air condition CHEVROLET SILVERADO 2500 2018 Repair Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
454 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
456 Customer Information
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 461
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
466 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 459.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 475
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 325
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 254
Add-On Electrical Equipment . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 318
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 437
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 246
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 58
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 338
Air Conditioning . . . . . .216, 218, 220
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 223
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 80
Passenger Sensing System . . . . 84 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 81
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . 77
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 82
Passenger Status Indicator . . . 145
Readiness Light . . . . . . . . . . . . . . 143
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 88
System Check . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
All-Season Tires . . . . . . . . . . . . . . . . 370
All-Terrain Tires . . . . . . . . . . . . . . . . . 372
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 477
CaliforniaPerchlorate Materials
Requirements . . . . . . . . . . . . . . . 325
California Proposition
65 Warning . . . . . . . . . .325, 349, 408, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 446
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 255
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 236
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . 124
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 123
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 361
Center Seat . . . . . . . . . . . . . . . . . . . . . 57
Chains, Tire . . . . . . . . . . . . . . . . . . . . 394
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 132
Charging System Light . . . . . . . . . 146 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 146
Ignition Transmission Lock . . . 354
Child Restraints Infants and Young Children . . . . . 92
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 98
Older Children . . . . . . . . . . . . . . . . . . 91
Securing . . . . . . . . . . . . . . . . . .110, 113
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 362
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 418
Interior Care . . . . . . . . . . . . . . . . . . 423
Climate Control
Systems . . . . . . . . . . . . . . . . . 216, 218
Air Conditioning . . . . . . . . . 216, 218
Dual Automatic . . . . . . . . . . . . . . . 220
Heating . . . . . . . . . . . . . . . . . . 216, 218
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cluster, Instrument . . . . . . . . . . . . . 136
Collision Damage Repair . . . . . . . 456
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 122
Compass . . . . . . . . . . . . . . . . . . . . . . . 129
Connected Services Connections . . . . . . . . . . . . . . . . . . 472 Connected Services (cont'd)
Diagnostics . . . . . . . . . . . . . . . . . . . 474
Navigation . . . . . . . . . . . . . . . . . . . . 471
Connections
Connected Services . . . . . . . . . . 472
Control Hill Descent . . . . . . . . . . . . . . . . . . 275
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 273
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 150
Control of a Vehicle . . . . . . . . . . . . . 227
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine Temperature Gauge . . 141
Cooling . . . . . . . . . . . . . . .216, 218, 220
Cooling System . . . . . . . . . . . . . . . . . 339
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 455
Cruise Control . . . . . . . . . . . . . . . . . . 276 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Cupholders . . . . . . . . . . . . . . . . . . . . . 123
Customer Assistance . . . . . . . . . . . 452 Offices . . . . . . . . . . . . . . . . . . . . . . . . 451
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 452