jump start CHEVROLET SILVERADO 2024 Owners Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
216 Driving and Operating
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After moving the shift
lever into P (Park), hold the regular brake
pedal down. Then, see if you can move the
shift lever away from P (Park) without first
pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).
Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle may put too much
force on the parking pawl in the
transmission. You may find it difficult to pull
the shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat.
When you are ready to drive, move the
shift lever out of P (Park) before you release
the parking brake.
If torque lock does occur, you may need to
have another vehicle push yours a little
uphill to take some of the pressure from theparking pawl in the transmission. You will
then be able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
shift lock release system. The system is
designed to prevent movement of the shift
lever out of P (Park), unless the brake pedal
is applied and the ignition is on or in
Service Mode.
The shift lock release is always functional
except in the case of an uncharged or low
voltage
–less than 9 volt –battery.
If the vehicle has an uncharged or low
voltage battery, try charging or jump
starting the battery. See Jump Starting -
North America 0370.
To shift out of P (Park): 1. Apply the brake pedal.
2. Release the parking brake if it is applied. See Electric Parking Brake 0228.
3. Pull the shift lever toward you, then move it to the desired position, and
release. If the vehicle still cannot be shifted out of
P (Park):
1. Ease the pressure on, or release the shift lever.
2. While holding the brake pedal, push the shift lever all the way into P (Park).
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If equipped, the Buckle to Drive feature may
prevent shifting from P (Park). See Buckle To
Drive 054.
If there is still a problem shifting, have the
vehicle serviced soon.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 303
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 304
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . 304
Accessories and Modifications . . . . . . . . . 304
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 305
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Compartment Overview . . . . . . . . 307
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Engine Oil Life System . . . . . . . . . . . . . . . . . 310
Automatic Transmission Fluid . . . . . . . . . . 311
Engine Air Filter Life System . . . . . . . . . . . 311
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 312
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Engine Overheating . . . . . . . . . . . . . . . . . . . . 315
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 317
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Power Steering Fluid . . . . . . . . . . . . . . . . . . . 317
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Brake Pad Life System . . . . . . . . . . . . . . . . . 319
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Battery - North America . . . . . . . . . . . . . . . 321
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Noise Control System . . . . . . . . . . . . . . . . . . 323
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 324
Park Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Wiper Blade Replacement . . . . . . . . . . . . . 325
Glass Replacement . . . . . . . . . . . . . . . . . . . . . 325
Windshield Replacement . . . . . . . . . . . . . . 326
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 327
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 327
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 327
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . 328
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 329
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 330
Electrical System
Electrical System Overload . . . . . . . . . . . . 330
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Engine Compartment Fuse Block . . . . . . . 332
Instrument Panel Fuse Block (Left) . . . . . 335 Instrument Panel Fuse Block (Right) . . . 337
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . 340
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 341
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 341
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 342
Tire Terminology and Definitions . . . . . . 342
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Tire Pressure Monitor System . . . . . . . . . 345
Tire Pressure Monitor Operation . . . . . . 346
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 351
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
When It Is Time for New Tires . . . . . . . . 353
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 354
Different Size Tires and Wheels . . . . . . . . 355
Uniform Tire Quality Grading . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . 357
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 360
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 370
Jump Starting
Jump Starting - North America . . . . . . . . 370
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 373

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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308 Vehicle Care
1. Remote Negative (–) Location. SeeJump
Starting - North America 0370.
2. Positive (+) Terminal (Under Cover). See Jump Starting - North America 0370.
3. Battery - North America 0321.
4. Engine Air Cleaner/Filter 0312.
5. Engine Oil Dipstick. See “Checking Engine
Oil” under Engine Oil 0308.
6. Engine Cooling Fan (Out of View). See Cooling System 0313.
7. Power Steering Fluid Reservoir. See Power Steering Fluid 0317.
8. Engine Oil Fill Cap. See “When to Add
Engine Oil” underEngine Oil 0308.
9. Auxiliary Battery. Battery - North
America 0321.
10. Brake Fluid Reservoir. See Brake Fluid
0 320.
11. Engine Compartment Fuse Block 0332.
12. Coolant Surge Tank and Pressure Cap. SeeCooling System 0313.
13. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” underWasher
Fluid 0318.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see “Engine Oil”
in the Duramax diesel supplement.
To ensure proper engine performance and
long life, careful attention must be paid to
engine oil. Following these simple, but
important steps will help protect your
investment:
.Use engine oil approved to the proper
specification and of the proper viscosity
grade. See “Selecting the Right Engine
Oil” in this section.
.Check the engine oil level regularly and
maintain the proper oil level. See
“Checking Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the appropriate
time. SeeEngine Oil Life System 0310.
.Always dispose of engine oil properly. See
“What to Do with Used Oil” in this
section.
Checking Engine Oil
Check the engine oil level regularly, every
650 km (400 mi), especially prior to a long
trip. The engine oil dipstick handle is a loop.
See Engine Compartment Overview 0307 for
the location.
{Warning
The engine oil dipstick handle may be
hot; it could burn you. Use a towel or
glove to touch the dipstick handle.
If a low oil Driver Information Center (DIC)
message displays, check the oil level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the engine
oil level after the engine has been off for
at least two hours. Checking the engine
oil level on steep grades or too soon after
engine shutoff can result in incorrect
readings. Accuracy improves when
checking a cold engine prior to starting.
Remove the dipstick and check the level.
.If unable to wait two hours, the engine
must be off for at least 15 minutes if the
engine is warm, or at least 30 minutes if
the engine is not warm. Pull out the
dipstick, wipe it with a clean paper towel
or cloth, then push it back in all the way.
Remove it again, keeping the tip down,
and check the level.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 321
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system.
When the brake fluid falls to a low level,
the brake warning light comes on. See Brake
System Warning Light 0119.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0388.
What to Add
Use only GM approved DOT 4 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants 0392.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. See Engine Compartment
Overview 0307 for battery location.
{Warning
WARNING: Battery posts, terminals and
related accessories can expose you to
chemicals including lead and lead
compounds, which are known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Wash hands after handling. For more
information go to
www.P65Warnings.ca.gov.
See California Proposition 65 Warning 01.
Vehicle Storage
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. Always wear
eye protection. See Jump Starting - North
America 0370 for tips on working
around a battery without getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to keep
the battery from running down.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
370 Vehicle Care
Correctly Stored
Incorrectly Stored
10. Reinstall the spare tire lock, if the vehicle has one. Return the jack and tools to their original
location in the vehicle. See
“Removing the
Spare Tire and Tools.”
Full-Size Spare Tire
If this vehicle came with a full-size spare
tire, it was fully inflated when new,
however, it can lose air over time. Check the
inflation pressure regularly. See Tire Pressure
0 344 and Vehicle Load Limits 0204 for
information regarding proper tire inflation
and loading the vehicle. For instructions on
how to remove, install, or store a spare tire,
see Tire Changing 0360.
After installing the spare tire on the vehicle,
stop as soon as possible and check that the
spare is correctly inflated. The spare tire is
made to perform well at speeds up to
112 km/h (70 MPH) at the recommended
inflation pressure, so you can finish
your trip.
Have the damaged or flat road tire repaired
or replaced and installed back onto the
vehicle as soon as possible so the spare tire
will be available in case it is needed again.
Do not mix tires and wheels of different
sizes, because they will not fit. Keep the
spare tire and its wheel together.
Caution
If the vehicle has four-wheel drive and a
different size spare tire is installed, do
not drive in four-wheel drive until the flat
tire is repaired and/or replaced. The
vehicle could be damaged and the repairs
would not be covered by the warranty.
Never use four-wheel drive when a
different size spare tire is installed on the
vehicle.
The vehicle may have a different size spare
tire than the road tires originally installed
on the vehicle. This spare tire was developed
for use on this vehicle, so it is all right to
drive on it. If the vehicle has four-wheel
drive and a different size spare tire is
installed, drive only in two-wheel drive.
If the vehicle has a spare tire that does not
match the vehicle’s original road tires and
wheels, in size and type, do not include the
spare in the tire rotation.
Jump Starting
Jump Starting - North America
For more information about the vehicle
battery, see Battery - North America 0321.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 371
If the vehicle's battery (or batteries) has run
down, you may want to use another vehicle
and some jumper cables to start your
vehicle. Be sure to use the following steps
to do it safely.
{Warning
WARNING:Battery posts, terminals and
related accessories can expose you to
chemicals including lead and lead
compounds, which are known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Wash hands after handling. For more
information go to
www.P65Warnings.ca.gov.
See California Proposition 65 Warning 01.
{Warning
Batteries can hurt you. They can be
dangerous because:
.They contain acid that can burn you.
.They contain gas that can explode or
ignite.
.They contain enough electricity to
burn you.
(Continued)
Warning (Continued)
If you do not follow these steps exactly,
some or all of these things can hurt you.
Caution
Ignoring these steps could result in costly
damage to the vehicle that would not be
covered by the vehicle warranty. Trying
to start the vehicle by pushing or pulling
it will not work, and it could damage the
vehicle.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Connection Points and Sequence
1. Discharged Battery Positive (+)Terminal
2. Good Battery Positive (+) Terminal
3. Good Battery Negative (−) Terminal
4. Discharged Battery Negative Grounding (−) Terminal
The good battery positive (+) terminal and
the good battery negative (–) terminal are
on the battery of the vehicle providing the
jump start.
The discharged battery positive (+) terminal
and the discharged battery negative (–)
grounding point are on the passenger side
of the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
372 Vehicle Care
The discharged battery positive (+) terminal
is under a cover. Open the cover to expose
the terminal.1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two batteries, you should
know before you begin that, especially in
cold weather, you may not be able to
get enough power from a single battery
in another vehicle to start your diesel
engine. If your vehicle has more than
one battery, using the battery that is
closer to the starter will reduce electrical
resistance. This is located on the
passenger side, in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can reach, but be sure the
vehicles are not touching each other. If they are, it could cause an unwanted
ground connection. You would not be
able to start your vehicle, and the bad
grounding could damage the electrical
systems.
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put the automatic
transmission in P (Park) before setting
the parking brake. If you have a
four-wheel-drive vehicle, be sure the
transfer case is in a drive gear, not in
N (Neutral).
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary accessories plugged
into the accessory power outlets. Turn
off the radio and all the lamps that are not needed. This will avoid sparks and
help save both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and negative (−)
terminal locations on that vehicle.
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 373
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the
vehicle has one. Negative (–) will go to a
heavy, unpainted metal engine part or to
a remote negative (–) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(–) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (–) cable to the negative (–)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal. 8. Do not let the other end touch metal.
Connect it to the good battery
positive (+) terminal. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (–) cable to the good battery negative
(–) terminal. Use a remote negative (–)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (–) cable to the discharged battery
negative (–) grounding point.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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374 Vehicle Care
Caution (Continued)
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary. If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America
0370.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Customer Information 403
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.