hold.
Alerting the Driver
With Head-Up Display