mileage CHEVROLET SILVERADO 2024 Owners Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 193
Filling a Portable Fuel Container . . . . . . . 270
Trailer Towing
General Towing Information . . . . . . . . . . . 270
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 270
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing Equipment . . . . . . . . . . . . . . . . . . . . 278
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 290
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 300
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Pickup Conversion to Chassis Cab . . . . . 302
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
294 Driving and Operating
If trailer dimensions are out of range, this
feature will be unavailable.
Status View
If a trailer is connected, the Status view
shows status information for the active
trailer profile.
If no trailer is connected, the Status view
shows the last trailer profile with a status of
Not Connected.
The Status view shows:
.Lights
.Tires
.Maintenance
.Cameras
.Checklists
.Weight
.Towing AssistScroll right or left to see more options.
Each section shows high level status
information for the feature. Selecting a
section will open up a new screen with
additional information and/or options.
Selecting a camera view will open up a new
screen to preview the camera image. The
status view displays mileage and fuel
economy information.
Lights
This view displays the names of the trailer
connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
If a trailer connection is detected without
any faults, the view will display No Issues
Found.
When a trailer is connected, the Trailering
App detects the trailer connection using the
Stop/Turn Signal lighting circuits and alerts
the driver by requesting a trailer profile
setup through the Trailering App on the
infotainment screen. If a default trailer
profile is selected, the Trailering App will not
display a Trailer Detection Alert to the user
when a trailer is connected.
When a trailer is connected and the vehicle
is off, the Trailering App will periodically
pulse the lighting circuits of the trailer to
verify it is still connected. The trailer lights
may periodically flash as a result of this
trailer connection detection. These flashes
may be more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App has built-in protections to
prevent the battery from draining. When
Theft Alert is enabled, the frequency and
pattern of this flashing will change.
If a connected trailer becomes disconnected,
a message about the trailer disconnect will
appear on the Driver Information Center
(DIC) immediately (if vehicle is on) or the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
296 Driving and Operating
relearn the tire sensors and their locations.
See“Trailer Tire Pressure Setup” previously
in this section.
Touch Edit Target Pressure to change the
recommended tire pressure for the trailer
tires. This will change the number at which
the vehicle displays alerts related to trailer
tire pressure.
Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile.
The Maintenance Status view displays
reminders for the Trailer Profile. Touch a
reminder to view, reset, delete, or edit it.
Resetting a reminder will reset the time and
mileage values for the reminder. The
progress bar turns yellow when the
maintenance item reaches 90% complete. The progress bar turns red when the
maintenance item reaches 100% complete.
Touch New Reminder to add a new
maintenance reminder.
Suggested reminders that were previously
set will not appear. Suggested reminders
that have not been set have empty boxes
next to them. The maximum number of
reminders is 50.
Maintenance Notifications
Touch Reset to reset time and mileage
values for the reminder.
Touch Remind Me Later to delay the
reminder.
If an Upcoming Alert (90%) is dismissed, it
will not appear again.
If a Maintenance Due Alert (100%) is
dismissed, it will appear when the vehicle is
turned off and back on again.
Always follow all of the maintenance
instructions that came with your trailer.
Cameras
This view shows a preview of the selected
camera view. Touch X to exit the preview.
Touch the camera icon to open the
camera app.
Checklist View
This view shows the recommended steps to
take before towing a trailer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 297
Touch the box next to each item if that step
has been completed.
Touch
4to access a detailed view of each
step. Within each detailed view, touch Next
and Previous to navigate between steps.
Touch Clear All to clear the completed
statuses from all items in the current
checklist.
Custom Checklist Items
For each of the Trailer Profile checklists,
there is an option to create custom items to
view in the checklist. The custom item will
appear at the bottom of the checklist.
Guest Trailer and No Trailer Connected
If a Guest Trailer Profile is active, or if no
trailer is connected, the checklist will show
all of the checklists associated with Custom
Trailer Profiles in addition to default
checklist.
Weight
Touch to turn on or off the Gross Combined
Weight (GCW).
When on, an alert may be presented when
the combined weight of the vehicle and
trailer may exceed the vehicle’s Gross Combined Weight Rating (GCWR). For more
information on the GCW Alert, see
Trailer
Towing 0274.
Towing Assist
A trailer should be connected to complete
this portion of profile setup.
Touch to set up towing assist features for
the Trailer Profile. See "Towing Assist" for
details on the setup.
Guest Trailer Status View
If the Guest Trailer Profile is active, the
Status view shows:
.Lights
.Cameras
.Checklist
.Weight
Scroll right or left to see more options.
The Trailer Status view displays mileage and
fuel economy information. Mileage and fuel
economy will reset after the trailer
disconnects.
Accessory/No Trailer Status View
If the Accessory/No Trailer profile is active,
trailer status information is not available.
Trailers View
Touch the trailer profile icon/name in the
Status View to view, activate, create, edit,
or delete Trailer Profiles.
If a trailer is connected, touch the Trailer
Profile name to activate a Trailer Profile.
There can be up to five Custom Trailer
Profiles on the vehicle.
The Custom Trailer Profiles and Guest Trailer
are in order of the most frequently used.
The Accessory/No Trailer profile is shown
below the Custom Trailer Profiles and Guest
Trailer Profile.
Guest Trailer
If the Guest Trailer Profile is the active
Trailer Profile, trailer detection, lights/
connections status, theft, and the Tow/Haul
reminder alerts can be sent. The system will
not track total mileage or fuel economy, but
the system will track trip mileage and fuel
economy if the Guest Trailer Profile is active.
The TTPMS or maintenance reminders
cannot be set up for a Guest Trailer Profile.
The Guest Trailer Profile cannot be edited.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
298 Driving and Operating
Accessory/No Trailer
If the Accessory/No Trailer Profile is active,
alerts will not be sent and the system will
not track mileage or fuel economy. The
TTPMS or maintenance reminders cannot be
set up for the Accessory/No Trailer Profile.
The Accessory/No Trailer profile cannot be
edited.
No Trailer Connected
When there is no trailer connected, Trailer
Profiles cannot be activated but most
options can be edited.
Trailer Brake Gain Memory
The system can store the brake gain setting
of a Trailer Profile or a Guest Trailer Profile.
When a Trailer Profile or Guest Trailer Profile
is selected, and a brake gain setting is set
for that Trailer Profile, the system will recall
the stored brake gain value.
If a Trailer Profile is already active and the
brake gain setting has been set for that
Trailer Profile, the system will recall the
brake gain value whenever the vehicle is
turned on.If there was an error in setting the brake
gain for a Trailer Profile, there will be a
notification. This pop-up will not appear if
the Guest Trailer Profile is active or if there
is no trailer connected.
Trailer brake gain should be set for a specific
trailering condition and must be adjusted
anytime vehicle loading, trailer loading,
or road surface conditions change.
Editing a Trailer Profile
Touch the trailer profile icon/name in the
Status View to access the Trailer
Profile view:
.Trailer Name
.Total Mileage
.Average Fuel Economy
.Set as Default Trailer
.GCW Alert
.Tow/Haul Mode Reminder Alert
.Theft Alert
.Maintenance Alert
.Delete/Remove Trailer
Trailer Name
Touch to edit the Trailer Profile’s name. Use
at least one character and no spaces.
Total Mileage
Touch to edit the Trailer Profile’s mileage.
Touch Reset to reset trailer mileage to zero,
or enter a new value and touch Save.
Effect on Maintenance Reminders
If the mileage is reset or changed, and
mileage has already accumulated, any
maintenance reminders that have been set
up will be adjusted accordingly.
Average Fuel Economy
Touch to reset the average fuel economy for
the trailer profile. Touch Reset to reset fuel
economy.
Delete/Remove Trailer
Touch to remove the Trailer Profile and all
of its settings.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 305
Caution (Continued)
overload the vehicle. SeeVehicle Load
Limits 0204 and
Trailer Towing 0274 for those specific
weight ratings.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.
Also, see Adding Equipment to the
Airbag-Equipped Vehicle 069.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0406.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 69.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 018. Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See
Maintenance Records
0 394.
Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
310 Vehicle Care
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for good
performance and engine protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain elements
that can be unhealthy for your skin and
could even cause cancer. Do not let used oil
stay on your skin for very long. Clean your
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
On some vehicles, when the system has
calculated that oil life has been diminished,
a CHANGE ENGINE OIL SOON message comes
on to indicate that an oil change is
necessary. Change the oil as soon as
possible within the next 1 000 km (600 mi).
It is possible that, if driving under the best
conditions, the oil life system might indicate
that an oil change is not necessary for up to
a year. The engine oil and filter must be
changed at least once a year and, at this
time, the system must be reset. For vehicles
without the CHANGE ENGINE OIL SOON
message, an oil change is needed when the
REMAINING OIL LIFE percentage is near 0%.
Your dealer has trained service people whowill perform this work and reset the system.
It is also important to check the oil regularly
over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To reset the
engine oil life system:
1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0126 orDriver Information
Center (DIC) (Uplevel) 0128.
2. Press the thumbwheel on the steering wheel, or the trip odometer reset stem if
the vehicle does not have DIC controls,
for several seconds. When the
confirmation message displays, select
YES. The oil life will change to 100%.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 319
Caution (Continued)
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0396.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that estimates the
remaining life of the front and rear brake
pads. Brake pad life is displayed in the
Driver Information Center (DIC), along with
a percentage for each axle. The system must
be reset every time the brake pads are
changed.
When the system has determined that the
brake pads need to be replaced, a message
will display, which may include mileage
remaining.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
400 Customer Information
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
404 Customer Information
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), Federal Emission,
Extended Powertrain or Electric specific
warranties in both the U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled“Limited Warranty and Owner Assistance Information”
produced for
new vehicles provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information. Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.