display CHEVROLET SILVERADO 2024 Workshop Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 155
Fade/Balance :Touch to adjust using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SiriusXM screen, touch
7or6to search for the previous or next
strong station.
Browsing Stations
From the AM, FM, or SiriusXM screen, touch
Browse to list all available stations. Navigate
up and down through all stations by
scrolling the list. Touch the station you want
to listen to. Touch
Hto save the station
or channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area. Direct Tune
Access Direct Tune by touching the Tune
icon on the AM, FM, or SiriusXM screen to
bring up the keypad. Navigate up and down
through all frequencies using
7or6.
Directly enter a station or channel using the
keypad. When a new station or channel is
entered, the information about that station
or channel displays on the right side. This
information updates with each new valid
frequency tuned to.
The keypad grays out entries that do not
contribute to a valid frequency and
automatically places a decimal point within
the frequency number.
Touch (X) next to enter station to delete
one number at a time, touch and hold to
delete all numbers. A valid AM or FM station automatically
tunes to the new frequency but will not
close the direct tune display. When listening
to SiriusXM, touch Go after entering the
channel. Touch
Sorzat the top of the
display to exit out of Direct Tune.
Storing Radio Station Favorites
Favorites are displayed in the area at the
top of the display.
AM, FM, and SiriusXM Radio Stations :
Touch and hold Hold to Set or previously
stored station to overwrite it at the top of
the screen to store the current station or
channel as a favorite. Touch a saved favorite
to recall a favorite station or channel.
Favorites can also be stored by touching
H
in a station or channel list. It appears
highlighted once saved as a favorite.
The number of favorites displayed is
automatically adjusted by default, but can
be manually adjusted in Settings in the
System tab under Favorites and then Set
Number of Audio Favorites. It can also be
adjusted in Settings in the Apps tab under
Audio and then Set Number of Audio
Favorites.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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AM-FM Radio (Uplevel Radio)
Playing the Radio
From the Home Page, touch the Audio icon
to display the now playing screen for the
active audio source. Touch the source button
such as FM or AM in the left corner to
change your source.
Finding a Station
Seeking a Station
From the AM or FM screen, touch the back
or forward buttons to search for the
previous or next strong station.
Tune
Touch
Yon the infotainment display to
enter the Tune screen. Enter a frequency
using the keypad.
Touch the
Hto save the station as a
favorite.
Entering a valid AM or FM frequency will
automatically tune to the new station but
not close the Tune screen.
Touch the Go button or frequency in the list
to begin playing the station. The tune page
will close and return to the now playing
screen.
Storing Radio Station Favorites
Saved favorite stations will show at the
bottom of the now playing screen.
AM or FM favorites can be stored by
pressing and holding a favorite slot.
Audio Settings
Audio settings vary by region.
From the now playing screen, touch
kand
the following may display.
Sound
.Equalizer
.Fade/Balance
.Sound Mode (if equipped)
Bose AudioPilot
If equipped, adjusts the volume based on
the noise inside the vehicle and vehicle
speed.
Manage Radio Favorites
Displays a list of audio favorites that can be
moved or deleted.
Radio Text (RDS)
When on, radio station call letters and
messages from radio stations will be shown. Radio Text Category
When on, category information about
current radio content will be shown.
Radio Data System (RDS)
RDS relies on receiving specific RDS
information from radio stations and only
works when the information is available.
It is possible that a radio station could
broadcast information that causes the radio
to work improperly.
In addition, RDS features are region and
country of sale specific. This means specific
RDS content may not be available in your
listening area or in the country you operate
the vehicle.
To turn RDS features on or off, see "Audio
Settings" previously.
The following RDS features may be
supported by radio broadcasters in your
listening area:
RDS features
.Display radio station call letters
.Display messages from radio stations
.Provide radio station category information
(when available)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 157
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required and Terms and Conditions
accepted. Connected vehicle services vary bymodel and require a complete working
electrical system, cell reception, and GPS
signal.
Reference the SiriusXM user guide for use
and subscription information.
Playing SiriusXM Content
Touchr,j,ror[on the now playing
screen to rewind, pause, play, or fast
forward content.
Finding a Channel
From the SiriusXM now playing screen,
touch
oCH or CHpto open the SXM tuner
channel list.
To directly tune to a channel, touch the
Tune icon to enter a channel number using
the keypad.
Browsing Content
Touch(to view different browsing
content.
Browse will include Channels, Music, On
Demand shows and episodes, Sports and
News content.
SiriusXM Settings
From the SiriusXM now playing screen,
touch the user settings icon in the upper
right to display the SiriusXM settings
The settings include subscription
information, help and support, and listener
preferences.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power

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158 Infotainment System
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The multi-band roof antenna may be used
for radio, navigation, and other
communication systems, depending on the
equipped options. To ensure clear reception,
keep the antenna clear of obstructions, suchas snow and ice. If the vehicle has a
sunroof, and it is open, or a roof loaded
with cargo, reception may be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
The vehicle may be equipped with multiple
USB ports. Ports may also be used for
charging. Music may be played from a
connected USB device.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
(Continued)
Caution (Continued)
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
USB Audio
To play music via USB:
1. On the audio now playing page, touch source and select USB.
2. If there is no device connected, follow the screen prompts to connect the
device.
3. Supported media content will appear on the display.
Bluetooth Audio (Base Radio)
Music may be played from a paired
Bluetooth device. See Bluetooth (Pairing and
Using a Phone for Uplevel Radio) 0165 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0169 orBluetooth (Overview)
0 165 for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 159
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio (Base Radio) 0154 or
AM-FM Radio (Uplevel Radio) 0156.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback. All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
vehicle display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account 0401 for details.
See Radio Frequency Statement 0407.
Bluetooth Audio (Uplevel Radio)
Music may be played from a connected
Bluetooth device.
Volume and song selection may be
controlled by using the infotainment
controls. If Bluetooth is selected and no
volume is present, check the volume setting
on the infotainment system or the
connected phone. To play music via Bluetooth:
1. On the audio now playing page, touch source and select the desired Bluetooth
device.
2. If there is no device connected, follow the screen prompts to pair the device.
3. Supported media content will appear on the display.
Manage Bluetooth Devices
Managing Bluetooth devices allows you to
add, delete, or select another paired device.
Only one Bluetooth device can be active at
a time.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account 0401 for details.
See Radio Frequency Statement 0407.

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Infotainment System 161
Navigation Symbols
The following are the most common
symbols that may appear in Google Maps.
This indicates the vehicle’s current location
and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide the
information by touching the pin one more
time. It will automatically time out if no
action is taken.A second pin in the menu is the route
overview. Touch this pin to show more
details of the destination or to remove the
destination.
Destination
Searching for a Destination
A destination can be searched using Google
Assistant.
To search for a destination without Google
Assistant:
1. Open Google Maps.
2. Touch the Search field.
3. Enter the destination.
4. Touch the navigation icon.
Alternate Routes
Alternate routes are displayed as separate
lines. While in either turn-by-turn navigation
or on the route overview, touch the
suggested alternate route.
Adding a Stop on Route by Voice 1. While in turn-by-turn navigation, touch the Search icon at the bottom.
2. Touch the Google Assistant mic icon and say the destination to search by voice. 3. Select the desired search result from
the list.
4. Touch the Add stop icon.
Adding a Stop on Route by Category 1. While in turn-by-turn navigation, touch the Search icon at the bottom.
2. Select a category.
3. Select the desired search result from the list.
4. Touch the Add stop icon.
Adding a Home or Work Address
To edit a home or work address, an account
must be logged in. See Accounts under
Settings (Uplevel Radio) 0177 or
Settings (Base Radio) 0175.
1. Open Google Maps.
2. Touch Settings, then touch Edit home or work.
3. Enter the address.
Search by Category
Destinations can be searched by category,
such as restaurant or grocery store. 1. Open Google Maps.
2. Touch the search bar.
3. Touch Categories, then select a category.

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Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of media and messaging,
navigation and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the Home screen, or by
using the wake up words “Hey Google”or
“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a valid data
subscription plan in order to use some of
the Google Assistant features.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments. 1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number.

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Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices to:
.Place and receive calls in a
hands-free mode.
.Share the device’s address book or
contact list with the vehicle.
.Stream audio (music, podcasts).
.Notify receipt of text messages.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the system. The system can be used while the
vehicle is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
Online
Account 0401 for more information about
compatible mobile devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g: Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0152.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume controls for the infotainment
system. The adjusted volume level remains
in memory for later calls. The volume
cannot be lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for Uplevel Radio)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touch

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166 Infotainment System
this option and the Phones screen will
display. See“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page. 3. If no mobile device is connected, touch
Manage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the “Add Phone”card will
just be a “+”card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Make sure there is not an entry for
the vehicle under the previously
connected list. If the vehicle and cell
phone were previously paired and
one still remembers the other, it will
not identify as a new device when
searching.
.Turn the Bluetooth off and on the
device.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Turn the cell phone off and then
back on.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones.

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First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone:1. Make sure the cell phone is turned on.
2. Touch the Settings icon on the home page.
3. Touch Connections.
4. Touch Phone.
5. Touch Options under the connected phone.
6. Touch First to Connect from the cell phone’s settings menu. The settings will
be enabled for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices. Accessing the Device List Screen
There are two ways to access the device list
screen:
Using the Settings Icon
1. Touch the Settings icon on the Home Page or the Settings icon on the shortcut
tray near the left of the display.
2. Touch Connections.
3. Touch Phones.
Using the Phone Icon 1. Touch the Phone icon on the Home Page or the Phone icon on the shortcut tray
near the left of the display.
2. Touch
*on the top right of the Phones
screen.
3. Touch Connected Phone.
Disconnecting a Connected Phone
To disconnect a phone: 1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
3. Touch Disconnect. Deleting a Paired Phone
To delete a paired phone:
1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
3. Touch Forget Phone.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system.
To link to a different phone: 1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch the new cell phone to link to from the list of available phones. See “First to
Connect Paired Phones” previously in this
section.
Switching to Handset or
Hands-Free Mode
To switch between handset or
hands-free mode: