lock CHEVROLET SILVERADO 2500 2018 User Guide
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Page 34 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 33
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . 38
Door Locks . . . . . . . . . . . . . . . . . . . . 39
Power Door Locks . . . . . . . . . . . . . 40
Automatic Door Locks . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . 41
Safety Locks . . . . . . . . . . . . . . . . . . . 41
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 42
Power Assist Steps . . . . . . . . . . . . 42
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 43
Vehicle Alarm System . . . . . . . . . 43
Immobilizer . . . . . . . . . . . . . . . . . . . . 44
Immobilizer Operation . . . . . . . . . 45
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 45
Manual Mirrors . . . . . . . . . . . . . . . . . 45 Trailer-Tow Mirrors . . . . . . . . . . . . . 46
Power Mirrors . . . . . . . . . . . . . . . . . . 46
Folding Mirrors . . . . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . 48
Automatic Dimming Mirror . . . . . 48
Blind Spot Mirrors . . . . . . . . . . . . . . 48
Reverse Tilt Mirrors . . . . . . . . . . . . 49
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 49
Manual Rearview Mirror . . . . . . . . 49
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 50
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Manual Windows . . . . . . . . . . . . . . 50
Power Windows . . . . . . . . . . . . . . . 50
Rear Windows . . . . . . . . . . . . . . . . . 52
Sun Visors . . . . . . . . . . . . . . . . . . . . . 53
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 53
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.
Page 36 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 35
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition, all
door locks, and the glove box.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats060.
Programming Keys
Follow these procedures to program
up to eight keys to the vehicle. Programming with Two
Recognized Keys
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the
ignition on within five seconds.
6. After a few seconds, the security light will turn off once
the key has been programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made. Programming without
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is
Page 37 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
36 Keys, Doors, and Windows
learned and all previously
known keys will no longer work
with the vehicle.
6. To learn a second key, turn the ignition off, insert the second
key to be learned, and turn the
ignition on.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two
Recognized Keys.”
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0 453. With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0463.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 459.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 036.
With Remote Start (without
Remote Start Similar)
/:If equipped,/is used to start
the engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 038.
Page 38 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 37
Q:Press to lock all doors and the
tailgate.
If enabled, the turn signal lamps
flash once to indicate locking has
occurred. If enabled, the horn chirps
when
Qis pressed again within
three seconds. See Vehicle
Personalization 0160.
Pressing
Qarms the alarm system.
See Vehicle Alarm System 043.
If equipped with auto mirror folding,
pressing and holding
Qfor
one second will fold the mirrors,
if enabled.
See Folding Mirrors 047 and
Vehicle Personalization 0160.
K:Press once to unlock only the
driver door. If
Kis pressed again
within three seconds, all remaining
doors and the tailgate unlock. The
interior lamps may come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled, the turn signal lamps
flash twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See
Vehicle
Personalization 0160.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 043.
If equipped with auto mirror folding,
pressing and holding
Kfor
one second will unfold the mirrors,
if enabled.
See Folding Mirrors 047 and
Vehicle Personalization 0160.
If equipped, press, release, and
then press and hold
Kto open all of
the windows. Pressing the button
again will stop the windows. See
Vehicle Personalization 0160.
7:Press and release one time to
initiate vehicle locator. The turn
signal lamps flash and the horn
sounds three times.
Press and hold
7for at least
three seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for 30 seconds. The alarm turns off
when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
Each vehicle can have up to
eight transmitters programmed to it.
See your dealer for transmitter
programming.
Battery Replacement
Replace the battery in the
transmitter soon if the REPLACE
BATTERY IN REMOTE KEY
message displays in the Driver
Information Center (DIC).
Page 40 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 39
.There is an emission control
system malfunction and the lamp
is on.
. The hazard flashers are on.
. Two starts or a start with an
extension have been done.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter.
See Remote Keyless Entry (RKE)
System 036 orVehicle
Personalization 0160.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds. When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
turned on and then back off to use
remote start again. Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)
Page 41 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
40 Keys, Doors, and Windows
Warning (Continued)
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door. From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
From inside, pull the door handle
once to unlock the door. Pull the
handle again to open the door.
See
Vehicle Alarm System 043.
Power Door Locks
Base Trim
If equipped with power door locks:
Q: Press to lock the doors.
K:Press to unlock the doors.
Automatic Door Locks
If equipped, the doors will lock
automatically when all doors are
closed, the ignition is on, and the
shift lever is moved out of P
If a vehicle door is unlocked, and
then opened and closed, the doors
will lock either when your foot is
Page 42 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Keys, Doors, and Windows 41
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.Press
Kon a power door lock
switch.
. Shift the transmission into
P (Park)
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0160.
Lockout Protection
If the ignition is on or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
selected while a door is open, when
all doors are closed the vehicle will
check for RKE transmitters inside.
If an RKE transmitter is detected,
and the number of RKE transmitters has not reduced, the driver door will
unlock and the horn will chirp three
times.
This can be manually overridden by
pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open.
Press the button again to lock the
driver door. The Unlocked Door
Anti-Lockout feature can be turned
on or off. See Vehicle
Personalization 0160.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Press{to activate the safety locks
on the rear doors. The indicator light
comes on when activated. Press
{
again to deactivate. The vehicle
must be on, in ACC/ACCESSORY,
or in Retained Accessory Power
(RAP). See Retained Accessory
Power (RAP) 0251.
If the indicator light flashes, the
feature may not be working properly.
Page 43 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
42 Keys, Doors, and Windows
Doors
Tailgate
{Warning
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate can
easily lose their balance and fall
in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate. Be
sure everyone in your vehicle is in
a seat and using a seat belt
properly.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. See Remote Keyless Entry
(RKE) System Operation 036.
Open the tailgate by lifting up on its
handle while pulling the
tailgate down. To shut the tailgate, firmly push it
upward until it latches.
After closing the tailgate, pull it back
to be sure it latches securely.
Power Assist Steps
If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. Remove the
obstruction, then open and close the
door on the same side to complete
the motion. If the obstruction is not
cleared, the assist steps remain
extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)
and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A DIC message displays.
3. Kick the switch again to return to normal operation.
Page 45 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
44 Keys, Doors, and Windows
Fast Flash :Vehicle is unsecured.
A door, the tailgate, or the hood
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second
delay and immediately arm the
alarm system.
The vehicle alarm system will not
arm if the doors are locked with
the key. If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the tailgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Start the vehicle. To avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter.
Unlocking the driver door with
the key will not disarm the
system or turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Immobilizer
See Radio Frequency Statement
0 459.
Page 51 of 489

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
50 Keys, Doors, and Windows
Automatic Dimming
Rearview Mirror
If equipped, the mirror will
automatically reduce the glare of the
headlamps from behind. The
dimming feature comes on each
time the vehicle is started.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on
each door to manually raise or lower
the manual windows.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave keys in a vehicle with
children. When there are children
in the rear seat, use the window
lockout button to prevent
operation of the windows. See
Keys033.