remote start CHEVROLET SILVERADO 2500 2018 Owner's Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
OnStar 467
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0318. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Connected Services 473
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 483
ParkingBrake . . . . . . . . . . . . . . . . . . . . . . . . . 271
Brake and P (Park)
Mechanism Check . . . . . . . . . . 354
Over Things That Burn . . . . . . . 254
Parking or Backing Assistance Systems . . . . . . . . . . 280
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 145
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Passenger Sensing System . . . . . 84
Perchlorate Materials Requirements, California . . . . . . 325
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 160
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 209
Bluetooth . . . . . . . . . . . . . . . . 203, 205
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 322
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130 Power (cont'd)
Protection, Battery . . . . . . . . . . . . 180
Retained Accessory (RAP) . . . 251
Seat Adjustment . . . . . . . . . . . . . . . . 58
Steering Fluid . . . . . . . . . . . . . . . . . 345
Windows . . . . . . . . . . . . . . . . . . . . . . . 50
Power Assist Steps . . . . . . . . . . . . . . 42
Pregnancy, Using Seat Belts . . . . 73
Privacy Vehicle Data Recording . . . . . . . 461
Program Courtesy Transportation . . . . . . 455
Prohibited Fuels . . . . . . . . . . . . . . . . 290
Proposition 65 Warning,
California . . . . . . . . . . . .325, 349, 408, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 458
R
Radio Frequency Statement . . . . 459
Radio Reception . . . . . . . . . . . . . . . . 188
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 185
Satellite . . . . . . . . . . . . . . . . . . . . . . . 187
Reading Lamps . . . . . . . . . . . . . . . . . 178 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 351
Locking . . . . . . . . . . . . . . . . . . . . . . . 276
Rear Seats . . . . . . . . . . . . . . . . . . 65, 66
Rear Vision Camera (RVC) . . . . . 280
Rear Windows . . . . . . . . . . . . . . . . . . . 52
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 197
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 440
Records Maintenance . . . . . . . . . . . . . . . . . . 444
Recreational Vehicle Towing . . . . 412
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 453
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote Vehicle Start . . . . . . . . . . . . 38
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 90
Maintenance . . . . . . . . . . . . . . . . . . 442
Replacing Airbag System . . . . . . . . 90
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 109

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 485
Software Updates . . . . . . . . . . . . . . 184
Special Application Services . . . . 436
Specifications andCapacities . . . . . . . . . . . . . . . . . . . . . 446
Speedometer . . . . . . . . . . . . . . . . . . . 139
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 151
Start Assist, Hill . . . . . . . . . . . . . . . . . 272
Start Vehicle, Remote . . . . . . . . . . . 38
Starter Switch Check . . . . . . . . . . . 354
Starting the Engine . . . . . . . . . . . . . 249
Steering . . . . . . . . . . . . . . . . . . . . . . . . 228 Fluid, Power . . . . . . . . . . . . . . . . . . 345
Heated Wheel . . . . . . . . . . . . . . . . 128
Wheel Adjustment . . . . . . . . . . . . 127
Wheel Controls . . . . . . . . . . . . . . . 127
Steps Power Assist . . . . . . . . . . . . . . . . . . . 42
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 359
Storage Areas
Center Console . . . . . . . . . . . . . . . 123
Floor Console . . . . . . . . . . . . . . . . 124
Glove Box . . . . . . . . . . . . . . . . . . . . 122
Instrument Panel . . . . . . . . . . . . . 122
Sunglasses . . . . . . . . . . . . . . . . . . . 123
Storage Compartments . . . . . . . . . 122 Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 237
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 53
Sunglass Storage . . . . . . . . . . . . . . . 123
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 82
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 282
Infotainment . . . . . . . . . . . . . 181, 462
Noise Control . . . . . . . . . . . . . . . . . 352
Systems Driver Assistance . . . . . . . . . . . . . 279
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 139
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 359
Bulb Replacement . . . . . . . . . . . . 359
Text Telephone (TTY) Users . . . . 452
Theft-Deterrent Systems . . . . . . . . . 45 Immobilizer . . . . . . . . . . . . . . . . . . . . . 44
Throttle, Adjustable . . . . . . . . . . . . . 246
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
All-Season . . . . . . . . . . . . . . . . . . . . 370
All-Terrain . . . . . . . . . . . . . . . . . . . . 372
Buying New Tires . . . . . . . . . . . . . 389
Chains . . . . . . . . . . . . . . . . . . . . . . . . 394
Changing . . . . . . . . . . . . . . . . . . . . . 396
Designations . . . . . . . . . . . . . . . . . 374
Different Size . . . . . . . . . . . . . . . . . 390
Full-Size Spare . . . . . . . . . . . . . . . 407
If a Tire Goes Flat . . . . . . . . . . . . 394
Inspection . . . . . . . . . . . . . . . . . . . . 385
Low Profile . . . . . . . . . . . . . . . . . . . 371
Pressure . . . . . . . . . . . . . . . . . 378, 380
Pressure Light . . . . . . . . . . . . . . . . 152
Pressure Monitor Operation . . 381
Pressure Monitor System . . . . . 380
Rotation . . . . . . . . . . . . . . . . . . . . . . 386
Sidewall Labeling . . . . . . . . . . . . . 372
Terminology and Definitions . . 376
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 391
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 392
Wheel Replacement . . . . . . . . . . 393
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 388
Winter . . . . . . . . . . . . . . . . . . . . . . . . 371
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 289

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
486 Index
Tow/Haul Mode . . . . . . . . . . . . . . . . . 261
Tow/Haul Mode Light . . . . . . . . . . . 150
TowingDriving Characteristics . . . . . . . . 294
Equipment . . . . . . . . . . . . . . . . . . . . 306
General Information . . . . . . . . . . 294
Recreational Vehicle . . . . . . . . . . 412
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 298
Trailer Sway Control (TSC) . . . 315
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 412
Traction
Control System(TCS)/StabiliTrak Light . . . . . . 152
Off Light . . . . . . . . . . . . . . . . . . . . . . 151
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 273
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 210
Trailer Sway Control (TSC) . . . . . . . . . . 315
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 46
Towing . . . . . . . . . . . . . . . . . . . . . . . . 298
Transfer Case . . . . . . . . . . . . . . . . . . 262
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 256
Fluid, Automatic . . . . . . . . . 335, 337
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 455 Trip Odometer . . . . . . . . . . . . . . . . . . 139
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . . 244
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 175
Turn Signal Bulb Replacement . . . . . . . . . . . . 359
U
Uniform Tire Quality Grading . . . 391
Universal Remote System . . . . . . 167Operation . . . . . . . . . . . . . . . . . . . . . 170
Programming . . . . . . . . . . . . . . . . . 167
Updates Software . . . . . . . . . . . . . . . . . . . . . . 184
USB Port . . . . . . . . . . . . . . . . . . . . . . . 190
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 43
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 227
Identification Number (VIN) . . . 445
Load Limits . . . . . . . . . . . . . . . . . . . 238
Messages . . . . . . . . . . . . . . . . . . . . 159
Personalization . . . . . . . . . . . . . . . 160
Remote Start . . . . . . . . . . . . . . . . . . . 38
Security . . . . . . . . . . . . . . . . . . . . . . . . 43 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . 159
Towing . . . . . . . . . . . . . . . . . . . . . . . . 412
Vehicle Ahead Indicator . . . . . . . . 151
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 378
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 461
Ventilation, Air . . . . . . . . . . . . . . . . . . 223
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Voice Recognition . . . . . . . . . . . . . . 197
Voltmeter Gauge . . . . . . . . . . . . . . . 142
W
Warning
Brake System Light . . . . . . . . . . . 148
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 286
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 135
Warnings Hazard Flashers . . . . . . . . . . . . . . 175
Washer Fluid . . . . . . . . . . . . . . . . . . . 346
Wheels Alignment and Tire Balance . . 392
Different Size . . . . . . . . . . . . . . . . . 390
Replacement . . . . . . . . . . . . . . . . . 393